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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,662 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,662 reviews

June 14, 2023

I was in a accident. I was rear ended and decided to take my car to Hendricks to get it repaired. Excellent job is an understatement. They absolutely went above and beyon More

by cooper391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hart, Chad Arrington, Diane Hillman
Jun 16, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Cooper391, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

June 14, 2023

Outstanding service and very nice service agents. This was second time I visited for service and I will keep coming back. Everything was explained to my satisfaction and was Happy when I left. Great More

by yahtzeesv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Jun 19, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Yahtzeesv, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

June 14, 2023

Everyone is eager to help sales the service department is on top of it game More

by Hibblerantony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant, Kaitlyn Potts
Jun 16, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Hibblerantony, thank you so much for the positive review! We hope to have the opportunity to earn 5 stars next time!

June 14, 2023

They did a great job of trying to know me and my needs in a vehicle! More

by TL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant
Jun 16, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Tl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing and supporting our team!

June 13, 2023

I had an amazing experience and Freddie Jordan made sure I was happy with my vehicle and gave me options to choice from!! You would not be disappointed with him as your salesman!! More

by Carlat1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Porter, Freddie Jordan
Jun 15, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Freddie delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 13, 2023

The commercial sales mgr was so helpful! He helped me find exactly what I needed and went out of his way to get me back on the road quickly. More

by aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Goecke
Jun 16, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Christian delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 13, 2023

5 Days and never looked at my Jeep in for Service. Picked it up and took it to another servicer. Worst Customer Service I’ve ever received at a repair facility. More

by Phillip.Hughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jun 19, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Phillip Hughey, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Jack at 205-545-8074. Thank you for your time and we look forward to hearing from you soon.

June 13, 2023

I had wonderful experience here. I will like to thank Branden for being so patient with me and for my new vehicle. More

by laquieta.pearson@gmail.com
Recommend Dealer
Yes
Employees Worked With
Brandon Davis
Jun 16, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Laquieta.pearson@gmail.com, we're glad you had such a wonderful experience with us! Thanks so much for sharing and supporting us!

June 12, 2023

One of the best in Alabama. They go the extra mile to help get the job done. I am throughly pressed with how well they keep up with customers. But thanks to the whole service de More

by rwhnewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Jun 15, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Rwhnewton, thank you for your kind words and this wonderful review!

June 12, 2023

The service department went above and beyond what I expected. Jack kept me informed on the status of my Gladiator. More

by Dalepickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham, Jack Helvin, Kaitlyn Potts, Alan Caldwell, Emily Van Meter
Jun 15, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Dalepickett, we're happy to hear you had such a positive experience with our team! Thanks so much for sharing!

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