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Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
5,706 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,706 reviews
August 09, 2017
Great experience Very nervous at first about the purchase of a new vehicle. Kristy duke made my experience as a new car buyer great, relaxing & pain free. I would reco Very nervous at first about the purchase of a new vehicle. Kristy duke made my experience as a new car buyer great, relaxing & pain free. I would recommend her service to any & everyone. More
by Bothetowman
Employees Worked With
Kristy Laster
August 08, 2017
Great experience from start to finish! Amber was fantastic at helping me find the right car that meets all our families needs. Great service and great people to work with. This was our firs Amber was fantastic at helping me find the right car that meets all our families needs. Great service and great people to work with. This was our first time dealing with any car purchase and would suggest them to anyone. great job from start to finish! More
by Cnard
Employees Worked With
Chandler Miller, Amber Williams
August 06, 2017
Great Service and Friendly I bought a used car from this dealership in December of 2016 and was able to find the perfect car, what honestly was what I wanted, because of their h I bought a used car from this dealership in December of 2016 and was able to find the perfect car, what honestly was what I wanted, because of their huge selection and knowable staff. They even helped me made the decision about the best warranty program which paid for itself on one very random issues that developed in the car. Both times I have taken my car in for service the service center has been great to work with and taken care of my needs. They are making a customer for life out of me! More
by cgraham11
Employees Worked With
David Sparkman, Joel Smith
August 06, 2017
Great Purchasing Experience We went to Hendrick to look at a 2017 Pacifica. After a couple days of negotiations, they gave us a great deal on our trade, and a good deal on the Pa We went to Hendrick to look at a 2017 Pacifica. After a couple days of negotiations, they gave us a great deal on our trade, and a good deal on the Pacifica. Would definitely recommend this dealership and James Kennedy. More
by rluck9277
Employees Worked With
Chandler Miller, James Kennedy
August 05, 2017
Satisfying I can sometimes be difficult and picky, but working with this team was delightful. Mckenna was efficient and didn't stop until I was completely satisf I can sometimes be difficult and picky, but working with this team was delightful. Mckenna was efficient and didn't stop until I was completely satisfied. Even Adam, played a part in making the dream work, and the GM, stayed involved in making sure I was pleased and well taken care of. This was my second purchase here, and the most pleasurable thus far! More
by S. Walton
Employees Worked With
Adam Lader, McKenna Anderson
August 02, 2017
Great experience, great salesperson....ask for James!! I'll admit that shopping for cars is not my favorite activity. James made our entire experience very easy and pleasant. He's well-versed, knowledgea I'll admit that shopping for cars is not my favorite activity. James made our entire experience very easy and pleasant. He's well-versed, knowledgeable and did not pressure us at all. We felt very comfortable with James after our first conversation and he is the main reason we purchased from Hendrick. Great follow-up after the sale too. James is highly recommended. More
by BeachLife
Employees Worked With
James Kennedy
August 02, 2017
They will lie to you! Don't waste any time with this dealership. They'll bother you all day long and lie to your face. Corey Scott is a joke. Don't waste any time with this dealership. They'll bother you all day long and lie to your face. Corey Scott is a joke. More
by Ramshark
Employees Worked With
Adam Lader, Joel Watson, McKenna Anderson, Corey Scott
August 01, 2017
Great Experience Not alot to say but they were fair and honest, nice dealing with a company that don't push allot off hidden fees! They are even taking care of a serio Not alot to say but they were fair and honest, nice dealing with a company that don't push allot off hidden fees! They are even taking care of a serious recall before allowing us to drive home a possible accident risk. Can't say enough good things about Corey Burdine and Adam Lader!!! Thank you!! More
by DDuffle
Employees Worked With
Adam Lader, Corey Burdine
July 31, 2017
Unprofessional My experience with this dealer was the worst experience I have had with a car dealership. Despite being completely up front prior to viewing any vehic My experience with this dealer was the worst experience I have had with a car dealership. Despite being completely up front prior to viewing any vehicles about my maximum budget for my "perfect 10" vehicle (their words not mine), when it came down to discuss price for the vehicle (they assure me was in my price range) the dealer would not come below more than 2,000 dollars above my maximum budget. They knowingly lead me to believe I could afford a vehicle above my maximum budget. In addition, sales personnel completely disregarded the time we planned to meet and view the car. I called ahead three times to ensure things were ready for us, but no one answered the phone. So after getting my entire family ready and out the door (including my less than 2 year old) we arrive at the dealership at the scheduled time. we were told twice it would be ready in a few minutes. After about ten minutes we are told the car not viewable because it was being inspected and detailed (i was told the reason I needed to make the appointment time was to ensure the car was inspected and cleaned prior to our arrival). We were told we could see the car up on the rack without tires if we wanted to. I felt disrespected, disregarded and overlooked as a customer. No apology was ever made regarding this. This is most certainly a "big dealership" that does not value the customer. I did not buy the vehicle and do not plan to return to this dealership. More
by Anonymous
Employees Worked With
McKenna Anderson
July 29, 2017
Great experience Great dealership! Not pressuring at all and very helpful. Skyler was the salesman that helped me through the process of trading in my 2016 Jeep Grand Great dealership! Not pressuring at all and very helpful. Skyler was the salesman that helped me through the process of trading in my 2016 Jeep Grand Cherokee for a 2014 Jeep Wrangler. At first we weren't able to come together on a price with my trade in and the sales price of a wrangler since they hold their value so well so I had to leave and try to find somewhere else that had a Jeep in my range (not his fault at all) and the next day him and a manager call me and gave me a deal I couldn't refuse! And that they had found me a Jeep in another state that they could have shipped that had pretty much everything I wanted! Skyler knew literally everything about the jeep that there was to know and I was worried it would be loud due to it being a soft top so he drove me in one of their soft tops on the lot! I have literally asked 50+ questions and he has answered every single one of them since this was my first purchase of a car alone, Very happy with skylar and very happy with my jeep! More
by Snowboard1
Employees Worked With
Skylar Sumners
