
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Great Sales Person We came in today to buy a Tahoe. Our salesman, Paul was very knowledgable. He was extremely friendly and made the shopping experience very enjoyable. We came in today to buy a Tahoe. Our salesman, Paul was very knowledgable. He was extremely friendly and made the shopping experience very enjoyable. He was great with my family and did not pressure us at all. Thank you Paul for the great service. More
Jeep Love I have always loved Jeeps ever since I was a kid, when I was old enough to start driving I had a 96' Cherokee that has been in the family prior and I I have always loved Jeeps ever since I was a kid, when I was old enough to start driving I had a 96' Cherokee that has been in the family prior and I was thrilled to own a piece of history. In 2010, I fell in love with a 2-door Red Rock Wrangler and loved every moment I had it. In 2014, I had the "bug bite" me for a Unlimited. My wife and I have been discussing it for a while and now our goal has finally been achieved! We will slowly start adding some things we have in mind for it. With my short story said, I can't think Chase Hamer enough for the hard work he has done to get us in our new Jeep! The service over-all was excellent! I was very impressed on how helpful and nice the Hendrick team was to us! The one thing that really made my wife and I feel great about making this decision was the communication through the process of looking around and to eventually making a deal! Communication is very important and makes an impact to create a lasting relationship in anything. Thank you Chase Hamer! Sincerely, Very Happy Jeeper! More
About Dealership I would like the thanks Hendrick Dealership for their friendliness that they offered doing my experience there. They were great in answering all of ou I would like the thanks Hendrick Dealership for their friendliness that they offered doing my experience there. They were great in answering all of our question. They made the process very easy. I would recommend Hendricks to all my family and friends. They were very professonal in everything they do. I was very happy with everything they did for us will we were there. Thanks again for everything. They worked with us and we lift their very happy and well pleased. More
Hendrick Collision Center- 5 star service The employees of Hendrick Collision Center are great! Mr. Ferguson clearly explained the repairs that needed to be made and the timeline.They did an e The employees of Hendrick Collision Center are great! Mr. Ferguson clearly explained the repairs that needed to be made and the timeline.They did an excellent job and I will share my positive experience with everyone I know should they need repairs in the future. More
100% SATISFACTION I usually look at the vehicle shopping experience in a similar light as a colonoscopy. I have purchased over 20 vehicles in my life and I can say with I usually look at the vehicle shopping experience in a similar light as a colonoscopy. I have purchased over 20 vehicles in my life and I can say without reservation that my experience in purchasing a 2014 Grand Cherokee for my daughter from Hendricks-Hoover, Alabama was by far my best. I initially contacted four different Jeep dealers in an effort to locate the desired vehicle and begin the negotiation process. I quickly realized that Cameron Mann and the rest of his coworkers were the team most interested in meeting my daughter's and my needs and expectations. I never felt pressured and frankly THE HENDRICKS TEAM seemed to always find a way to say "yes" to every request I made; from presenting the requested jeep to drive, delivering the requested options, offering a fair price on our trade-in, negotiating the final price and financing and doing so in a professional, courteous, no-pressure manner. Further more, Cameron made sure I met the rest of his team members, Boomer Browning, Tonya Tatum, and Steven Harris; each taking the same sincere interest as Cameron displayed. In summation, my wife, daughter, and I would have no reservations in recommending Cameron and the dealership to others. And considering them for my next purchase. More
Best Dodge Dealership Birmingham Area I purchased a new Dodge Challenger in April 2014 from this dealership. I received a great price for my trade and discount off my new purchase. They I purchased a new Dodge Challenger in April 2014 from this dealership. I received a great price for my trade and discount off my new purchase. They have a big selection with a second car lot of stored vehicles, not on their main lot. I received a warm greeting, was treated courteously and the entire staff was professional. I visited 10 car dealerships looking, and this was the best experience and one. I would recommend this company to a friend or associate. 5 Stars of 5. See Cameron Mann or Chris Cornelius, they helped me and very happy with my deal. More
STILL IN AWE!!! I am so AMAZED at the customer service /hospitality that my Salesman Cameron Mann showed. He was extremely knowledgeable and respectful of my need for I am so AMAZED at the customer service /hospitality that my Salesman Cameron Mann showed. He was extremely knowledgeable and respectful of my need for a larger vehicle!! I plan to be a repeat customer and it is my prayer he will remain an employee at Hendricks because he will remain my #1 Salesman!!! Thank you for an AWESOME buying experience Cameron & Hendricks Automotive !!! May you continue to be a blessing to many others to come. Sincerely, Angela Spann More
Great Experience This was my first new car purchase and I am very happy with how the process went. Both Robert and Jim where amazing through the whole process! This was my first new car purchase and I am very happy with how the process went. Both Robert and Jim where amazing through the whole process! More
Definition of poor This service dept could not be more mis-managed if there was a plan in place to do so. I can't even write the litany of issues only to waste time for This service dept could not be more mis-managed if there was a plan in place to do so. I can't even write the litany of issues only to waste time for you reading this. These guys are out of a book on How Not to Run Your Business. Any business. Poor service, pricing and workmanship coupled with a feeling of having to guard your wallet does not breed trust. I would Never buy a car through this dealer, even if it is the only Dealer in town. I hope for the sake of the caring employees that the management of this service center is retrained or replaced. Amazing this is still happeing all these years and failed dealerships ago. More
I felt like I was a bother trying to buy a new car, which I new the one I wanted. After 2 weeks and countless unreturned calls I decided I would never deal with them again. I new the one I wanted. After 2 weeks and countless unreturned calls I decided I would never deal with them again. More