Hendrick Chevrolet - SC

EXTREMELY DISAPPOINTING EXPERIENCE!!! I purchased a new Chevy Silverado from Warren, and was very happy with everything about the vehicle but the wheels. So to make the deal, they offered I purchased a new Chevy Silverado from Warren, and was very happy with everything about the vehicle but the wheels. So to make the deal, they offered to provide me a set from a Z71 model and told me that I was the next person in line on the waiting list. Basically when a new truck was lifted, they would give me the old wheels and tires. Said it should be a few weeks at most... Well, I called in 2 weeks, one month, two months, three months, six months, and so on and so on. Even stopped in a handful of times as well. It was always the stock reply that I was next in line. Now I do not even get a return call. It is these sort of FALSE PROMISES and NEGATIVE CUSTOMER EXPERIENCE that should make it to the top of the org chart at Love Chevrolet. If you buy from them, I would get everything 100% documented and don't fall into the same trap of trust that I did. Within a few days of this post, I was directly contacted by the general manager of Love Chevrolet, and have been provided a set of wheels for the vehicle. He was very accommodating and quickly provided a resolution that worked for both parties. More

DO NOT GO TO THIS DEALERSHIP!!!! THEY WILL SELL A CAR YOU WANT RIGHT FROM UNDER YOUR NOSE TO SOMEBEODY ELSE AND NOT EVEN TELL YOU UNTIL IT IS GONE!!!!!!! I went and sat with the salesman, worked up a pr YOU WANT RIGHT FROM UNDER YOUR NOSE TO SOMEBEODY ELSE AND NOT EVEN TELL YOU UNTIL IT IS GONE!!!!!!! I went and sat with the salesman, worked up a price and was told I would need to bring my car in that I wanted to trade becuase they needed to look at it before I could be given a drop dead final price. I agreed and had planned to take the car in the next evening since the distance from home to the dealership would not allow me to bring it in the same evening. The next mroning the salesman called and wnated to know if I was still interested inthe truck and I told him yes, that I would be by that evening and he said that would be fine. The next thing I know I receive a phone call telling me the truck is sold! I was never given the option of putting a down payment on it or anything! I had already called the bank and all the banker had to do was sign the check. Needless to say, I am NOT a happy customer and will NEVER buy anything from Love Chevrolet, Used or New, or from any dealership that they own in part. More