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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

Overview
Reviews
4.9
5,659 Reviews
Call Dealership (855) 290-4798
View Awards

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,659 reviews

October 25, 2021

Courteous reliable and did a very good job I would rate them among the top service department in Alabama More

by Bhill2033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dyson
Report | Print
Oct 26, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Bhill2033, we're glad you had such a wonderful experience with us!

October 25, 2021

Hendrick delivered on my vehicle repair after a fender-bender accident. They kept me fully informed during the process and took great care of my car. The repairs look great, like a new car. Than More

by dkelley733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holley Frings, Chad Arrington, Traci Cannady, John Kelly
Report | Print
Oct 26, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Dkelley733, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM!

October 23, 2021

Excellent customer service. Top notch. Always so courteous and attention to detail. Great place to deal with. More

by rebeccawarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dyson
Report | Print
Oct 25, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Rebeccawarren, thanks for your praise and kind comments about our team!

October 23, 2021

Great experience! The salesman Desmond was great and answered any questions I had!!! Highly recommend! More

by Tshaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Report | Print
Oct 25, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Tshaw, we are very happy we could provide you with a positive experience!

October 21, 2021

Excellent service, Grand Cherokee in for it's 2nd oil change at 7, out by 8. More

by edharris33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dyson
Report | Print
Oct 25, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Edharris33, we're happy to hear you had such a positive experience with our team!

October 21, 2021

He was great help. Very helpful. Got free gas was a plus. Super nice guy. More

by joevelez88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant
Report | Print
Oct 21, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Joevelez88, we are very happy we could provide you with a positive experience!

October 21, 2021

Great experience! Very friendly people and great place to come and buy a car from. More

by karenvelez0905
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant
Report | Print
Oct 21, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Karenvelez0905, we're happy to hear you had such a positive experience with our team!

October 20, 2021

Good people to work with. It all went well. They had the right truck for me. More

by lwwilliams1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Holley Frings, Joel Smith, Romero Christian
Report | Print
Oct 21, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Lwwilliams1, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM. We're happy we could meet your expectations!

October 19, 2021

Even though they were short staff they went above and beyond to service my car. More

by banksj1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Report | Print
Oct 21, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Banksj1997, thank you so much for sharing your positive experience!

October 19, 2021

Service was good, friendly staff members, Mike was great at keeping me updated on when my part was available, he also told me the cost of the repairs and there was no additional cost. More

by Hank60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Report | Print
Oct 21, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Hank60, we are very happy to have provided you with a positive experience! We hope to have the opportunity to earn 5 stars next time!

Oct 21, 2021 -

Hank60 responded

Thanks, there’s always room for improvement. Mikey’s customer service was excellent. I didn’t appreciate the parts department selling my part when it came in, Mike had to check around town to find another one, which he did do.

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