
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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As always, we received consistently stellar customer service from the service department; specifically Chris Sloan. Any time we have an issue (only ever small issues) we are met with immediate empathy, service from the service department; specifically Chris Sloan. Any time we have an issue (only ever small issues) we are met with immediate empathy, understanding, concern and kindness. We are never made to feel like a bother or that any other customer is more important, even when that could be the case. The employees of the service department are always observed acknowledging each customer who comes through the bay, no matter how busy they are with their own service orders. We are always clearly provided direction and helpful suggestions about what may be needed to keep our vehicle smoothly running by following manufacturer guidelines. Thank you for continually making your customers feel that their business is valued. We recommend your dealership to everyone looking for a new vehicle or needing service. More
I have used this service department several times now. I always ask for Mike because he continues to make sure my car is well taken care of and that I always have a good experience. I love having someon I always ask for Mike because he continues to make sure my car is well taken care of and that I always have a good experience. I love having someone that I can count on like that. Thank you Hendrick Service Dept and Mike. More
Mr Mike in the service department went above and beyond when I brought my car in for service. He was very knowledgeable and easy to work with. Thank you when I brought my car in for service. He was very knowledgeable and easy to work with. Thank you More