Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
5,676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 5,676 reviews
July 16, 2020
My experience with this company was excellent. I want to give a shout out to Robert and James for doing a great job. You all are the best give a shout out to Robert and James for doing a great job. You all are the best More
by coxlatrista
Employees Worked With
Robert Hooks, James Kennedy
July 16, 2020
Austin was very professional and knowledgeable from start to finish. Made the buying process a great experience. I would definitely refer him to a family member or friend to finish. Made the buying process a great experience. I would definitely refer him to a family member or friend More
by kepc71
Employees Worked With
Austin
July 15, 2020
Great service, professionalism, courtesy, and timely on making sure I was satisfied as a customer,this is my second time around in 5 yrs doing business with Robert Hooks and it was worth my time, I give hi making sure I was satisfied as a customer,this is my second time around in 5 yrs doing business with Robert Hooks and it was worth my time, I give him 10 **********stars💯🤗👍👍👍❤️ More
by flavorfulanddelicious41
Employees Worked With
Robert Hooks, Chris Cornelius
July 15, 2020
Desmond and Joel did a great job! They took the time to listen to what I wanted and made it happen! I’ve been looking for some time and this was the place I should have come first. listen to what I wanted and made it happen! I’ve been looking for some time and this was the place I should have come first. More
by MKamms
Employees Worked With
Joel Watson, Desmond Gray
July 15, 2020
Finished the service work in a timely fashion We brought our Jeep Grad Cherokee in for the 1st oil change, tire rotation per our service agreement. Made appointment, they were prompt signing our c We brought our Jeep Grad Cherokee in for the 1st oil change, tire rotation per our service agreement. Made appointment, they were prompt signing our car in, called when done and car was at the service area ready do drive home. No wait involved when we got there to pick it up. More
by debedbrown
Employees Worked With
Do not recall the service advisor name. He was in the 1st office at the drive thru area
July 14, 2020
2017 Grand Cherokee Trailhawk purchase We recently purchased this used vehicle from Hendrick with the help of James. We found the car on their website and discussed our trade options and n We recently purchased this used vehicle from Hendrick with the help of James. We found the car on their website and discussed our trade options and new car price with him over the phone. We were able to come to an agreement and he then setup our initial information exchange with his finance team over the phone as well. When we arrived to see the vehicle in person for the first time is was exactly as he had promised and the deal was completed with no issues. We will definitely give James the opportunity to help us with our next vehicle purchase when that time comes. More
by sjones
Employees Worked With
James Kennedy
July 13, 2020
I would recommend Hendrick Chrysler Dodge Jeep Ram in Hoover to anyone. Ask for Robert! He goes above and beyond to get you approved no matter your credit situation. Hoover to anyone. Ask for Robert! He goes above and beyond to get you approved no matter your credit situation. More
by Bbowes360
Employees Worked With
Robert Hooks, Chandler Miller, Holley Frings, Shaun Yan
