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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,659 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,659 reviews

January 09, 2020

After carefully reading documents/on today January 8, I noticed it stated my sales man was Corey Scott it was not. My salesman was LMetric Hughes. Irate him a More

by MyDodgeJourney
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, LMetric Hughes
Jan 10, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate your positive review about our team and are happy you had a great experience with us!

January 09, 2020

My new Jeep Gladiator. All of the employees I had any contact with were friendly and courteous. DeAndre Whisnant did an outstanding job selling me this vehicle. He was patie More

by FRANKBRUCEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, DeAndre Whisnant, Shaun Yan
Jan 10, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Frankbrucef, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Hoover.

January 08, 2020

Drive up service, prompt check in, courteous and helpful. Service was completed within estimated time and the service advisor did exactly what he said he was going to do with no surprises. More

by Dl953
Recommend Dealer
Yes
Employees Worked With
Stewart Pike
Jan 10, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We look forward to your next visit! Take care!

January 08, 2020

Disappointment would be a master piece of understatement. I have booked all my services through the app, repeatedly asking for assistance with the sound system, and for the interior trim to be adjusted. The More

by MistyLynnStarling
Recommend Dealer
No
Employees Worked With
I am not aware of the service team member’s names.
Jan 28, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Mistylynnstarling, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

January 08, 2020

No haggle, no fuss, no problem. Justin is a courteous and knowledgeable sales professional. He made me forget what I hate most about buying a new car. I recommend you see him! More

by Ken.King
Recommend Dealer
Yes
Employees Worked With
Justin Bell
Jan 10, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 06, 2020

Everyone was friendly and knowledgeable. I liked dealing with the people and the process was hassle free. my wife is very happy with her new car. More

by Johnlynnmc58
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, John Porter, Kristy Laster
Jan 08, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Johnlynnmc58, reviews like this give us motivation and help us ensure we provide high-quality care.

January 05, 2020

We are very please with the help we have gotten from all the gentleman here. Especially Justin, very helpful, kind and informative! Will definitely ask for him again in the future.(: More

by Nkoontz98
Recommend Dealer
Yes
Employees Worked With
Justin Bell
Jan 07, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hello Nkoontz98, thank you; we appreciate your feedback!

January 05, 2020

Ron was a pleasure to work with. He listened to what I wanted and made sure I got it. He didn't try to get me to change my mind on what I wanted to fit what he wanted to sell. I would recommend him anytim More

by Brandi G.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Williams
Jan 07, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Brandi G., we are glad we could help!

January 03, 2020

My experience Hendrick auto mall was awesome I can't wait to do more business with them Them one day and I recommend anyone looking for a new vehicle do the same More

by Jayrun205
Recommend Dealer
Yes
Employees Worked With
Kristy Laster, Rodney Groce
Jan 06, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Jayrun205, we're so glad that we were able to go above and beyond your expectations!

January 03, 2020

We love coming here to get our oil change or any other services we need. The staff is very friendly. No long waiting period. We have actually bought 2 cars from this place. This is the only place that we More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Stuart Pike
Jan 06, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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