
Hendrick Chevrolet Buick GMC Cadillac Southpoint
Durham, NC
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I was immediately greeted when I got out of the car. After a few questions, I was introduced to Joe Lee. Joe assisted me in to trying to narrow my search for a new car. I came to the dealership with a After a few questions, I was introduced to Joe Lee. Joe assisted me in to trying to narrow my search for a new car. I came to the dealership with an open mind as to what I was looking for. I was offered a bottled water while we started the preliminary paper work. Joe was very knowledgeable and very low key. No high pressure tatics. It felt like Joe genuinely wanted to make sure I found just the car that would make me happy. I am sure my answers to Joe's question were often vague, because I was not set on any particular model. Joe's patience in leading me through my options was fantastic. I felt the deal I received was fair for the car I decided on. My overall experience was very pleasant. More
I have been here twice, and i love Hendricks Durham Automall, the sales reps are the greatest. The entire staff is excellent and professional. I love this dealership. Automall, the sales reps are the greatest. The entire staff is excellent and professional. I love this dealership. More
I recently went to the dealership to get a routine oil change and tire rotation. When I picked my car up i was missing my caps to the valve steams, no oil change sticker, and my car was not reset. I have change and tire rotation. When I picked my car up i was missing my caps to the valve steams, no oil change sticker, and my car was not reset. I have visited this location several times, and all but one time i have bad experiences. I don't feel like the employees pay attention to detail, and they are more concerned with turnaround, as evident of the quality of work i receive when I pick up my car. I love Chevy all three of my cars are Chevy, this dealership gives Chevy a bad name. More
My experience with Rick Hendricks was professional and courtesy as soon as I entered the building. As a first time buyer and not knowing what to expect, they made me feel comfortable and I was reassured courtesy as soon as I entered the building. As a first time buyer and not knowing what to expect, they made me feel comfortable and I was reassured that I was getting a great deal from the start. I feel that all my future car needs and purchases will definitely continue to be with Rick Hendricks.. Completely satisfied with a new 2013 Chevy Malibu. More
Everybody was so nice and accommodating. It was a pleasure to have someone so knowledgeable to assist me with my choices. The transition was a smoothe action. pleasure to have someone so knowledgeable to assist me with my choices. The transition was a smoothe action. More
Eric Free is one of the nicest, most patient sales associates that I have ever had the honor of working with. I was very picky in what I wanted and he went through all the available options, multiple associates that I have ever had the honor of working with. I was very picky in what I wanted and he went through all the available options, multiple times to make sure that I got exactly what I wanted. Upon entering into the dealership all of the sales associates were courteous and made sure I was comfortable while I waited. I will always consider this dealership for all of my car buying needs. Thank you for a GREAT experience. More
I would defiantly recommend John Puliam to anyone who is looking for a new car or truck. John knew what we were looking for, had it clean and ready for us before we got to the dealership. He was completely looking for a new car or truck. John knew what we were looking for, had it clean and ready for us before we got to the dealership. He was completely knowledgeable of all the systems and explained everything in detail. More
Tim was an excellent salesman. He asked me what I wanted and worked very hard to get it for me. He negotiated to get a price and the color Traverse that I wanted. He did all of this while training a new sal and worked very hard to get it for me. He negotiated to get a price and the color Traverse that I wanted. He did all of this while training a new salesperson.He was very knowledgeable and answered all of my questions. He really did all he could to make me happy and I really appreciate it. More