Hendrick Chevrolet Shawnee Mission

Purchase of a new 2016 chevy Equinox I stopped in on my way home Friday, comparing prices. I asked for a sales person and I was kindly greeted with Stan the Man, Stan Georgakopoulos! He w I stopped in on my way home Friday, comparing prices. I asked for a sales person and I was kindly greeted with Stan the Man, Stan Georgakopoulos! He was nothing less than exceptional!! He worked with me, didn't waste my time and made me a deal I couldn't pass up. He took the time to understand me and my situation, and continued to make me feel like part of the Hendrick family. ( My ex-husband has worked for Hendrick for 16 years.) I didn't plan on walking out of there Friday night with a new car but he made it happen! Most loyal and respectful sales person I've ever met in my life. He took that extra step to make sure I was taken care of. I HIGHLY recommend going to Hendrick Chevrolet if you are considering a new or used vehicle. Ask for Stan the Man, and I promise you, you won't be disappointed and he keeps everything real!! I will never go to any other dealership now! More

Nothing less than exceptional. Our experience with Hendrick Chevrolet was nothing less than exceptional!! My wife and I came into look at a 2010 Silverado 2500. Rick Herrera greet Our experience with Hendrick Chevrolet was nothing less than exceptional!! My wife and I came into look at a 2010 Silverado 2500. Rick Herrera greeted us with a very genuine and warm welcome. He retrieved the truck for us to test drive and was extremely knowledgeable of the vehicle. (Very impressive) We decided we did not want the 2500 and decided to look at a new 1500. In short we kind of ran him ragged with questions and wanting to look at other trucks and options. After about 3 hours we came to a decision on a 2016 Silverado. We added accessories, removed options, etc. Not one time did Rick express any frustration. It was obvious that he wanted us to make sure we were getting what we wanted. The next day we called him wanting a different front end. Hendrick did not have that truck available, but Rick immediately went out and found us what we were looking for in Leavenworth KS. He sent us pictures of the truck and we told him that was it. Now, we wanted several options added to this truck and this is where Garry Miller and Rick had to work together. We made changes several times after they had done work on the truck. Again they both just wanted us to have what we wanted. When it was finished we knew we were getting what we wanted and not settling. Rick and Gary were a blast to work with. We had a lot of fun and honestly the best experience every purchasing a vehicle. I can only hope that Rick and Gary are around when it is time to purchase our next vehicle. To finalize, awesome customer service, never any pressure during the process and highly recommend. Thank you for the experience. More

WOW!! We went to the dealership Saturday to "look" at a 2012 Corvette Grand Sport. We had recently decided to take the plunge and start the process of find We went to the dealership Saturday to "look" at a 2012 Corvette Grand Sport. We had recently decided to take the plunge and start the process of finding a newer Corvette to replace our 2005 Corvette, "Rocket Girl". We drove her only to see what we might get for a trade in without expecting to make any deal. As a matter of fact we were sure that this trip was only the beginning of our search. Obviously since I am writing this review it turned out to be a short search. Sarabeth got us connected with Stan "Chicago" Georgakopoulos in sales. Stan was new to the dealership and Corvettes, so Robert helped him and in the process made us feel very comfortable with the dealership and the process. Begi in finance was extremely efficient and a delight to deal with. We found we were dealing with real people - nice people. Without exception everyone we dealt with was pleasant and friendly. No pushy sales talk, no protracted haggling. It was the best car buying experience ever. More

great customer service w/ details We came in for a search of a new vehicle and trade in of a family member's. We worked with Stephanie W. In sales. She led us to the right direction We came in for a search of a new vehicle and trade in of a family member's. We worked with Stephanie W. In sales. She led us to the right direction everytime. Very informative, polite and helpful. She answered every question about appraising, trading and buying. She also informed us of any great deals we find, Hendrick will get the vehicle to us one way or another. We.will definitely be back and let her lead us the way when we are definite on buying a car of our choice. Great customer service, knowledgable, and leadership More

