
Hendrick Chevrolet
Cary, NC
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We recently visited Hendrick Chevrolet with no expectations at actually making a purchase that day for my parents who were in need of a new vehicle for many reasons. The biggest was ride comfort, expectations at actually making a purchase that day for my parents who were in need of a new vehicle for many reasons. The biggest was ride comfort, my dad has quite a few medical issues including chronic pain and their other car was getting much too difficult for him to get in and out of. Being on a fixed income, we did not want anything that was going to compromise their financial situation, but we needed something that was going to be reliable and comfortable. We had the great pleasure of meeting Cameron Richards. Immediately we made it very clear up front why we were there and what are needs were both car specifics and financially. Cameron was VERY understanding and immediately went to work trying to meet all of our requests (even the totally insane ones LOL). Not once did we feel any "salesman pressure" from Cameron, it was just like working with an old friend. We truly felt like he was putting all of our needs first and not what was going to make him the most money. His integrity and good heart were present throughout the whole process. We would DEFINITELY recommend working with Cameron Richards for any of your sales needs, Cameron made sure everything was clearly communicated with his Sales Manager Raheen and Gary in financing. The three of them worked long and hard to meet our needs and we would work with any of them again. More
I was at Hendrick Chevrolet service for an oil change on my corvette and did not have an appointment. Jacob stepped in and took care of me and was out 40 mins.The service department is awesome and I will n my corvette and did not have an appointment. Jacob stepped in and took care of me and was out 40 mins.The service department is awesome and I will not go anywhere else. People are very courteous and friendly.I can't say enough. JACOB is awesome. More
Joe Celone was excellent to work with, they found me the truck i was looking for and made sure my truck buying experience beyond anything i could have asked for and Matt Flowers get my truck set up with a g truck i was looking for and made sure my truck buying experience beyond anything i could have asked for and Matt Flowers get my truck set up with a great deal on wheels and tires. Could not ask for better service from this team!! More
Awesome dealership. I get all of my service work with them. I have purchased my last four vehicles from them. The sales people are very friendly and attentive. Even if I I get all of my service work with them. I have purchased my last four vehicles from them. The sales people are very friendly and attentive. Even if I come in for parts they are quick to escort me back and make sure I am taken care of. More
Jon Bloom made buying my car an excellent experience! !! I was in and out there no hassle, no teeth pulling on buying a car!! Got me a great first new car and took my beater as trade in!! I will be back t !! I was in and out there no hassle, no teeth pulling on buying a car!! Got me a great first new car and took my beater as trade in!! I will be back to get another car from him!! More
Had an awesome experience with Nick Divone at Hendricks Chevrolet. Great trade in price for my lease and no back and forth BS. Then I purchased a vehicle from them. Great Experience. Highly recommend. ⭐️ Chevrolet. Great trade in price for my lease and no back and forth BS. Then I purchased a vehicle from them. Great Experience. Highly recommend. ⭐️ ⭐️⭐️⭐️⭐️ More
We were looking for a Suburban and Hendrick had the vehicle in stock. We live over two hours from the dealership and the salesman knew we had a long drive to get to the dealership. We had two communi vehicle in stock. We live over two hours from the dealership and the salesman knew we had a long drive to get to the dealership. We had two communications prior to arriving at the dealership. They knew the specific vehicle we were interested in. Upon arriving at the dealership, it was communicated that they did not have the Suburban we were in communication about and that GM ran their website and not them. They gave us the option of another vehicle which they put an additional $10,000 worth of options on above MSRP. Their behavior was sleazy and we told them we were not interested in purchasing from them. The salesperson then had the nerve to ask us if we still wanted to sell our existing car. More
Sold me a vehicle with a wasps nest in the air intake. Found out about it, when driving out west in New Mexico when suddenly I heard a sound and my car was broken down off the road with my family in it i Found out about it, when driving out west in New Mexico when suddenly I heard a sound and my car was broken down off the road with my family in it including a baby. When I got it to a repair shop, they found the nest that became dislodged and damaged the sensor. Had to get car towed 100 miles to nearest dealership to fix sensor since local shops could not. That cost me two hotel nights for my family in one town and mine in another getting towed overnight, the gas to pick up my family afterwards again from the other town, etc. The stress was unfathomable. The whole ordeal took over 6 hours of being out in the desert. I am told then by local mechanic and the dealership in Moriarty, NM that the best was there long time, causes the sensor issue, and also cause the air intake to over pressurize with the mountain elevation climbs that caused the tube to become dislodged. Spoke with my sales rep, told me they will take care of my extra cost. 6 months later and multiple communications ended months ago and never heard a reply back or been refunded my costs. The incident happened within 7 days of vehicle purchase. Update: Sales Manager called and apologized for the personnel, and everything that has happened. I appreciate the personal call versus email, and the expedited resolution to this problem. Keeping it at 3 stars, simply because this matter should not have taken this long to correct or reach a manage. More
Thank you Hendricks Chevy of Cary,NC . Had an engine light on Equinox, and sluggish preformance ,was away from home(Michigan). It was a SATURDAY and they happily sqooze me in and fixed the car. Thank’s light on Equinox, and sluggish preformance ,was away from home(Michigan). It was a SATURDAY and they happily sqooze me in and fixed the car. Thank’s a million, your a life saver. Special thanks to Danielle Thompson as sweet as can be. Mike A. Monroe ,Mich. More