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Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
5,682 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,682 reviews
October 26, 2020
Great job getting me in and out for my oil change and tire rotation. Service writer went out of his way to help me Get my tag put on! tire rotation. Service writer went out of his way to help me Get my tag put on! More
by parrishperry64
Employees Worked With
Mike Farnham, Chris Sloan, Dakembi Baker, Jamil Miles, Taylor Lupo, Anthony Johnson
October 26, 2020
I visited Hendricks collision department after someone backed into my car. Tracy was who I worked with and she was great from start to finish. She did the estimate and gave me the estimated time it would backed into my car. Tracy was who I worked with and she was great from start to finish. She did the estimate and gave me the estimated time it would take to complete repairs. It was spot on and I was glad to get my car back completely fixed. More
by Carolyn C.
Employees Worked With
Traci Cannady
October 26, 2020
Knowledgeable service personnel. Quality service. Clean waiting area with nice amenities. Service explained work to be done and kept me informed on status of work. waiting area with nice amenities. Service explained work to be done and kept me informed on status of work. More
by rlshores
Employees Worked With
Chris Sloan
October 26, 2020
Best customer service with Austin Daugherty. Very pleasant visit and will most definitely recommend him to everyone.Thanks so much for thanking time to help in every way possible. pleasant visit and will most definitely recommend him to everyone.Thanks so much for thanking time to help in every way possible. More
by mmmoore79
Employees Worked With
Austin Daugherty
October 26, 2020
I’ve been trying to find a car for over a year now. I’ve been to multiple dealerships but could never find what i wanted. Lauren helped me to finally get me the car I’ve been searching for. Thank you Lauren been to multiple dealerships but could never find what i wanted. Lauren helped me to finally get me the car I’ve been searching for. Thank you Lauren! More
by Marthaivet_4
Employees Worked With
Lauren Bush
October 24, 2020
Desmond is awesome! He is very helpful and courteous, and makes the buying experience as easy as possible. I highly recommend shopping with this dealership. and makes the buying experience as easy as possible. I highly recommend shopping with this dealership. More
by quackingturtle
Employees Worked With
Desmond Gray
October 24, 2020
Amazing experience. Will definitely be going back to this dealer in the future. Very helpful and kind staff. They picked the car I wanted to look at for me before I even told them that was the car I was ther dealer in the future. Very helpful and kind staff. They picked the car I wanted to look at for me before I even told them that was the car I was there to see, it was awesome. Very happy with our purchase. More
by jess.selman
Employees Worked With
Adam Lader, Kristy Laster
October 24, 2020
Hendrick was able to help us get out of a difficult situation. I am happy we came back and Corey Scott helped us! If you need a car see Hendrick! situation. I am happy we came back and Corey Scott helped us! If you need a car see Hendrick! More
by jeffery.fuller
Employees Worked With
Corey Scott
October 23, 2020
Easy, quick, and fairly transparent sales process. James K has great product knowledge and was helpful during the entire process - I came away trusting him. Financing and closing with Chandler M was stre K has great product knowledge and was helpful during the entire process - I came away trusting him. Financing and closing with Chandler M was streamline and dealing with complexity of 2 trade-ins was easy for him (Hendrick uses an impressive document system for the closing process.) I felt like the sales manager got a little testy as I was trying to negotiate and understand the deal. When he told me he was losing money on the deal, I lost confidence that he was being truthful with me. Late in the process, I learned that I should have confirmed that this CPV had 2 key FOBs before I accepted pricing. In the end, James helped me "break even" on an aftermarket FOB purchase. I'd go back to the dealership for my next purchase. More
by Hendrick CDJR, Hoover RAM 1500 Limited purchase
Employees Worked With
Adam Lader, Chandler Miller, James Kennedy
October 23, 2020
My salesman DeAndre Whisnant was the absolute best. He was very professional, courteous and just kind. I'm a great judge of character and DeAndre has a beautiful spirit! I have dealt with Hendrick for yea was very professional, courteous and just kind. I'm a great judge of character and DeAndre has a beautiful spirit! I have dealt with Hendrick for years and they never cease to amaze me. I felt as though I was among family. More
by Dreamsicle
Employees Worked With
Robert Hooks, Chandler Miller, DeAndre Whisnant
