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Hendrick Chevrolet Shawnee Mission

Merriam, KS

4.7
582 Reviews

8300 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 582 reviews

September 08, 2022

Took car in at 7 AM Tuesdsy for evaluation, did not hear from service department all day despite calling and leaving a message. Returned at 5 PM only to find vehicle had not been looked at! Even had an app More

by pugsley012000
Customer Service
Recommend Dealer
No
Employees Worked With
Alex Fults, Alex Fults
Sep 11, 2022 -

Hendrick Chevrolet Shawnee Mission responded

We are disappointed to learn of your experience here at Hendrick Chevrolet Shawnee Mission, but will take this opportunity to improve. If you are willing to give us another chance, please reach out to us at (913) 261-1285 to speak to our manager directly.

Sep 11, 2022 -

pugsley012000 responded

No, I will not not be giving you another chance. I will use social media to let.everyone know of my experience with your "service" department and advise NOT to use it!!

August 31, 2022

Bob Stewart helped me find just what I needed, a nice car with great gas mileage and within my budget. He was very friendly and easy to work with, and that car has been working perfectly for the past year an More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Stewart
Sep 03, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Ben, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

August 27, 2022

Friendly and I was in and out quickly for my oil change. See Alex for great service! More

by Beverly A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 29, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Beverly A, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

August 08, 2022

Got my camaro from. Robert Rodriguez the 4th car from Hendrick and alway a great experience definitely would recommend More

by Curtisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anderson, Sarabeth Hendrick
Aug 11, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Hello Curtisa, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2022

I came in to test drive a brand new vehicle. When the salesman went to get the miles from my camaro (a stick) they wrecked my car. They kept apologizing and saying they would treat me right. Th More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Derochie
Aug 09, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Hi Tammy Vandendaele thank you for taking the time to leave us your honest feedback. This certainly was an unfortunate situation and we sincerely apologize for it. While we probably can't make things right at this point, please feel free to reach out to me if you would like to discuss further. Nick Tremonti (913)261-1285.

July 23, 2022

Kenneth Ussery made it simply. Straight forward from start to finish. This dealership is perfect More

by seanshaw0723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken U
Jul 25, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Hello Seanshaw0723, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

May 24, 2022

I purchased a used 2021 Chevy High Country 3500 HD in early May. My salesman was Dennis Cotton and he was absolutely amazing! He was so kind! He worked really hard with Chris Anderson to get me a good de More

by Shorty102486
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Cotton
May 25, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Shorty102486, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2022

Just purchased a new Chevy Camero. All of the staff was super friendly and helpful throughout the purchased process. Thank you Luis Saenz More

by Daniel Aguilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Saenz
May 09, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Hello Daniel Aguilar, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2022

Great service! amazing cars and loved the Chevy Silverado! Luis Saenz will help you get into a new truck! More

by naomyasaenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Saenz
May 09, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Naomyasaenz, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

May 06, 2022

Have worked with Dennis Cotton on several purchases. Always a great person to deal with and gets you the Best Buy possible. If you want a great Salesman who will always treat you right and follow up wit More

by sherriebates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Derochie, Dennis Cotton
May 09, 2022 -

Hendrick Chevrolet Shawnee Mission responded

Hello Sherriebates, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

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