Hendrick Honda Bradenton

Good experience service writer was cordial and professional. Service writer was friendly professional at the same time.Told me how long the service would take and she was on point.A real class act. Service writer was friendly professional at the same time.Told me how long the service would take and she was on point.A real class act. More

Happy New Honda Owner Deciding it was time for a new car was 95% of the battle, the remaining 5% was choosing which Honda!! Working with Richard Steenstra and the staff at Deciding it was time for a new car was 95% of the battle, the remaining 5% was choosing which Honda!! Working with Richard Steenstra and the staff at Hendricks Honda made my purchase a simple and satisfying one., just like my husband's 18 months ago! More

Everyone was very helpful, polite and friendly I was there for a long time. Everyone was pleasant and made sure I didn’t need anything. I had a budget to work with and they did everything they coul I was there for a long time. Everyone was pleasant and made sure I didn’t need anything. I had a budget to work with and they did everything they could to help me More

honda Excellent customer service and sale man (Tony Bradford) was excellent. Price was excellent and Tony Bradford very hard to get a price to meet our budg Excellent customer service and sale man (Tony Bradford) was excellent. Price was excellent and Tony Bradford very hard to get a price to meet our budget. More

Great service Today I came to Hendricks Honda for a oil change to go on my trip uo north. Service was excellent. They checked all my fluids and tires to make sure Today I came to Hendricks Honda for a oil change to go on my trip uo north. Service was excellent. They checked all my fluids and tires to make sure I would be safe on my trip. More

Along wait. I did call at the last minute with a hurricane bearing down on the East coast, but I did have an appointment. Service Advisor, Tammy, on a scale of 1 I did call at the last minute with a hurricane bearing down on the East coast, but I did have an appointment. Service Advisor, Tammy, on a scale of 1 to 10 was and is a 20! Service was excellent, as usual, albeit a bit overly expensive. More

Great Advisor Cody (in service dept)! Wanted to give a shout out to Cody who has been super helpful at each and every one of my visits even though someone else scheduled me - thanks for al Wanted to give a shout out to Cody who has been super helpful at each and every one of my visits even though someone else scheduled me - thanks for all of your help! Best, Ethel More

Great environment and faster services I has been client for very long time and i still have the same feeling of satisfaction every time that i came, professional and at same time as a fami I has been client for very long time and i still have the same feeling of satisfaction every time that i came, professional and at same time as a family that is one of teh reason that i will comeback always. More

Things Went Smoothly I was set for replacement of a faulty part do to recall. I was taken in at scheduled time. Waited area was satisfactory. Work was done and my car was I was set for replacement of a faulty part do to recall. I was taken in at scheduled time. Waited area was satisfactory. Work was done and my car was checked out, and I was on my way. More

Extremely rude service people I called to schedule an appointment because the reminder system on my dashboard is malfunctioning. I also needed an oil change and tire rotation. Gary I called to schedule an appointment because the reminder system on my dashboard is malfunctioning. I also needed an oil change and tire rotation. Gary scheduled me for an “express” appointment, and did not make any note of the dashboard reminder malfunction. I brought my car in for the appointment and the service man was rude, did not listen, spoke to me like I was stupid. I am pretty sure he dismissed my explanation, didn’t listen to me when I explained repeatedly that I have been driving this car for seven years and am completely familiar with the purpose of the maintenance reminder and fuel level reminder system. I know what it does when it works properly, and as a result I know when it is malfunctioning. The more I tried to explain the more he argued and talked down to me. So I was not at all surprised that they were not able to find a problem - they we’re listening to me. The next day when I picked up the car, Rick was not at his podium so I walked to the larger desk on the other side of the garage. It was my first time at this dealership so I didn’t know where to go. The man at the desk did not acknowledge that I was there so after a minute or so I told him I was there to pick up my car. In a very rude manner, he informed me that he couldn’t help me. He then asked someone nearby to help me, and they did. I don’t know the name of the man who was able to look up my name in the computer and get my paperwork, but he was polite. More