Hendrick Chrysler Dodge Jeep RAM

I really enjoyed working with Tavoris. He asked all the right questions. He made sure all my needs were met. He truly provided excellent service. right questions. He made sure all my needs were met. He truly provided excellent service. More

James was great! He helped us trade in our old vehicle and found us the perfect new one at a great price. He made the whole process effortless. and found us the perfect new one at a great price. He made the whole process effortless. More

Bad service work I purchased my truck at this dealer and I have a two year service plan that they sold me with it. I came to get a oil change, tire rotation, balance I purchased my truck at this dealer and I have a two year service plan that they sold me with it. I came to get a oil change, tire rotation, balance and alignment done. They did everything but balance and rotate them.....they said they did it but you could tell by the tires they had not been moved. they refused to fix the issue right then and said they would put me in a rental until they had time to do it. a few DAYS later I went to go get it and they had rotated the tires but put the rims on backwards...yes backwards. on my truck you cant move the rims around like a normal rotation you have to take the tires off and move them around leaving the rims in the same spot on the truck. I informed them of the issue and asked to speak to a manager. After speaking with the manager they said they would fix the issue...again not right then but they would get to it. When it was done I came back find they had put the rims back right but had not rotated the tires. I then spoke to the manager again and me, him, and the service tec went out and I showed them the issue. We all agreed on rotating the tires and leaving the rims where they are supposed to be. A few more days went by and I came to pick up my truck only to find the rims on the truck on backwards again. I have now been to this dealer about 6 times and been in a rental car for two weeks and they act like this is no big deal and there is no problem. As the dealer who sold me the truck they should know how to service it properly. I am not sure how better to communicate what is supposed to be done. I go out show them the issue they repeat back to me the issue and what they are going to do to fix it but then they dont do it. I am not sure what is going on. More

Awesome customer service! They helped us with everything possible. I'd recommend Hendrick Chrysler Dodge Jeep to everyone! Our salesman Charles Ledbetter was great he went out of his way so much to help us! possible. I'd recommend Hendrick Chrysler Dodge Jeep to everyone! Our salesman Charles Ledbetter was great he went out of his way so much to help us! More

Amazing service. Everything went very smoothly. Charles really went above and beyond to help us find exactly the right Jeep for us. I would highly recommend using this dealership! really went above and beyond to help us find exactly the right Jeep for us. I would highly recommend using this dealership! More

Fantastic customer SERVICE!!!!! Desmond my salesman was GREAT!!!! Definitely will be a return CUSTOMER!!!! A really quick process from start to finish............. What a Great Dealership!!!!!! GREAT!!!! Definitely will be a return CUSTOMER!!!! A really quick process from start to finish............. What a Great Dealership!!!!!! More

Austin told me that he could get me into a new Ram for about the same price as the 2012 that I was in. He was polite and delivered what he promised about the same price as the 2012 that I was in. He was polite and delivered what he promised More

The service was Excellent! Desmond Gray took his time with understanding my wants and need in a vehicle. He went over and beyond! I would recommend 100% with understanding my wants and need in a vehicle. He went over and beyond! I would recommend 100% More

Robert Hooks went above and beyond to make sure I was pleased with my purchase. Very honest man. He kept me updated. I will purchase again pleased with my purchase. Very honest man. He kept me updated. I will purchase again More

Best experience I've ever had in a car dealership. James Kennedy worked with me to get the deal I requested. Two other local dealers called me after my True Car inquiry, neither called back after I told the Kennedy worked with me to get the deal I requested. Two other local dealers called me after my True Car inquiry, neither called back after I told them the deal Hendrick was offering. I approached Mr Kennedy with complete, open honesty about what I wanted in a vehicle, price, and trade in. I had previously done considerable research and told him my two walking away points. James and Hendrick Dodge met ALL my requests. I recommend them hands down, without hesitation. More