
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Thanks Brad! Brad was awesome and very helpful, would recommend anyone to buy at Hendrick. Worked really well with my trade in and also got a great payment! I love Brad was awesome and very helpful, would recommend anyone to buy at Hendrick. Worked really well with my trade in and also got a great payment! I love my Jeep Patriot! More
Excellent Job Team Hendrick! We just traded in an Acura TSX for a 2014 Jeep Grand Cherokee and WE LOVE IT! The transaction was easy and the company was tremendously helpful and fl We just traded in an Acura TSX for a 2014 Jeep Grand Cherokee and WE LOVE IT! The transaction was easy and the company was tremendously helpful and flexible for us. We worked with Chandler Miller, Adam Lader, John Porter and Caleb Calvin and couldn't have been more pleased. I would strongly recommend anyone to purchase from Hendrick Chrysler Dodge Jeep and to work with any of the team that was so helpful for us. More
Hendricks The salesman was determined to get me the car I wanted with a reasonable monthly payment. He also made sure that I was comfortable while waiting for t The salesman was determined to get me the car I wanted with a reasonable monthly payment. He also made sure that I was comfortable while waiting for the process to be done. More
Thanks John! John was great!!! He listened to what I wanted and made it happen. A big Kudo's to John for making my deal a success!! John was great!!! He listened to what I wanted and made it happen. A big Kudo's to John for making my deal a success!! More
Jeep purchase Ms. Acker provided excellent customer care as she assisted us w/ the purchase of our Jeep GC. She went out her way to address all of our questions & Ms. Acker provided excellent customer care as she assisted us w/ the purchase of our Jeep GC. She went out her way to address all of our questions & concerns throughout the decision making process. She demonstrated patience and professionalism through the entire sale. She's a great asset to this dealership. More
worth the wait Very informative and does what it takes to close a deal... actually care and want to make sure that you can leave with the deal that you had in mind. Very informative and does what it takes to close a deal... actually care and want to make sure that you can leave with the deal that you had in mind. More
Frustrating Customer Service Brought my Jeep in through AAA. It was dropped there after close on Thursday, received a call on Friday morning saying they had the jeep and it would Brought my Jeep in through AAA. It was dropped there after close on Thursday, received a call on Friday morning saying they had the jeep and it would be a quick fix, but were backed up and might be three days before they could get it in shop. Heard nothing Friday, nothing Saturday, called to see if they were still on track to get it in on Monday and was told by the woman answering my phone that they didn't have my car. She finally tracked it down and told me they'd get it in the shop ASAP. The next day I called back to see if I'd hear anything, and the woman on the phone corrected me telling me my car had been dropped off Monday, instead of the previous Thursday. Clearly they never put it in the system and forgot about it. Called and left a voicemail for the service manager, never got a call back. Mistakes happen, would have been nice to get a phone call with information or have someone acknowledge that this hadn't happened how it should. Finally my car was ready Wednesday, As I was picking it up, the woman ringing me up made a joke about how expensive my repairs were. The only positive was that the issue was fixed, and fixed well so thank you to the mechanic who finally looked at the car. Overall, horrible service and I won't be back. More
Good Customer Service We sold a car to Hendrick today and received great service. The associate that helped us, Evelyn, was very friendly and easy to work with. Hendrick m We sold a car to Hendrick today and received great service. The associate that helped us, Evelyn, was very friendly and easy to work with. Hendrick made a great offer on a used car that beat out the offer from a few other dealerships without having to try to negotiate. More
Great experience . I'm so glad I used hendrick for another vehicle I will use them again in the future Great service great price Thanks . I'm so glad I used hendrick for another vehicle I will use them again in the future Great service great price Thanks More
Great Experience!!! George has awesome customer service, he didn't make any promises like some saleman will do. He asked what I had in mind for a car and he worked on ge George has awesome customer service, he didn't make any promises like some saleman will do. He asked what I had in mind for a car and he worked on getting it for me. More