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Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
911 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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911 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
July 03, 2025
Vincent is always looking after my best interests. He makes sure that I am aware of any potential problems before they become problems as well. He makes sure that I am aware of any potential problems before they become problems as well. More
by Craig Losito
Employees Worked With
Vincent Bing
July 02, 2025
They sold me a lemon 2015 Jeep Cherokee Limited knowing it have transmission issues but lied. I had the jeep for 3 months and 10 days before it started having mechanical issues. Transmission, steering and it have transmission issues but lied. I had the jeep for 3 months and 10 days before it started having mechanical issues. Transmission, steering and Frontend shocks. I paid cash 16,500.00 for this jeep. They knew it was a lemon when they sold it to me.Ii wouldn't advise anyone to by a car from this dealership. If you knew nothing was wrong with the Jeep why they offer to pay half to fix the problem. because they knew the problem had already existed before the sale! I refuse to pay for a mechanical problem that they knew had already existed upon purchasing. More
by max.brown48
Employees Worked With
Joshua Lariscy
July 01, 2025
Everyone here is very friendly and professional. My service advisor, Rafael Labrador is one of the most professional, honest guys I have ever interacted with at any dealership. A man true to his wor My service advisor, Rafael Labrador is one of the most professional, honest guys I have ever interacted with at any dealership. A man true to his word. I will always ask for him for advice and any of my vehicle needs. He is truly an asset to Hendrick. They are very lucky to have him as an employee. Keep up the excellent work Rafael. More
by Jerri
Employees Worked With
James in the body shop
July 01, 2025
I’ve had the WORST service experiences at this place & the last one takes the cake. I bought my Jeep from Stevenson Hendrick Honda (amazing staff & service), but whatever they can’t take care of I unfor & the last one takes the cake. I bought my Jeep from Stevenson Hendrick Honda (amazing staff & service), but whatever they can’t take care of I unfortunately have had to go to Jeep for service a few times. About 4 months back my seatbelt wasn’t retracting the right way, along with a few little other issues, but that was the main one. I went to pick up my Jeep the bill was over $600 & tbh I really wasn’t thinking as my son was in the middle of battling cancer, so my brain was obviously not all there. After abt 2wks I realized why was my bill this much and I have a warranty. I was back at Honda and asked my service guy if that should’ve been under warranty and he looked it up & it was supposed to be. So basically they charged me for something that should’ve been covered. I have texted Aaron the service guy I was dealing with at Jeep. Basically ignored me several times. Have even called asking to speak with the service manager, left him messages on his VM and never a call back. I’ve been so very frustrated and so annoyed that this place would do this to someone. Especially with the fact that I’m dealing with so much and they could care less. I would NEVER EVER buy a car from them just from all the awful experiences I’ve had. They are not trustworthy and will give you the run around….basically if I want my $$ I will now have to go to small claims court to deal with this because it’s no small chunk of change. I guess I don’t have enough to deal with…… More
by shannonnicole0325
Employees Worked With
Aaron Marcheese
