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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,659 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,659 reviews

May 08, 2021

I had an appointment to check out what I thought was a problem with my Wrangler. The service department looked at my Jeep on time and determined there was not a problem. There was no charge. They even More

by Rubico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Booth
May 11, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Rubico, we're glad you had such a wonderful experience with us!

May 08, 2021

Desmond Gray worked quickly and efficiently to get us into a 2020 Dodge Challenger. Highly recommended. Got a 2020 Chevy equinox last year from the same dealership. More

by Elizabethadams1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
May 11, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate you and all the ways you've supported our team and our business!

May 08, 2021

This was definitely the best experience this old woman has had at a car dealership! All were so professional, intuitive and so much FUN! Thank you to all it was my pleasure and I will certainly be sending More

by Benblesed5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, James Kennedy, Corey Burdine
May 11, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Benblesed5, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

May 07, 2021

Let me start by saying that James Kennedy is the only guy you should ever consider buying a Jeep from. Go ahead and waste your time with these other dealers and then give James a try. You will be mad at the More

by bcrapps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, James Kennedy
May 11, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Bcrapps, thank you for your kind words and this wonderful review!

May 07, 2021

Carlos was fantastic! Thank you for all the help! We really appreciate how friendly and professional you were getting us in to our new Jeep! More

by Allgood.ashleigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
May 08, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Allgood.ashleigh, we are very happy we could provide you with a positive experience! Thanks for sharing and supporting our team!

May 06, 2021

Matthew Bryan helped us pick out a beautiful jeep! He was great showing everything we asked about seeing! He even laughed at my husband's jokes. More

by Lcarlile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary May, Matthew Bryan
May 08, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Lcarlile, haha! We are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thanks so much for sharing and supporting our team!

May 06, 2021

DeAndre was the absolute best, and was even patient when I wanted a “second opinion”. He and the staff provided the best deal. I couldn’t be happier! More

by Natasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, DeAndre Whisnant
May 08, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Natasha, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing!

May 06, 2021

Buying my new vehicle from DeAndre Whisnant at Hendrick’s was the BEST and easiest buying experience I’ve ever had! Enjoyed every minute of it. Feel like we are now family. More

by Mississippi Magnolia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cornelius, DeAndre Whisnant
May 07, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Mississippi Magnolia, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

May 05, 2021

Overall service was great. Took my Jeep in for its first oil change which they were finished in a very short amount of time. The service person asked if I needed a tire rotation and I declined. After I paid More

by Johnsonhvt06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Booth
May 06, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear your experience was great overall, and we appreciate the feedback to take back to our team! We will be following up with you soon!

May 05, 2021

A little disappointed in the fact that I had to pay 314 dollars for a fob when only 2 days prior spent 44 thousand on a car with less than 2 thousand miles More

by William Hardeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Booth
May 07, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

William Hardeman, We always want our customer's experiences with us to be the best, and we're sorry to hear that you're disappointed in yours. Not all used vehicles are traded in with a spare key. We strive for our team to always make customers aware when that's the case so a buying decision can be made with that in mind.

May 08, 2021 -

William Hardeman responded

I’m over the fob issue next time I’ll buy a car at a dealership that would rather sell me a car with 2 keys. Let us move on to problem #2 I will be bringing my car back on Monday the 10th for the 2nd time to fix remote start taking more time off work again,would really appreciate it if could get fixed this time thanks

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