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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,678 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,678 reviews

July 27, 2020

Had a 8:00 appointment Saturday morning. Got there on time waited for oil change and tires rotation. I sit there for over 3hr just to be told the could rotate tires because of the locks. Them locks band More

by Hellcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Johnson
Aug 02, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hellcat, our Customer Relations team has attempted to reach out to you regarding your experience. We would like the opportunity to speak with you so we can properly follow-up and address your issue. Please contact Allison at 205-545-8074 at your convenience. We look forward to hearing from you!

July 27, 2020

The experience was swift. I love my new car. Thanks again for helping me with my purchase, Dre! I will be sending all of my friends and family to Dre at Hendrick! More

by tiana2897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Porter, DeAndre Whisnant, Dakembi Baker
Jul 28, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience!

July 27, 2020

Robert Hooks made my car purchase a breeze! He listened to what I was looking for, how much I wanted to spend and made the sale happen! Thank you for your professionalism and quick, efficient service. More

by Shaid77
Recommend Dealer
Yes
Employees Worked With
Robert Hooks, Chandler Miller
Jul 28, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Chrysler Dodge Jeep RAM Hoover!

July 26, 2020

Very professional and nice throughout the entire process. The wait was long Just because y’all were busy but he checked in with me the whole time. Little touches like getting my kids gatorades as well really More

by Ccope1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Holley Frings, Shaun Yan, Austin Daugherty
Jul 27, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Ccope1212, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind words and this wonderful review!

July 26, 2020

There was great customer service the whole process definitely looking forward to buying another with this dealership . Austin Daughterty was a great salesman and was willing to get straight to busines More

by garysimon112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Holley Frings, Traci Cannady, Shaun Yan, Austin Daugherty, AJ Given
Jul 27, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Garysimon112, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our team!

July 26, 2020

This is an Awesome dealership and We had an amazing sales person! Our sales person had a great personality and was awesome helping us! I would recommend him to anyone! More

by Jassmin82297
Recommend Dealer
Yes
Employees Worked With
Austin Daugherty
Jul 26, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Your recommendation means so much to us and we're so happy for our team to have earned it. Thank you for taking the time to let the world know about your experience!

July 26, 2020

Great location, Kristy was very helpful with me and my husband needs. I will definitely recommend Hendrick to anyone I know looking for a car. More

by swannbrittney
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kristy Laster
Jul 26, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit! Thanks so much for sharing!

July 25, 2020

My service was awesome! Great price! Awesome customer service. Taylor Lupo was very friendly and helpful! I will use them again and again. Great dealership. More

by rlentlesst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lupo
Jul 26, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help you again and again, as well!

July 25, 2020

Corey Scott made our buying experience a breeze. He was very knowledgeable and helpful. We couldn't have been more pleased with the service we recieved. More

by Wade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Scott
July 25, 2020

Desmond and Kristy were so great to work with. I was nervous trading my Tahoe for a Wrangler but they made the buying process so easy and stress free. More

by aharperrn
Recommend Dealer
Yes
Employees Worked With
Kristy Laster, Desmond Gray
Jul 26, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Aharperrn, experiences like yours really keep us motivated! We do our best to advise our customers on what’s best for them and to set a new standard. We were more than happy to help in your decision! Thanks for choosing us to do so!!

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