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Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
5,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,656 reviews
February 08, 2020
Needed Tire Pressure Check and Replacement Excellent job. Got it done quickly and efficiently. Waiting room was comfortable and nice and quiet. Chris Sloan is the best Service Manager in the B Excellent job. Got it done quickly and efficiently. Waiting room was comfortable and nice and quiet. Chris Sloan is the best Service Manager in the Birmingham area. More
by Big Mac
Employees Worked With
Chris Sloan
February 07, 2020
They did everything they could to get me into something I really wanted. They were patient with me and I got a really great deal for my trade. really wanted. They were patient with me and I got a really great deal for my trade. More
by samanthatygart
Employees Worked With
Chris Cornelius, Tavoris McClain, Austin Daugherty
February 07, 2020
Great group to work with, have purchase 4 vehicles with this group and will be back again. My only complaints are the document fee and the time to get everything done. this group and will be back again. My only complaints are the document fee and the time to get everything done. More
by Stephensj
Employees Worked With
Chandler Miller, Desmond Gray, Rodney Groce
February 07, 2020
Excellent experience Everyone treated me awesome. Desmond is the best. Answered every question I had and displayed great patience. I never felt rush or pressured during Everyone treated me awesome. Desmond is the best. Answered every question I had and displayed great patience. I never felt rush or pressured during the process. I will definitely be back. More
by Rick Howton
Employees Worked With
Chandler Miller, Desmond Gray
February 05, 2020
Everyone was great and they did everything they said they was going to do. They made the deal process go easy and fast. Made great offer was going to do. They made the deal process go easy and fast. Made great offer More
by Darrellpope
Employees Worked With
John Porter, Quentin Watkins
February 05, 2020
Good selection of late model Jeeps to choose from. Friendly and helpful staff. Closing transaction was efficient with every step explained. Financing options were made available to make for a hassle f Friendly and helpful staff. Closing transaction was efficient with every step explained. Financing options were made available to make for a hassle free business transition. More
by ALF
Employees Worked With
John Porter, Austin Daugherty
February 04, 2020
For the two nights my wife and me was at Hendrick, PROFESSIONALISM was all we encountered from Faris. He's really knowledgeable and passionate about what he does. Not once did he slack, show incompete PROFESSIONALISM was all we encountered from Faris. He's really knowledgeable and passionate about what he does. Not once did he slack, show incompetence or did not want to do his job. Faris deserves all the good that comes with HENDRICKS. THANKS. WINSTON HUGHES, Jr. More
by POE
Employees Worked With
Faris Ibrahim
February 04, 2020
Saturday, I went to Hendricks Cheverlet to get Service on my truck. And I walk over to Hendrick Dodge Chrysler Jeep to look at used Challengers and Mr Quentin Watkins came out and ask me do I need some help? my truck. And I walk over to Hendrick Dodge Chrysler Jeep to look at used Challengers and Mr Quentin Watkins came out and ask me do I need some help? I as him did they have any used Challengers? Mr Watkins show me around at the Challengers they had. God knows I didn't have no intentions of buying a car, but Mr Watkins talk to me and my next thing, I was buying a car. Thanks Mr. Watkins More
by Ronald Grayson
Employees Worked With
Adam Lader, Charles Ledbetter, Quentin Watkins
February 04, 2020
Went WELL above my expectations I was looking for a very specific car and searched the web all over the country for it. It was a low-mileage 2017 Chevy Camaro LT 6 cylinder with the I was looking for a very specific car and searched the web all over the country for it. It was a low-mileage 2017 Chevy Camaro LT 6 cylinder with the 2LT trim and all of options Chevy offered. Not an easy car to find and I found one at Hendrick CDJR in Birmingham with a 6-speed manual, which is a must-have for me. I live in Huntsville so my son and I headed down on a Saturday morning and met with James. I expected the typical used car salesman to be honest so my guard was up. We drove the car and I fell in love with it right away. However, after we got out and started looking closer at the car and noticed the rims had a bit of curb rash, a tiny chip of paint was gone on the edge of the drivers door, a very deep scratch was found on the lower passenger door, and the HUD wasn't working. I wanted the car but struggled with the idea of paying that much knowing I would end up having to get my son-in-law to fix the paint and rims issues (they were going to fix the HUD on the spot). James didn't realize some of the damage I had found so he offerred to fix the HUD under warranty, fix ALL rims (which I did NOT expect), fix the chip and fix the scratch, as well as deliver it to me when all items were completed. That was a super deal, at that price, to get the car good as new. Sure enough, next Saturday they rolled into my driveway with my shiny red Camaro looking absolutely like a new car. Totally the best service and sales experience I've ever had with a car dealer, (minus the ridiculously long wait that day to actually do the paperwork but that was a rare incident and it wasn't his fault). Thank you James Kennedy and Hendricks CDJR for treating me right!!! More
by JulieR
Employees Worked With
James Kennedy
