
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Great experience at dealership sales and services as whole. Very professional from the beginning to end. I have purchased two cars from Corey S. he is an excellent salesperson. whole. Very professional from the beginning to end. I have purchased two cars from Corey S. he is an excellent salesperson. More
Tyler Pace was very nice to work with he made it very enjoyable and as stress free as possible! The ladies at the front desk on both days that I was there were very nice and friendly which is very apprec enjoyable and as stress free as possible! The ladies at the front desk on both days that I was there were very nice and friendly which is very appreciated. More
Quick and easy process. Good communication through internet and in person. Desmond Gray did awesome!! Thank you. Would recommend again for anyone in the market for a new or used car. internet and in person. Desmond Gray did awesome!! Thank you. Would recommend again for anyone in the market for a new or used car. More
personnel helpful; made the process easy to completemy personnel helpful; made the process easy to complete my concern for this service is the limited parking and access to the area or ease of entry and personnel helpful; made the process easy to complete my concern for this service is the limited parking and access to the area or ease of entry and exit More
The service performed on my vehicle was satisfactory. However, communication was very poor. They use a call center to handle service inquiries and the call center is supposed to send messages to the se However, communication was very poor. They use a call center to handle service inquiries and the call center is supposed to send messages to the service adviser. He didn’t receive any of the three messages I left. The vehicle was in the shop for 13 days. I finally had to badger the call center to put me through to the dealership directly, wait on hold for a long time, and then leave a message for a call back. Not a way to do business. To make amends I was offered a 10 percent discount. More
Craig made the entire experience easy and enjoyable. Very nice and professional. From beginning to end each step of the process was explained. Thank you nice and professional. From beginning to end each step of the process was explained. Thank you More
This is the third car we have purchased from Hendrix and I have been and continue to be a satisfied customer. My salesman Robert Hooks was very knowledgeable, personable, and made our car buying experience I have been and continue to be a satisfied customer. My salesman Robert Hooks was very knowledgeable, personable, and made our car buying experience a great one. He answered all of questions and followed up with us to make we were completely satisfied. I really appreciate that. Thank you Robert! Thank you Hendrix! You guys are great! More
The Hendrick team did a great job for us in our purchase of a Ram truck. Desmond Gray, our salesperson, was outstanding! We highly recommend this dealership. of a Ram truck. Desmond Gray, our salesperson, was outstanding! We highly recommend this dealership. More