Hendrick Chrysler Dodge Jeep RAM

A Well Managed Marketing Process We have been a Jeep Grand Cherokee family for more than forty years and thought this might be the year to test/purchase another brand (Lincoln). We i We have been a Jeep Grand Cherokee family for more than forty years and thought this might be the year to test/purchase another brand (Lincoln). We in fact did purchase a Lincoln MK series and drove it for 6,000 miles(not a bad automobile just not up to JEEP standards) before we realized the mistake. Historically driving the fully equipped Jeep GC Overland nothing we have experienced in more than sixty years of driving meets the standard of the JEEP experience. Explaining this to Joel Watson and working through different possibilities, he and later his associate McKenna Anderson, were able to offer several 'solutions' to help us back out of our mistake and back into the JEEP fold. The experience was professional, zero traditional pressure, well structured starting with a 'needs' discussion, followed with alternative opportunities, and financial realities, all of which led to the purchase without any of the typical buyer remorse. It is obvious to a professional that Hendricks has spent front end time training their personnel to 'be different' from the norm, and clearly both Joel and McKenna are practicing their trade well. Clearly I understand that Hendricks is in business to earn a profit and they do it well! Will I/would I purchase anther vehicle from Joel/McKenna, you bet! More

Great Service My experience at Hendricks was great:).Enjoyed the service.And the sales man did a great job.Thanks again Corey B.I personally would refer anyone to s My experience at Hendricks was great:).Enjoyed the service.And the sales man did a great job.Thanks again Corey B.I personally would refer anyone to shop there. More

Great experience. It was a smooth and easy experience after finding the right. Corey B. was very knowledgable, kind, and not pushy. He was patient and helped us to find It was a smooth and easy experience after finding the right. Corey B. was very knowledgable, kind, and not pushy. He was patient and helped us to find the exact requirements in a truck that we wanted. He didn’t try to push any old vehicle off on us. We got exactly what we wanted. Chris, the finance guy, was very patient and understanding. He answers any question without judgment. My experience was overall great!!! Thank you all for your wonderful service. More

Best experience I've ever had Micheal Jenkins was very professional and made sure I left the car lot happy. I love my new Dodge Ram. I will definitely tell people about Hendricks Micheal Jenkins was very professional and made sure I left the car lot happy. I love my new Dodge Ram. I will definitely tell people about Hendricks More

Great Overall great experience..Will Parker and James Kennedy were very accomodating and helpful..My credit situation was not the greatest but they made it Overall great experience..Will Parker and James Kennedy were very accomodating and helpful..My credit situation was not the greatest but they made it work for a vehicle i cam be proud of...thanks to all involved! More

Smooth as silk! Bought a 2014 F250 and dealt with Amber Williams and Christian Thomas (Client Advisors), Chandler Miller (Finance Manager), and Chris Sloan (Service Bought a 2014 F250 and dealt with Amber Williams and Christian Thomas (Client Advisors), Chandler Miller (Finance Manager), and Chris Sloan (Service Writer). The overall experience was excellent and I am very pleased with everybody I dealt with. Would highly recommend this dealership. JP More

10/10 Hands down the best experience I’ve ever received at a dealership! James was so helpful in leading me in the right direction and getting me in a brand Hands down the best experience I’ve ever received at a dealership! James was so helpful in leading me in the right direction and getting me in a brand new car. Can’t thank him enough! More

Patient, nice, polite. I was greeted with the upmost respect and kindness as soon as i stepped through the door. I would recommend this dealership and salesperson to anyone. I was greeted with the upmost respect and kindness as soon as i stepped through the door. I would recommend this dealership and salesperson to anyone. More

Friendly, professional sales staff. James Kennedy was the sales person that we contacted concerning the Jeep in which we were interested. He promptly replied and arranged a time for us t James Kennedy was the sales person that we contacted concerning the Jeep in which we were interested. He promptly replied and arranged a time for us to look at the vehicle. We arrived about 20 minutes early, so they arranged for his associate, Corey Burdine, to work with us. He was very professional and knowledgeable concerning all aspects of the vehicle and the sales process. We were pleased with James and Corey, who provided friendly and courteous answers to all of our questions. We were also pleased with Chris Cornelius, the Finance Manager, who was also very professional and courteous during the wrap-up of our purchase. More

Awesome customer service by Mike laster The moment we contacted the dealership Mike Laster made us feel at home. He listened to our concerns/ needs. Next he went to work trying to find the The moment we contacted the dealership Mike Laster made us feel at home. He listened to our concerns/ needs. Next he went to work trying to find the perfect vehicle for us. He never once tried to sell us but gave us all the options...pros vs cons. More