Hendrick Chrysler Dodge Jeep RAM Wilmington

I have been with this dealership since buying my 2007 Town and Country. I had a different service representative, a female, who was not helpful. I walked into the dealership with a noise problem in my Town and Country. I had a different service representative, a female, who was not helpful. I walked into the dealership with a noise problem in my car and met Aaron Marchese I told him what my problem was and he climbed into the back of my car. A loud rattling noise which had been the problem was heard by Aaron and he found the source, a loose spare tire. He had helped me a couple more times as I learned how to use my Pacifica, which I love. I asked him if I could change to him as my advisor and he said I could. I am very pleased with Aaron. He always remembers me and my car history. He makes me feel like he cares that my car works well. He is friendly and professional. One of the reason that I am a repeat customer is that I like the service department and Aaron. Employees are friendly and professional. More

Great service the work was completely finished on time any my vehicle ran perfect good job any my vehicle ran perfect good job More

Excellent service, fair pricing. I recommend anybody with a Chrysler, Jeep, or Dodge to have their vehicles serviced here. I recommend anybody with a Chrysler, Jeep, or Dodge to have their vehicles serviced here. More

Vincent is great in ensuring my Jeep is ready as,promised, and informative about what future service is needed. as,promised, and informative about what future service is needed. More

Aaron Marchese in the service dept. was great to work with. He went over and above to help me resolve problems with my Jeep Wrangler. He was always patient, pleasant , knowledgeable, an was great to work with. He went over and above to help me resolve problems with my Jeep Wrangler. He was always patient, pleasant , knowledgeable, and very professional. He is a great representative for Hendrick Jeep of Wilmington,NC . More

Appreciate my service manager Vincent. He is always willing to assist me and provides great recommendations He is always willing to assist me and provides great recommendations More

Aaron was my service advisor and I was totally please with him and professionalism. Andrew filled in when needed , I had a scheduled oil change and tire rotation and the mechanics performed excellent. Th with him and professionalism. Andrew filled in when needed , I had a scheduled oil change and tire rotation and the mechanics performed excellent. They all have a big work load on them. Thanks everyone. More

The customer service at this dealership was exceptional. From the time I walked in the door, I was treated with the utmost respect. Sean was an incredible salesman and was very attentive and communicative. From the time I walked in the door, I was treated with the utmost respect. Sean was an incredible salesman and was very attentive and communicative. The sales team listened and really worked with me to get me the car of my dreams at an amazing price. I would highly recommend this dealership to anyone and will definitely use them for future car needs. More

My service contact, Drew Claytor, is the best. He does a great job of letting me know what is needed and why, and works to get me in and out as quickly as possible. He does a great job of letting me know what is needed and why, and works to get me in and out as quickly as possible. More

Khristine did an unbelievable job listening to my concerns and communicating to me on the plan forward. At the end of the first day, she provided the status for the next days effort. Technical questi concerns and communicating to me on the plan forward. At the end of the first day, she provided the status for the next days effort. Technical questions were always forwarded to the shop foreman. All in all, top notch dealership all the way to the gm. Very honest, empathetic and best of all, happy employees with these few trips to the service department. More