Pleasant, easy car buying experience. Thank you for a pleasant, no pressure, professional car buying experience. After visiting several other dealerships, I found what I wanted at Hendric Thank you for a pleasant, no pressure, professional car buying experience. After visiting several other dealerships, I found what I wanted at Hendrick Chevrolet. Bob Stewart took the time to listen to me to determine what I was looking for. He found the vehicle I wanted in the Hendrick inventory. He then worked with me to ensure the price of the vehicle met my needs. His professionalism and friendliness contributed to a pleasant experience. More

Wonderful car buying experience We went to the Hendrick to have the oil changed in our truck that we purchased 3 years ago. we didnt plan on buying a car that day. We were just wal We went to the Hendrick to have the oil changed in our truck that we purchased 3 years ago. we didnt plan on buying a car that day. We were just walking around while waiting. Caleb approached us and we started talking about vehicles. He mentioned they had a car I may be interested in. We went for a test drive and we decided we really did like the car. the experience was a pleasent transaction from sales to finance. Shaun was wonderful with helping find the best loan for us. Went back to finalize some paperwork and left with a car wash and my gas tank was topped off. Very friendly and great service. Makes you feel important and a customer that they want to keep around. I really do appreciate all their help. Even as sad as I was to trade in my baby. they helped make it not so difficult. Thanks Hendricks... More

Hendrick is the best dealership in the midwest!! Words cannot express my deep gratitude to Bernie Smith and Jason Murray for their wonderful kindness and deep understanding of my unfortunate situatio Words cannot express my deep gratitude to Bernie Smith and Jason Murray for their wonderful kindness and deep understanding of my unfortunate situation I had with my 2008 Chevrolet Avalanche. Both of these fine gentlemen are the true definition of customer service. They listen to the customer and respond compassionately. I am forever grateful for these wonderful men and dealership and will continue to do business with them as long as I live in this area! A 5 star rating is not high enough in my book! Keep up the amazing work!!! :-) More

Bought a 2016 Colorado, very happy with it and the process Andre is the best car salesman I've ever dealt with. The Colorado is the second vehicle I've bought from him and Hendrick. There's just no pressure Andre is the best car salesman I've ever dealt with. The Colorado is the second vehicle I've bought from him and Hendrick. There's just no pressure when working with him. I'm to the point now where, if I need something, or just want to look at a car or truck, I give him a call and he goes out of his way to make sure I'm happy. Aside from the sales dept, service is also great. They are quick and very nice to work with. Hendrick is definitely where I'll be going the next time I buy and I will be calling, without a doubt, Andre. It's nice to actually have a dealer that doesn't have outrageous salesman turnover. I've dealt with a few other dealerships that just don't value customer loyalty - Hendrick definitely does. Call Andre! More

Marc Couch at the Hendrick Collision Center ROCKS We have had Excellent service experiences with both Hendrick Acura ( Overland Oark) for my Acura TL, and with Hendrick Toyota ( Merriam)..but we have We have had Excellent service experiences with both Hendrick Acura ( Overland Oark) for my Acura TL, and with Hendrick Toyota ( Merriam)..but we have been taking our cars to Weaver's for any needed body work for some time. This time we needed several things on my wife's 2014 Toyota Sienna: a scrape on one door; tailgate dent from accidentally started to pull out of the garage with the lift up; and a broken mirror from my son pulling out. We went to Weavers and got estimates on all three . But they were tied up for several weeks, so we checked out the Collision Center for the Hendrick dealerships. Marc Couch was a pleasure to work with from the first meeting and throughout the whole process: Friendly and personable Every Estimate on each separate item were ALL lower than the competition ( without my mentioning what they had bid) Got started on the repairs much quicker than the other Marc stayed in consistent touch with us throughout the process Totally happy with the results-- I had one small issue unrelated to the body damage -- a stuck retractable cup holder-- and Marc dropped whatever he was doing to help take care of it All this to say that we have found our new "Go To Guy" to use and recommend from here on! More

SO HELPFUL Randy at Hendrickson Chevy was such a huge help. He found the perfect car in my price range. He was patient with me and very kind. Thank you so much f Randy at Hendrickson Chevy was such a huge help. He found the perfect car in my price range. He was patient with me and very kind. Thank you so much for all of your help with me being a first time car buyer. More