Hendrick Chevrolet Shawnee Mission

In 2007, I purchased my first ever new vehicle from Superior Chevrolet, a 2007 Extended Cab Silverado. That truck was the absolute best vehicle I've ever owned. From the beginning Superior has been v Superior Chevrolet, a 2007 Extended Cab Silverado. That truck was the absolute best vehicle I've ever owned. From the beginning Superior has been very kind and professional to me. I can't say enough about my Service Advisor, Jason Murray. He is the sole reason I remained loyal to Superior because of his commitment to great customer service. As such, I had every single maintenance done at Superior. About 3 weeks ago I can in for a regular oil change and was interested in looking at a Crew Cab Silverado. Jason very quickly recommended me to Bob Winn. While my vehicle was being serviced, I spoke with Bob and let him know my situation. I really wasn't in the market for a new vehicle, but I would possibly do it if the dollars made sense. After working with Bob, mostly via phone due to my schedule, we found a great strategy that enabled me to upgrade to a 2010 Silverado AND it even lowered my monthly payment. While I LOVE my new truck...I still miss my 2007...it was an incredible vehicle that I was always able to rely on. It was hard to trade it away!! After this great experience there are now 2 reasons why I will only shop at Superior.....Jason Murray and Bob Winn. While Jason has provided me with years of above average service, I was very glad to have done business with Bob. I think we all know the "stigma" that comes when dealing with a "car salesman". Bob is not a car salesman. Instead, Bob is a pure Sales Professional. There is a big difference between the two. Bob was always trying his best to find exactly what I was looking for (I'm a lil picky/demanding) and he was always clear, transparent, and cut to the chase. I appreciate Bob for his honestly and I hope Superior realizes what a great asset they have in Mr. Winn. Thank you to everyone at Superior for everything and I look forward to bringing my business back to you in the future. Best regards, Mike Roberts Chevy Owner More

Robert Winn was an excellent person as a salesman. My husband and I did not feel pressured at all. He allowed us to take our time before we made our decision. He was available to answer questions and gui husband and I did not feel pressured at all. He allowed us to take our time before we made our decision. He was available to answer questions and guidance when necessary. We felt very comfortable working with him and felt that he was honest and trustworthy. As a matter of fact, I have a friend who is planning to purchase a car next year and I have given her Bob's name when she is ready to make her purchase. Thank you Bob and superior for excellent services. More

My experience buying a new car at Superior Chevrolet was great thanks to Bob Winn. I started looking for a car in January and had gone to several dealers but most made me feel pressured to buy their cars. great thanks to Bob Winn. I started looking for a car in January and had gone to several dealers but most made me feel pressured to buy their cars. I knew I wanted a Maibu at the lowest price with reasonable payments. So I kept looking for several months. My niece suggested I call Superior Chevrolet. When I first spoke to Bob on the phone he was friendly and made me feel comfortable not pressured. I would e-mail him with questions and he always answered promptly. I asked alot of questions but Bob was always patient and provided me with all the answers I needed to make my decision to buy a car. I told him the type of car I wanted and he found the perfect one. On July 5th, when I met Bob he was just as nice to me and my family in person as he was on the phone. He reviewed all my options like choosing a low interest rate, using rebates or applying my friends and family discount. He took the time to show me how to get the best deal. Four and a half hours later I left the dealership with my new Malibu and a new friend Bob. I was also impressed with Caleb and Lara, both were friendly and very knowledgable. I have had to have minor service done a couple times since the sale, Bernie and Alex made those visits painless. Thanks Bernie for hooking me up with Bob. I appreciate both of you. So if you are putting off buying a new car because you don't want to deal with aggressive salesmen then I would suggest you visit Bob Winn at Superior Chevrolet. He will make your buying experience a pleasant one. Thanks Peachie More

I had a great time, the price is something that I can always assume can be better, but I bought from these guys anyway! I had a great time, they were very approachable and willing to listen, no pressure always assume can be better, but I bought from these guys anyway! I had a great time, they were very approachable and willing to listen, no pressure was felt. I will be back and actually look forward to it! More

Recently I sent a good friend of mine to Superior Chevrolet to find a used truck. There were some issues when he arrived and he did not feel like the salesman he met was treating him fairly. I made Chevrolet to find a used truck. There were some issues when he arrived and he did not feel like the salesman he met was treating him fairly. I made a call to Bob Winn and he immediately stepped in to help Luke. He was able to get Luke in the vehicle he was looking for and for the price range he needed to stay in. He took care of Luke and he left extremely happy. Bob is always focused on the customer and that is why I send my friends to him. It is easy in sales to forget that each person you are selling to has a different situation that they are in. Bob does not forget that. He sees the value in each customer whether they spend $1000 or tens of thousands. Bob is a true asset to the Hendrick organization. Rick Hendrick is a personal friend of my family and I will be letting him know how much I appreciate Bob and the help he has been to me and to the people I recommend to Superior Chevrolet. I will continue to buy from Bob Winn in the future. More

