Hendrick Chrysler Dodge Jeep RAM

I referred my daughter after my purchase I had such a pleasant experience purchasing my 2011 dodge Durango that I sent my daughter to purchase a car when she was in need of a car. My saleswom I had such a pleasant experience purchasing my 2011 dodge Durango that I sent my daughter to purchase a car when she was in need of a car. My saleswoman along with management John got the deal done!!! She was a 1st time buyer n John worked hard to get d deal done with no cosigner... N what a great job he did dat!!! My daughter Luvz her 2011 Hyundai elantra!!! More

Dedication Personified Christie was the best and most dedicated person I've ever dealt with, that's a great feeling as a customer. I'd highly recommend anyone to her Christie was the best and most dedicated person I've ever dealt with, that's a great feeling as a customer. I'd highly recommend anyone to her More

Amazing service Christie Taylor was so helpful and she was determined to get me the best deal possible. Thanks to her I have a brand new ride !! Christie Taylor was so helpful and she was determined to get me the best deal possible. Thanks to her I have a brand new ride !! More

Streamlined Truck Sale I was extremely happy with the overall experience at Hendrick Dodge. I purchased a 2015 Dodge Ram 1500 Crew Cab from Robert and Stephanie. They exceed I was extremely happy with the overall experience at Hendrick Dodge. I purchased a 2015 Dodge Ram 1500 Crew Cab from Robert and Stephanie. They exceeded my expectations in all categories and I will definitely be back for my next vehicle purchase. Furthermore, the sales manager was willing to work with the price and the finance department was helpful in lowering the finance rate. If you're in the market for a new vehicle, please give Hendrick a visit. More

Hendrick is amazing! I came into Hendrick Hoover haphazardly 3 Saturdays ago just to check the size of a used Dodge SUV I was interested in purchasing in Tuscaloosa, AL an I came into Hendrick Hoover haphazardly 3 Saturdays ago just to check the size of a used Dodge SUV I was interested in purchasing in Tuscaloosa, AL and ended up driving away in a brand new 2015 Jeep Compass! My search began with a stop at another dealer nearby to view the Dodge but it was unavailable due to servicing, so I kept driving and stopped at Hendrick Hoover because I remembered it was a Dodge dealer. My sales consultant, Delisa, greeted us promptly when we arrived and immediately took us to the vehicle I asked to see. Well, it turned out that Dodge would not suit my needs and we prepared to leave and continue browsing online for other options. Instead, Delisa asked what I was looking for and what I was willing to pay. We sat down and searched their inventory for other vehicles, test drove a car, and had my existing car appraised. When I still wasn't convinced I'd found "the vehicle" I wanted, the financial manager, Joel Watson, came in and offered to get me into a NEW SUV for the same monthly payment I was contemplating for a 2010 car. Of course I said "YES", and then test drove the 2015 Jeep Compass. It was "the vehicle" for me and I drove out of there with it! The only negative feedback I would give is that we never discussed the specs/features of the Jeep, and the long wait to complete the paperwork (~2 hour). All-in-all, I could not be more happy with my decision to buy from Hendrick Hoover and I absolutely LOVE my new Jeep. Many thanks to Delisa and Joel!!! More

Outstanding Service Experience My family and I were traveling back from vacationing on the Florida Gulf Coast to our home in Kentucky when our 2008 Dodge Grand Caravan blew a heater My family and I were traveling back from vacationing on the Florida Gulf Coast to our home in Kentucky when our 2008 Dodge Grand Caravan blew a heater core supply/return hose assembly spewing coolant all over which lead to the engine to begin to overheat. We were on I-65 just south of I-459. The van was towed into the dealership on a Sunday afternoon. I talked with Paul Borge at 7:30am on Monday morning and he was confident they could have us back on the road that day. Not only were they able to replace the broken part, they also were able to take care of an overlooked maintenance item they brought to my attention that left unattended might have resulted in another roadside breakdown. We were on the road at 12:30pm Monday afternoon back on our way home. Paul and the entire service organization did an outstanding job getting us getting us back on track after our breakdown. Thanks to all!! More

Service Dept. Is horrible I have purchased two used trucks and one new Jeep since Dec., the sales side is fine. I had to deal with Service and it is my goal to warn the public I have purchased two used trucks and one new Jeep since Dec., the sales side is fine. I had to deal with Service and it is my goal to warn the public to stay away from this poor excuse for a business. They are not good, lie and really dont care about changing, experiences are too long to post but enter at your own risk Alan Weeks Bhm., AL More

excellent customer service They were very polite,mindful of time!!! Christie Taylor best saleslady ever,she works hard i would refer her to anyone!! Hendrick is the best ever!!w They were very polite,mindful of time!!! Christie Taylor best saleslady ever,she works hard i would refer her to anyone!! Hendrick is the best ever!!when everyone else gave up on me y'all where there for me!!! Thank y'all so much!! More

Excellent A man by the name of Mr. Paul Borge helped me with a problem I had with my Jeep Liberty 4dr Rwd Sport 2011. The back light on the passenger side was A man by the name of Mr. Paul Borge helped me with a problem I had with my Jeep Liberty 4dr Rwd Sport 2011. The back light on the passenger side was not coming on and there was a problem with the connection between the light and wiring. This was not the first time I had problems with this light. He was nice, respectful and very knowledgeable about my car and the service it needed. The problem was fix within 30 minutes and I was so happy I didn't have to miss work. More

Great Experience I had a great experience servicing my car at Hendrick Jeep. Having been to several dealerships for service, usually my expectation is that service fa I had a great experience servicing my car at Hendrick Jeep. Having been to several dealerships for service, usually my expectation is that service falls flat. As opposed to the usual, I have to say that Hendricks is great! The repairs were completed on time, and timelines were communicated to me. The employees were upfront about the work, and they even pushed through several recall notices that other dealers told me would take months! I would absolutely recommend Hendricks Jeep as a service provider, and I would definitely not go anywhere else. Paul was my contact, and he was exceptional! More