Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
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1,037 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
I have purchased many vehicles from this dealer, and my transactions have been smooth with no "surprises" during all the paperwork. Still can't understand why the "negotiation" portion of car buying is s transactions have been smooth with no "surprises" during all the paperwork. Still can't understand why the "negotiation" portion of car buying is so time consuming with back and forth wheeling and dealing as it were! What ever happened to "fair" pricing and "the customer comes first" idealism? Again, have always come away feeling I got what I wanted for the price I was willing to pay. Good people there. More
Came in to figure out a new rumbling in my car, Khristine helped me out and got the car to the mechanics lightning quick! Turns out it was just a flat tire but she was incredibly kind and got my tire patched helped me out and got the car to the mechanics lightning quick! Turns out it was just a flat tire but she was incredibly kind and got my tire patched More
Thank you all at hendrick Chrysler dodge jeep ram in Wilmington for such an amazing car buying experience! Russ Eason at this dealership is so helpful and an absolute pleasure to work with! Wilmington for such an amazing car buying experience! Russ Eason at this dealership is so helpful and an absolute pleasure to work with! More
Flawless, Personal, Professional are 3 words to describe our experience with Hendrick CDJR of Wilmington , NC . Special thanks to Alan Thomas and Dania Flaverney for helping us find the Best Vehicle for us our experience with Hendrick CDJR of Wilmington , NC . Special thanks to Alan Thomas and Dania Flaverney for helping us find the Best Vehicle for us , I had some special box's that I wanted checked off, and they came through on Everyone ! Super Happy and Blessed ! Pastor Andy More
Jordan and the dealership are great! Jordan worked with me for weeks, thru text, to find my son a good, reliable vehicle. He was patient, paid attention to our requirements, had a great Jordan worked with me for weeks, thru text, to find my son a good, reliable vehicle. He was patient, paid attention to our requirements, had a great personal relationship and was professional. I will return to this dealership from here on out for any future purchases. Vehicles, parts, all of it. Thanks Jordan More
I have updated this review as they are making the part of the issues right since posting this review. I’m extremely disappointed with my son’s recent experience at this dealership. I’ve personally purchased the issues right since posting this review. I’m extremely disappointed with my son’s recent experience at this dealership. I’ve personally purchased two vehicles from them before, and both times the service was excellent. Unfortunately, this time was completely different. My son paid for the dealership to handle the vehicle registration process—something I’ve done with them before without any issues. We even reminded them that in South Carolina, property taxes must be paid before a vehicle can be registered. They assured us it would all be taken care of. Over a week later, he received both a call and an email saying he needed to go pay the property taxes himself in order for the registration to proceed. In other words, the very thing they promised to handle was not handled at all. It felt careless and unprofessional, especially since he paid them for that service. To make matters worse, the finance person was extremely pushy about an extended warranty. They insisted he needed it, even though adding it would have raised his monthly payment from $175 to $264 and increased his interest rate. He had to repeatedly decline, and the pressure made the entire experience stressful and frustrating. This dealership used to be one I trusted and recommended, but after this experience, that trust is gone. We expected the same level of service I experienced in the past, and instead my son was left feeling misled and taken advantage of. I hope the dealership takes this feedback seriously—loyal customers and their families shouldn’t be treated this way. More
Such a friendly and welcoming Jeep service dept. Patrick Woerner was my person-in-charge and I was very pleased by the explanations of needed service and the time it took to reunite me with my 2018 Patrick Woerner was my person-in-charge and I was very pleased by the explanations of needed service and the time it took to reunite me with my 2018 Jeep. Recommend heartedly. More