I don't have enough good things to say about my experience at Superior Chevrolet. My particular situation required Dennis Suswick and the finance department (Maurice) to jump through many hoops to experience at Superior Chevrolet. My particular situation required Dennis Suswick and the finance department (Maurice) to jump through many hoops to get me in my "dream" truck.... they accomplished all that and more in less than 5 hours. As far as the truck goes, given the recent year of the truck (2006), the very low mileage on it (50,000), and the extensive list of options present (to say nothing of the 12 month bumper to bumper warranty and the continuation of the drive train warranty - both at no cost), the asking price was extremely reasonable. In fact, the deal was so good that I felt no need or inclination to go through any sort of negotiation process. Having said that, in order to get me in my truck, you could say they negotiated on my behalf, something I'm extremely grateful for. In addition, other dealers wanted more money for the same truck, (with less features, more mileage and no warranty). Finally, at no time did I feel the typical "pressure" you may get at many dealerships. Not to sound too corny, but my experience at Superior Chevrolet truly was Superior, in every possible aspect. If you are looking for a new or used vehicle, skip the other dealerships, head on over to Superior and be sure to ask for Dennis Suswick. You'll be glad you did - this dealership has the best prices and sales team in the KC metro. Also be sure to check out their website - extremely well organized, easy to navigate, and all the pictures and pricing info you need to prove all my statements are factual. In closing, this dealership is A++++ all around, and it's where I'll be heading for routine maintenance and any future vehicle purchases. More

We were looking for a truck. We had some experience with Superior Chevrolet's service department for our Equinox. We have always had a good experience with Randy and Derrick. Randy recommended we talk wit Superior Chevrolet's service department for our Equinox. We have always had a good experience with Randy and Derrick. Randy recommended we talk with Bob Winn in new car sales about a truck. While car shopping can be stressful, Bob Winn, Jim Flannagan, Gary (customer service/accessories) and Lara Everett made our experience the best we've ever had. We ran into some challenges with getting the deal done...They all stepped up to insure that we not only got the truck we wanted (they had to make a dealer trade), but made sure we got the best deal possible. When there finance department made an error, Bob, Jim and Gary stepped up on our behalf to address and resolve the problem. I would highly recommend this dealership to anyone who is looking for a pleasureable, honest experience, at the same time getting a great deal from folks who really care about their customers. Thank you guys! Eugenia and Jim JOhnson More

I found a 2009 Cadillac CTS on Autotrader that Superior has for sale. The dealership was very helpful in answering all my questions about the car and making the out of state purchase easy and seamless. Jim has for sale. The dealership was very helpful in answering all my questions about the car and making the out of state purchase easy and seamless. Jim Robinson picked us up at the airport and was very friendly and helpful. Surprisingly he knew a lot about the CTS even though this dealership isn’t a Cadillac dealership. Likewise Caleb Zhao was equally helpful when it came to discussing finance options. In addition, we really enjoyed talking to Caleb. He even called on his day off to answer a couple questions. I definitely recommend this dealership. More

We have just purchased a 09 HHR for our son who is going back to school and working. He will need reliable transportation for a number of years. We specifically came to Superior Chevrolet so that we could f back to school and working. He will need reliable transportation for a number of years. We specifically came to Superior Chevrolet so that we could find a vehicle with the advice and guidence of Bob Winn. This is the 4th Vehicle we have purchased from Superior with Bob. We chose this pathway because we trust and respect Bob and his knowledge, honesty, and practicality. The dealership provides him with the resources to fulfill our needs including very fair pricing . A perfect combination. I do not write these comments lightly. In the last thirty five years I have purchased 30 vehicles. The 4 best experiences were with Bob Winn and Superior Chevrolet. William A. Anderson, M.D. Sue K. Anderson, M.D. More

Well I went to the dealership with one goal, to get in look at a vehicle to see how much it was and how many miles were on it, then get out without having to talk to a salesman. I have always held car sa look at a vehicle to see how much it was and how many miles were on it, then get out without having to talk to a salesman. I have always held car salesmen in the same category as lawyers, politicians and other liars. I will say that my mind has been forever changed. My experience at Superior Chevrolet with Scott Wells was the best car buying experience I have ever had. Low pressure, worked with us very well without being pushy. Got us the vehicle we wanted for a good price but the kicker came three months later. I was supposed to get a free oil change with the vehicle but didn't realize it was on some paperwork that I must have misplaced. I walked into the dealership three months later, Scott remembered me and the vehicle I had bought without a second thought. I asked about the oil change and he said yeah no problem walked me back to the service dept and straightened everything out without the paperwork that I had lost. Now an oil change may not seem like a huge deal, but I found out later that he probably had to pay for that out of his own pocket since I had lost the paperwork but he never made any mention of it. Seriously, who has service like this. Who even remembers a customer and details of a sale three months later, especially at a busy dealership, much less takes care of them without obligation. I felt like more of a valued customer then anytime in recent history that I remember. I don't know what vehicle I might buy in the future but I know I will look first at Superior Chevrolet. Oh yeah, I almost forgot to mention the service dept. With the oil change they checked out my vehicle for a long trip we had coming up. Usually when I take my vehicle to a CarX or Midas for a simple oil change I get a list of 500-1000$ worth of necessary preventative maintainence that needs to be done now or my car will explode. Not here. Maintainence guy (wish I remebered his name too) said everything checked out well; said I had at least 15000 miles left before I needed anything more than an oil change. Service dept was also fast and courteous. What more can I say, go to Superior Chevrolet first! More