
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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My 2020 dodge caravans had to have the engine replaced@ 70+ ooo miles!! Mike Fornhan took great care of my needs and walked me through each step! He rates a 10+ for calming my fears!! I thank God for send 70+ ooo miles!! Mike Fornhan took great care of my needs and walked me through each step! He rates a 10+ for calming my fears!! I thank God for sending angels before me like Mike and Jack! Jack was kind and caring! Thank you Hendrick Auto for these two great employees!! I highly recommend this business for all your auto care!! Thank you, Norma Gregory More
Super smooth and easy process with Josh! He stayed in contact with us for months to make sure he could get the inventory we were looking for! Thanks Josh for the 2023 Jeep! He stayed in contact with us for months to make sure he could get the inventory we were looking for! Thanks Josh for the 2023 Jeep! More
My husband and I went to Hendrick yesterday to drive a Gladiator just to see if I might want one in the future. Deandre greeted us and made our experience a great one. We ended up leaving the lot with a Gladiator just to see if I might want one in the future. Deandre greeted us and made our experience a great one. We ended up leaving the lot with a Gladiator much to our surprise and I'm not someone who makes a spur of the moment decision like that. He was wonderful to work with and the process with the sales manager and finance department went smoothly as well. If you're in the market for a vehicle I suggest you visit Hendrick. More
Josh was amazing! Found me exactly what I was looking for and treated me perfectly! He even brought the car to my house! That’s what I call customer service! Found me exactly what I was looking for and treated me perfectly! He even brought the car to my house! That’s what I call customer service! More
Spoke to my salesperson Desmond Gray) just day after my purchase; I told him my high beams not working. Tried 3 times to get them fixed. Purchased and extended warranty was told it covered everything but t purchase; I told him my high beams not working. Tried 3 times to get them fixed. Purchased and extended warranty was told it covered everything but tires. Cannot get my lights fixed. Spoke to the service manager (after waiting for 2-1/2 hours and being ignored) he assured me we would get to the bottom of this. Never received another call back. I am tired of trying to get my high beams repaired. I will get this fixed and send the bill back to Hendricks. Overworked and the facility overall leaves a lot to be desired. More