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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,678 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,678 reviews

May 06, 2018

Great experience! Great customer service and very friendly staff. This is our second car that we have bought from them so far. We would happily buy again from them. More

by Timbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, James Kennedy
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

May 05, 2018

We’re Dreams Come True Thanks Guys I’m so Happy your team did there thing. Micheal Jenkins Cory Burdin John Porter hats off to great service. I will recommend More

by Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins, John Porter, Corey Burdine
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2018

Good experience James worked real hard and very quickly. Very happy with our service! Go see James and Adam at Hendricks and they will take good care of you to More

by Johnny576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lader, James Kennedy
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Johnny, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Hoover! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2018

Excellent Customer Service! Feels Like Your Birthday! Terry Edwards knew how much I wanted this car. He and John made it happen. It was Quick, Easy and.... Fun. My mother and I enjoyed the time we spent More

by Allee Fradenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, John Porter, Terry Edwards
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 03, 2018

New Car Big thanks to Robert Hooks and John Porter at Hendrick Chrysler Dodge and Ram. They really helped us find a great car. Anyone looking to buy a new car More

by Vclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hooks, Chandler Miller, John Porter
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

We are glad we could help! We look forward to your next visit! Take care!

May 02, 2018

Good deal, great service Everyone was friendly and helpful and led us to find the right car at the right price. Whole process was clear and efficiently handled. Very pleased w More

by Ecnad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, John Porter, Matt Pitts
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Hoover! We hope to see you soon!

May 02, 2018

Beautiful experience I loved dealing with Robert Hooks and Hendricks Dodge. I would gladly use this dealership again. Adam Lader was funny and very efficient in making sur More

by Dawn Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lader, Robert Hooks
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 01, 2018

To God be the Glory This was the best experience I’ve ever had here and I really recommend my salesman of the year Dakembi Baker for an excellent job well done. Thanks ag More

by Buick Enclave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakembi Baker
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Chrysler Dodge Jeep RAM Hoover

May 01, 2018

Michaels was professional -But dealership let me down. We went to Hendrick Dodge with a $10000 deposit to purchase a 2014 Mazda CX5. The advertised price was $15,890, So we wanted to finance 5,890 as we More

by Another Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Lader
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Another Michael, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (205) 545-8074 to discuss this further.

Oct 12, 2018 -

Another Michael responded

Beware once again to all who read. Hopefully it will curb people from buying from this crooked business. They refute that they do any wrong doings -but most all people who intentionally do wrong will never admit to this. As previously rated -they outright stole money from us by shifting figures all over the place in paperwork, trying to (and succeeding at) adding unwanted price point add-ons to increase the money they take from your pocket. I told them I didn't want the add-ons and that I wanted the car for the advertised price. I was about to walk out when they agreed to lower the price. They kept me there for hours until closing time so that I would be rushed to look over the paperwork (DO NOT LET THEM DO THIS) If you have to keep them there for hours after they close so that you can fully scrutinize the paperwork -then DO IT! Don't be taken like we were. Towards the end -they asked me if I wanted their oil change program which added another huge lump to the price -I told them no way. I know how to change my own oil and I have also seen their service ratings. Have you? TERRIBLE service ratings. Look it up please! Well anyway -the next day when I wasn't rushed by the con artists to read and sign quickly -I noticed that they had thrown in the charge for the oil service which I ADAMANTLY told them I didn't want. But what was done was done. They gave me the royal screw! A week or two they called me to tell me that my car was due for it's first oil change. I told them no way in xxxx was I going to let them change my oil. Also -one of the add-ons that they wanted to jack up the price for -was GPS programming to know where your kids are in the car. Our kids are grown. I believe this add-on was also included in the scam as well. But here is the best part -when we tried to use the GPS with it's factory programming -It is non-functional. It may even have had the computer removed by them because I didn't want them to pirate money from us for a feature we would never need. I have not taken it to a car service yet to see if they had yanked out the GPS computer -but I need to do so. Although it probably would not matter because they probably have lawyers that are equally as slimy as they are -that can get them out of anything. DO YOURSELF A FAVOR! If you must buy from a dealership -beware of buying from Hendrick Dodge. Take a lawyer with you to interpret the paperwork before signing. The lawyer might cost you less money than the amount you will loose to this company through their shifty tactics. ****BEWARE**** You have been warned.

May 01, 2018

Great Experience!!! This was the EASIEST car shopping experience I've ever had! The entire staff was so helpful and our salesman, Mat was top notch!!! I wouldn't think More

by Jaime C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cornelius, Brandon Jerald, Matt Pitts
Oct 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Jaime, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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