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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,807 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,807 reviews

April 04, 2022

DeAndre was fantastic. He knew the inventory and specifications of each vehicle and matched us with exactly what we wanted. No pressure, just knowledgeable and respectful o More

by Keeganehammond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant
Apr 06, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Keeganehammond, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind words and this wonderful review!

April 02, 2022

I’ve purchased several vehicles with this dealership. Always had good experiences. Will buy another from here when that time comes. More

by Jmarkkanaday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant
Apr 05, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate you and all the ways you've supported our team and our business!

April 01, 2022

Really good service, everyone was super nice and very welcoming. The waits were not long at all More

by GJaet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Garren
Apr 05, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Gjaet, thank you for sharing your positive experience!

March 31, 2022

I live in Chicago, IL and have been working with Christian Goecke and Joel Watson on purchasing a vehicle. Service was hands down the best I had from even my local dealerships! They were knowledgabl More

by Levi Goecke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Watson, Christian Goecke
Apr 02, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Levi Goecke, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

March 31, 2022

I've purchased 2 Jeeps with Hendrick and have been pleasantly surprised both times. I worked with Carlos this time and he was GREAT. He was a great liaison between myself and the finance department an More

by Olivia.kaetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Carlos Brown
Apr 02, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate you and all the ways you've continued to support our team and our business! Thank you!

March 30, 2022

Our salesman was phenomenal. We told him what we wanted, and he made it happen. We are well please with the purchase of our new 2022 Dodge Challenger R/T More

by Tameka Jamison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cornelius, Brandon Davis
Apr 01, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Tameka Jamison, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks for sharing!

March 30, 2022

The people were great, but the phone answering system was poor. Also, it took a long time to get the work done. I had to leave my Jeep from Monday to Thursday to find out what was wrong. There has to be a More

by jallen5393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Kent
Apr 01, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Hello Jallen5393, thank you for the positive review and helpful feedback! We truly appreciate it!

March 30, 2022

Service advisor was great to work with but service takes way too long 5 hours for changing brakes while we waited us rediculous. Oil changes that you need to drop your car off for all day? Just not a well More

by Wgscaini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Sloan, Jerry Deemer
May 24, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Wgscaini, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (205) 545-8074 so we can work towards a resolution. We look forward to hearing from you.

March 29, 2022

The sales receptionist was really great. She met us on the lot and found us a sales associate to work with. Matt was helpful and got us a great deal we couldn’t refuse. The establishment its More

by Ashleybroom1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bryan
Mar 31, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Ashleybroom1981, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing!

March 29, 2022

We very much appreciate Desmond and all of his help! He was very helpful and knowledgeable. We will definitely be back! More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Mar 31, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Sherry, we're glad you had such a wonderful experience with us!

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