Hendrick Chrysler Dodge Jeep RAM

Hendrick Collision Center- 5 star service The employees of Hendrick Collision Center are great! Mr. Ferguson clearly explained the repairs that needed to be made and the timeline.They did an e The employees of Hendrick Collision Center are great! Mr. Ferguson clearly explained the repairs that needed to be made and the timeline.They did an excellent job and I will share my positive experience with everyone I know should they need repairs in the future. More

100% SATISFACTION I usually look at the vehicle shopping experience in a similar light as a colonoscopy. I have purchased over 20 vehicles in my life and I can say with I usually look at the vehicle shopping experience in a similar light as a colonoscopy. I have purchased over 20 vehicles in my life and I can say without reservation that my experience in purchasing a 2014 Grand Cherokee for my daughter from Hendricks-Hoover, Alabama was by far my best. I initially contacted four different Jeep dealers in an effort to locate the desired vehicle and begin the negotiation process. I quickly realized that Cameron Mann and the rest of his coworkers were the team most interested in meeting my daughter's and my needs and expectations. I never felt pressured and frankly THE HENDRICKS TEAM seemed to always find a way to say "yes" to every request I made; from presenting the requested jeep to drive, delivering the requested options, offering a fair price on our trade-in, negotiating the final price and financing and doing so in a professional, courteous, no-pressure manner. Further more, Cameron made sure I met the rest of his team members, Boomer Browning, Tonya Tatum, and Steven Harris; each taking the same sincere interest as Cameron displayed. In summation, my wife, daughter, and I would have no reservations in recommending Cameron and the dealership to others. And considering them for my next purchase. More

Best Dodge Dealership Birmingham Area I purchased a new Dodge Challenger in April 2014 from this dealership. I received a great price for my trade and discount off my new purchase. They I purchased a new Dodge Challenger in April 2014 from this dealership. I received a great price for my trade and discount off my new purchase. They have a big selection with a second car lot of stored vehicles, not on their main lot. I received a warm greeting, was treated courteously and the entire staff was professional. I visited 10 car dealerships looking, and this was the best experience and one. I would recommend this company to a friend or associate. 5 Stars of 5. See Cameron Mann or Chris Cornelius, they helped me and very happy with my deal. More

STILL IN AWE!!! I am so AMAZED at the customer service /hospitality that my Salesman Cameron Mann showed. He was extremely knowledgeable and respectful of my need for I am so AMAZED at the customer service /hospitality that my Salesman Cameron Mann showed. He was extremely knowledgeable and respectful of my need for a larger vehicle!! I plan to be a repeat customer and it is my prayer he will remain an employee at Hendricks because he will remain my #1 Salesman!!! Thank you for an AWESOME buying experience Cameron & Hendricks Automotive !!! May you continue to be a blessing to many others to come. Sincerely, Angela Spann More

Great Experience This was my first new car purchase and I am very happy with how the process went. Both Robert and Jim where amazing through the whole process! This was my first new car purchase and I am very happy with how the process went. Both Robert and Jim where amazing through the whole process! More

Definition of poor This service dept could not be more mis-managed if there was a plan in place to do so. I can't even write the litany of issues only to waste time for This service dept could not be more mis-managed if there was a plan in place to do so. I can't even write the litany of issues only to waste time for you reading this. These guys are out of a book on How Not to Run Your Business. Any business. Poor service, pricing and workmanship coupled with a feeling of having to guard your wallet does not breed trust. I would Never buy a car through this dealer, even if it is the only Dealer in town. I hope for the sake of the caring employees that the management of this service center is retrained or replaced. Amazing this is still happeing all these years and failed dealerships ago. More

I felt like I was a bother trying to buy a new car, which I new the one I wanted. After 2 weeks and countless unreturned calls I decided I would never deal with them again. I new the one I wanted. After 2 weeks and countless unreturned calls I decided I would never deal with them again. More

My experience here was great, I went in expecting a long drawn out process. I was in and out within a 3 hour time frame with a new car. I drove for 2-1/2 hours to this dealership because of the positivity o drawn out process. I was in and out within a 3 hour time frame with a new car. I drove for 2-1/2 hours to this dealership because of the positivity of the employees on the phone. Thanks again for your dedicated employees; top of the line service. More

Donald & Antonio sold me a vehicle about six months ago. I had a few problems/questions, needed mobility papers signed, etc., and Donald did not hesitate to assist me when I just showed up at the deale ago. I had a few problems/questions, needed mobility papers signed, etc., and Donald did not hesitate to assist me when I just showed up at the dealership, very upset on one occasion. My Jeep did not have a CD player. Of course he told me this when I purchased the vehicle, but I forgot when a month or two later I wanted to play a CD and could not find the player. He went the extra mile and told me he would put my "oldies" on a MP3 player for me. He even knew what I wanted to hear, which surprised me because he is a much younger man, I'm 69. This time I called and requested both of them because I trusted them and they took excellent care of me before, doing, and after the sale. I was told they were no worked there. So I explained to the person on the phone I wanted to purchase a van. When I showed up for my appointment the next day, Donald was outside. I was very happy to see him and he knew me too. I felt relieved because I knew he was going to find what I wanted with all the features I needed. And he did! Not only did he locate the van with the features I needed, he explained the paperwork before I signed so I knew my terms. He went the extra mile in getting the lift off the back of the Jeep I was trading in so I would not have to come back later to pick up me new van. Before I left the lot, he demonstrated, "how to", on every feature, i.e. clock, radio, wipers, blinkers, seat adjustment and let down, etc. Everything! I left feeling like I "know" this van and did not have to learn about it or figure it out when I need to use a feature. Donald is MY salesman for life. Anytime I want to purchase a vehicle, I will be looking for Donald. He's a top notch salesman with very much integrity, honesty, trustworthiness and professionalism. I would not hestitate to recommend him to my family and friends More

Robert Hooks is hands down the best car salesman I have met. He is Professional great customer service skills. He keeps you informed during the process with finance manager. He is not pushy, he works for y met. He is Professional great customer service skills. He keeps you informed during the process with finance manager. He is not pushy, he works for you the customer, he goes above and beyond for you to ensure you are happy. Most important to me he didnt question/criticize blemishes on my credit report. He only assured me that I was leaving the lot with a new car today. Please ask for ROBERT HOOKS HE WORKS FOR YOU THE CUSTOMER! !!!!! More