Hendrick Chevrolet - SC
Columbia, SC
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Very pleasant, no pressure, accommodating, they address every of our concern , Jacob was absolutely great,his interactions with us was unbelievable and absolute hassle free experience, most definitely goin every of our concern , Jacob was absolutely great,his interactions with us was unbelievable and absolute hassle free experience, most definitely going there for my second car,GREAT JOB GUYS,and thank you very much for the experience and God bless More
I was told that due to GM policy the replacement of a $15 bushing would require the entire shift cable assembly from the steering column to the transmission to be replaced costing $900. Replacing the bush bushing would require the entire shift cable assembly from the steering column to the transmission to be replaced costing $900. Replacing the bushing - which is easily accessible - is a 10-minute job I would have done myself if I was physically able to do so. Overcharging is bad policy! And it does not build customer loyalty. Car owners complain that repairs a the dealership are too expensive and avoid taking their vehicles in as a result. This does not help. I felt bad for Jon Key, the service center rep. His hands were tied, but I appreciated his efforts. More
I typically hate the dealership experience, sitting there forever and being pushed to do something I don’t want to do… I can say in full confidence that this place is the exact opposite!! I had a great exper forever and being pushed to do something I don’t want to do… I can say in full confidence that this place is the exact opposite!! I had a great experience, smooth, fast, transparent and easy. I will come back for my next vehicle. More
Amazing experience from start to finish. The he team was professional, transparent, and made the whole process easy and stress-free. No pressure, just great customer service. Highly recommen The he team was professional, transparent, and made the whole process easy and stress-free. No pressure, just great customer service. Highly recommend! More

