
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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great customer service This was by far the best experience I have ever had from a dealership quality customer service and the they will do what ever it takes to get you in a This was by far the best experience I have ever had from a dealership quality customer service and the they will do what ever it takes to get you in a car that you want I will definitely be a return buyer More
Great experience My wife and I have thought of owning a "fun" vehicle ever since we married almost twenty three years ago. Well after being young "empty nesters " for My wife and I have thought of owning a "fun" vehicle ever since we married almost twenty three years ago. Well after being young "empty nesters " for four years we made the decision to buy a Jeep Wrangler. After several days of researching dealerships within a hundred miles of our home I contacted Hendrix Chrysler, jeep in Birmingham,Within an hour we were contacted by Brad. I explained we would be coming to Hendricks in two weeks on 5/24/14 to pick out and purchase a new wrangler unlimited. When we arrived We were immediately greeted by a salesman, I said we had spoken with Brad and he went to inform him of our arrival. Brad was tied up with another customer so the friendly ladies at the front desk called for an available sales rep, Within five minutes we were greeted by Randall Clark. Randall was very helpful and made sure we were totally satisfied with our experience at Hendricks. I would also like to thank Tonya, Randall's sales manager for being very proactive in our experience as well As a sales and marketing rep and one time car salesman I understand what true customer service is. Hendricks met those expectations and we drove home in our new wrangler unlimited. More
Sales Very good person and very helpful makes you feel very welcomed I will come back any time to buy a car and she! was the one that help me get in to my c Very good person and very helpful makes you feel very welcomed I will come back any time to buy a car and she! was the one that help me get in to my car thank you so much Hendrick More
Happy customer He was very knowledgable and quite friendly. He kept his word and made the price we wanted happen. I would recommend Adam at Hendricks to anyone. He was very knowledgable and quite friendly. He kept his word and made the price we wanted happen. I would recommend Adam at Hendricks to anyone. More
Great Sales Person We came in today to buy a Tahoe. Our salesman, Paul was very knowledgable. He was extremely friendly and made the shopping experience very enjoyable. We came in today to buy a Tahoe. Our salesman, Paul was very knowledgable. He was extremely friendly and made the shopping experience very enjoyable. He was great with my family and did not pressure us at all. Thank you Paul for the great service. More
Jeep Love I have always loved Jeeps ever since I was a kid, when I was old enough to start driving I had a 96' Cherokee that has been in the family prior and I I have always loved Jeeps ever since I was a kid, when I was old enough to start driving I had a 96' Cherokee that has been in the family prior and I was thrilled to own a piece of history. In 2010, I fell in love with a 2-door Red Rock Wrangler and loved every moment I had it. In 2014, I had the "bug bite" me for a Unlimited. My wife and I have been discussing it for a while and now our goal has finally been achieved! We will slowly start adding some things we have in mind for it. With my short story said, I can't think Chase Hamer enough for the hard work he has done to get us in our new Jeep! The service over-all was excellent! I was very impressed on how helpful and nice the Hendrick team was to us! The one thing that really made my wife and I feel great about making this decision was the communication through the process of looking around and to eventually making a deal! Communication is very important and makes an impact to create a lasting relationship in anything. Thank you Chase Hamer! Sincerely, Very Happy Jeeper! More
About Dealership I would like the thanks Hendrick Dealership for their friendliness that they offered doing my experience there. They were great in answering all of ou I would like the thanks Hendrick Dealership for their friendliness that they offered doing my experience there. They were great in answering all of our question. They made the process very easy. I would recommend Hendricks to all my family and friends. They were very professonal in everything they do. I was very happy with everything they did for us will we were there. Thanks again for everything. They worked with us and we lift their very happy and well pleased. More
Hendrick Collision Center- 5 star service The employees of Hendrick Collision Center are great! Mr. Ferguson clearly explained the repairs that needed to be made and the timeline.They did an e The employees of Hendrick Collision Center are great! Mr. Ferguson clearly explained the repairs that needed to be made and the timeline.They did an excellent job and I will share my positive experience with everyone I know should they need repairs in the future. More
100% SATISFACTION I usually look at the vehicle shopping experience in a similar light as a colonoscopy. I have purchased over 20 vehicles in my life and I can say with I usually look at the vehicle shopping experience in a similar light as a colonoscopy. I have purchased over 20 vehicles in my life and I can say without reservation that my experience in purchasing a 2014 Grand Cherokee for my daughter from Hendricks-Hoover, Alabama was by far my best. I initially contacted four different Jeep dealers in an effort to locate the desired vehicle and begin the negotiation process. I quickly realized that Cameron Mann and the rest of his coworkers were the team most interested in meeting my daughter's and my needs and expectations. I never felt pressured and frankly THE HENDRICKS TEAM seemed to always find a way to say "yes" to every request I made; from presenting the requested jeep to drive, delivering the requested options, offering a fair price on our trade-in, negotiating the final price and financing and doing so in a professional, courteous, no-pressure manner. Further more, Cameron made sure I met the rest of his team members, Boomer Browning, Tonya Tatum, and Steven Harris; each taking the same sincere interest as Cameron displayed. In summation, my wife, daughter, and I would have no reservations in recommending Cameron and the dealership to others. And considering them for my next purchase. More
Best Dodge Dealership Birmingham Area I purchased a new Dodge Challenger in April 2014 from this dealership. I received a great price for my trade and discount off my new purchase. They I purchased a new Dodge Challenger in April 2014 from this dealership. I received a great price for my trade and discount off my new purchase. They have a big selection with a second car lot of stored vehicles, not on their main lot. I received a warm greeting, was treated courteously and the entire staff was professional. I visited 10 car dealerships looking, and this was the best experience and one. I would recommend this company to a friend or associate. 5 Stars of 5. See Cameron Mann or Chris Cornelius, they helped me and very happy with my deal. More