Hendrick Chrysler Dodge Jeep RAM

Wonderful Car Buying Experience! We started our search for a new chrysler pacifica hybrid an hour and a half away from birmingham. Once I contacted this dealership, James was the firs We started our search for a new chrysler pacifica hybrid an hour and a half away from birmingham. Once I contacted this dealership, James was the first person that I had interacted with that actually wanted to sell me a car. He was actually the first person to offer to let us test drive our car. He got Kristy involved with the sale because she had experience in the hybrid model which we found so helpful in answering questions. The whole process was less than 4 hours! They rushed everything for us for the detailing and James even took a walk around while the car was being detailed and noticed that the tint needed to be fixed! We had nothing but an amazing experience and will be sending our friends to this dealership for years to come. More

Great Experience! Wonderful experience purchasing my new Jeep . My husband and I had all of our children (5) with us ! James and the entire staff accommodated them as w Wonderful experience purchasing my new Jeep . My husband and I had all of our children (5) with us ! James and the entire staff accommodated them as well as getting us in and out with a wonderful purchase quickly ! More

Efficient and direct I found a pre-owned truck online. Contacted Hendricks via email and visited the store for a test drive. They didn’t try to lead me in a direction I w I found a pre-owned truck online. Contacted Hendricks via email and visited the store for a test drive. They didn’t try to lead me in a direction I wasn’t interested in and they listened. Financing was quick and painless. It was a dreary day and raining but it didn’t matter, McKenna did a great job! More

Gsreat Sales Experience! Robert Hooks and Michael Jenkins were Amazing! They helped me get a 2015 Hyundai Sonata! Today was a great day to buy a car yes! Robert Hooks and Michael Jenkins were Amazing! They helped me get a 2015 Hyundai Sonata! Today was a great day to buy a car yes! More

A long and frustrating ordeal After purchasing my car from carmax August 8th, 2 weeks later, I had to take it back to carmax due to numerous warning lights harassing me involving t After purchasing my car from carmax August 8th, 2 weeks later, I had to take it back to carmax due to numerous warning lights harassing me involving the 4 wheel drive shift, etc..carmax eventually had to ship it off to the downtown location. Needless to say, they did not fix the problem after having my vehicle approximately 2 weeks. 2 weeks later, the warning lights revisited. I called the Hoover location and left a message with the service department to no avail. So I reached out through the email center, and they stated that they would contact them for me. After no response for a week, I drove up there November 20th and was told to bring it in on the 27th due to Thanksgiving. Chris Sloan was assigned to me, and got me a loaner vehicle the next day. Needless to say, they had to order a part which should have been replaced the first time at the downtown location. Chris was very attentive and quick to respond via text making the experience bearable. I receven my Jeep back approximately one week later, and so far so good. Chris had her cleaned up and sparkling awaiting my arrival. Chris, you rock!!!!! As far as the experience I've had with the entire ordeal, thumbs down. Chrysler, you guys need to get your stuff together especially if you are affiliated with the downtown location. More

One Happy Family Corey was great. He gave the correct information and was straight forward which you don't find today. I appreciate all the time and effort he took to Corey was great. He gave the correct information and was straight forward which you don't find today. I appreciate all the time and effort he took to assist us with finding a vehicle. Dalion More

Great!! They did not have the vehicle I wanted in stock. As a matter of fact, the vehicle was over 500 miles away. I talked to Corey and told him, I really wa They did not have the vehicle I wanted in stock. As a matter of fact, the vehicle was over 500 miles away. I talked to Corey and told him, I really wanted that particular Jeep. Three days later he called me and told me to come pick up the Jeep. 😃 More

Best service EVER!! Amber really knows her Wranglers!! Give her a call, I promise you haven't met anyone so determined to get you the perfect vehicle at the perfect pric Amber really knows her Wranglers!! Give her a call, I promise you haven't met anyone so determined to get you the perfect vehicle at the perfect price! More

Jimmy Jones in the service department was great Jimmy Jones in the service department was very helpful! He kept me up to date on everything about my car. He was very friendly and helpful. He desc Jimmy Jones in the service department was very helpful! He kept me up to date on everything about my car. He was very friendly and helpful. He described everything to me that was wrong and went in to detail when I asked more questions! He is very nice and kept me informed. I never had to wonder how much longer my car was going to take. More

James Kennedy, a fine young man. James worked well with me and the sales force in order to get the deal that i thought was fair. Thank you James. I will recommend this dealership to o James worked well with me and the sales force in order to get the deal that i thought was fair. Thank you James. I will recommend this dealership to others. More