
Hendrick Chevrolet Buick GMC Cadillac Southpoint
Durham, NC
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We have purchased several vehicles from this dealer ship over many years and have always been treated with respect. Pandu has always take extra time to answer all our questions and concerns. Customer serv over many years and have always been treated with respect. Pandu has always take extra time to answer all our questions and concerns. Customer service is on the top of our list when making a purchase and the customer service at Hendrick Durham Automall has brought us back when we are looking a new vehicle even though price does play a large part also. We have dealt with the service department and collision department at other times and they also seem to put customer service at the top when working with their customers. Allen and Denise Burgette More
It was not our intentions to purchase a new vehicle but because of the salesperson, Pandu Dillard, who gave us some helpful tips on rebuilding our credit, we were convinced if we could be financed, we woul because of the salesperson, Pandu Dillard, who gave us some helpful tips on rebuilding our credit, we were convinced if we could be financed, we would go with the new car deal. We purchased a Chevy Spark and my wife loves it. Thanks to Pandu for such a great presentation. L Gene & Deborah Hatley More
We came to see if we had won a prize as presented in the promotion brochure. The considered a used car but the sale person, Pandu Dillard, was so convincing in how to rebuild our credit, we decided if we promotion brochure. The considered a used car but the sale person, Pandu Dillard, was so convincing in how to rebuild our credit, we decided if we could be financed, we would go with the deal. My wife is expremely happy with the Chevy Spark that we purchased. Thanks for the professionalism of Pandu. L Gene & Deborah Hatley More
My Salesman was Skip Sartor, it was my second time dealing with him, and we really appreciate his expertise and professionalism when it came to putting us in the right car. I will be recommending skip dealing with him, and we really appreciate his expertise and professionalism when it came to putting us in the right car. I will be recommending skip to my family and friends. just know to me he is a valuable asset to youre company. Looking forward to doing business with him again. More
I came in to have service done on my vehicle and ended up walking out with a new car. This is not my first experience with Hendrick Durham and will not be my last either. From service to sales to service, walking out with a new car. This is not my first experience with Hendrick Durham and will not be my last either. From service to sales to service, every experience has been a great one. David Mosley is the BEST! More
Having just bought my 4th car with Hendrick over the years, it truly doesn't get any better than the Customer Service I have become accustomed to receiving when I deal with all employees at whichever d years, it truly doesn't get any better than the Customer Service I have become accustomed to receiving when I deal with all employees at whichever dealership I happen to buy from. As a new Addition to the Durham Auto Mall, Rhonda Fleming brings many years of customer service with her and therefore, ensures the buying experience is something one need not get twisted up in a bunch, as a result of what used to be the battle that occurred between dealer and buyer. Doug Harbison (VP & General Manager) is no doubt an individual that knows how to pull the trigger to close a deal without any hassles, most importantly, he does so with such a humbleness that has one thinking, this is the place to visit for all my automobile needs. Hats off to the entire staff at Hendrick Durham Auto Mall More
Upon entering dealership we were introduced to Mr. Eaton. He had us in his office right away explaining what cars they had by looking on his computer at the inventory. He truly wanted to put me in a new ct He had us in his office right away explaining what cars they had by looking on his computer at the inventory. He truly wanted to put me in a new cts coupe. Well, he did just that. Great person to work with. Mr. Vinson finalized with his great financial expertise. We are truly satisfied with this great customer service. More
Me being a first time buyer, I have to say that i was extremely nervous. I knew exactly what I wanted and even though I wasn't buying a new car, Joseph Lee and Rodney Dean did everything they could to ge extremely nervous. I knew exactly what I wanted and even though I wasn't buying a new car, Joseph Lee and Rodney Dean did everything they could to get me the best deal. I had a great experience at Hendrick Durham Auto Mall and definitely would recommend them to friends and family. Thank you for your great customer service! More
We had planned to visit the local Ford dealership since we are very long time Ford customers. However I had seen a magazine ad on the Buick Encore and had also looked at it's rating online. I decided to we are very long time Ford customers. However I had seen a magazine ad on the Buick Encore and had also looked at it's rating online. I decided to look at it first and then vist the Ford dealership. I was so impressed with the Encore and the Hendrick dealership that I did a lease/purchase onsite and never looked any further. My sales person, Tim, was great and I later told my husband that even though we have purchased at least 20 new cars over the past 40 years, I had the best "new car orientation" from Tim that I have ever had. Evelyn "Patsy" Tew More
Everyone professional, friendly, informative and pleasant. Tiny was exceptionally helpful and prompt to make sure we were being helped as soon we entered the door. Thorough and knowledge of the vehi pleasant. Tiny was exceptionally helpful and prompt to make sure we were being helped as soon we entered the door. Thorough and knowledge of the vehicle. More