
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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First time buying a new car Steven Went above and beyond to help us get our new car. We will definitely come do more business with this place in the future. to help us get our new car. We will definitely come do more business with this place in the future. More
I had a wonderful experience with great service. I wanted an upgrade, received that. Help set up downloading information. Kristy was a great help with features on tablet. an upgrade, received that. Help set up downloading information. Kristy was a great help with features on tablet. More
They were supposed to fix a recall in my Jeep and change the oil while they were there. After waiting over 2 hours when I was told it would be 45 minutes, all they did was change the oil and asked if I woul the oil while they were there. After waiting over 2 hours when I was told it would be 45 minutes, all they did was change the oil and asked if I would reschedule for the recall. They offered no discount or anything for the time I wasted waiting and offered no communication through the process. I have never given a poor review, but I felt that had they communicated they wouldn't have been able to do the recall, I would have happily rescheduled with them, instead they wasted two hours of one weekend off to not do what they said they were going to do. More
James made my purchase experience go very smooth. This is my first purchase through James and will definitely be back and recommend him to others. is my first purchase through James and will definitely be back and recommend him to others. More
Steven Turner was our salesman and he was awesome. We didn’t feel rushed or pressured. Thank you Steven! We also had no problems with financing. Thank you Chandler Miller! didn’t feel rushed or pressured. Thank you Steven! We also had no problems with financing. Thank you Chandler Miller! More
Austin Hayes was extremely helpful during our purchase experience. He answered all of my questions and guided me to the Jeep we need. I look forward to a continued relationship with Hendrick. experience. He answered all of my questions and guided me to the Jeep we need. I look forward to a continued relationship with Hendrick. More
Desmond Gray is a phenomenal salesman and great to work with!!! Will absolutely do business with these guys in the future for all my Jeep needs!! with!!! Will absolutely do business with these guys in the future for all my Jeep needs!! More
Recently purchased our 2021 Pacifica Hybrid here. Desmond Gray helped us do most of the shopping remotely, which saved tons of headache. Desmond was very responsive through the process, and had eve Desmond Gray helped us do most of the shopping remotely, which saved tons of headache. Desmond was very responsive through the process, and had everything ready to go once we arrived at the dealer (thanks Desmond!). Chris Cornelius, the finance manager, also made things quick and (relatively) painless. No games. Would return. More
Great job and an excellent guy I worked with l will beck for more repair work on my jeep, I was not charged for my visit for more repair work on my jeep, I was not charged for my visit More