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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,676 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,676 reviews

July 11, 2020

Desmond and his awesomeness rains supreme!! I left the car dealership feeing assured and overwhelmed by his great customer service skills and his knowledge of Jeeps. More

by Mars-A-Million
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Watson, Desmond Gray
Jul 12, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Mars-a-million, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Hoover! Thanks for sharing!

July 11, 2020

Fast and efficient. Happy and helpful. Honest and competive. They were ready for me and my son when we got there. 2nd time through and will use them again. More

by Buddy22600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Kristy Laster
Jul 12, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Grateful and happy. That’s what we are reading your review. We look forward to your next visit!

July 11, 2020

I just purchased a car from Big Mike Osborne. My experience with him was A-1 from the start. He never tried to bs me his main objective was to help me and he kept his word for him I’m grateful. Than More

by Randol75
Recommend Dealer
Yes
Employees Worked With
Michael Osborne
Jul 12, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Randol75, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks for sharing!

July 11, 2020

Charles is the Man!!! He was very intellectual about the car and if you looking for a xxxx Cat Charles is the go Man Hendrickk Hoover More

by kennyisraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Ledbetter
Jul 12, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate your positive review about your recent experience with our team!

July 10, 2020

The entire process was seem less! I told Robert what I wanted and what I wanted to pay and he made it happen. The entire staff was awesome! More

by Denora
Recommend Dealer
Yes
Employees Worked With
Robert Hooks
Jul 12, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Denora, thank you for sharing your positive experience!

July 10, 2020

Desmond was a great salesperson. He was patient, answered ALL the questions my partner asked and was honestly if he didn't know. He was not pushy and was very knowledgeable. I would recommend him again. More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Watson, Desmond Gray
Jul 12, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We sincerely thank you for the positive review and your high recommendation! Thanks for choosing us!

July 10, 2020

Great experience, DeAndre was a huge help and got me a great deal! The dealership was clean and truck I was looking for was on the lot and I got through the sale process quickly. Everyone was friendly and More

by Sean
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant, Shaun Yan
Jul 10, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Sean, we're so glad that we were able to go above and beyond your expectations!

July 10, 2020

Charles was a very nice and knowledgeable salesman. His experience was very well used. Great experience. I would definitely come back and see Charles any time. More

by Stonewood.development
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles P. Piazza
Jul 12, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Stonewood.development, thank you so much for your positive comments about our team at Hendrick Chrysler Dodge Jeep RAM Hoover! We truly appreciate you and your business!

July 10, 2020

I had an great experience with this company and Robert Hooks is an amazing salesman and I highly recommend him. He worked with me to help me get the car I wanted. More

by Ldyfromthesouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hooks, Chris Cornelius, Corey Scott
Jul 10, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Lana Fuller, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Hoover!

July 10, 2020

Oil and filter change and tire rotation took over 2 hours. My first and last visit. Not possible to self distance in waiting. Outside seating not a good option in this hot weather. Will not return. More

by Tomcousins
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Johnson
Jul 26, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Tomcousins, we appreciate your honest feedback and for bringing this to our attention. Your review and our followup conversations with you contributed in helping us to improve our communication on safe waiting options and other processes during this complicated time. We truly hope you give us another chance in the future.

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