Hendrick Honda Bradenton

Service to check dash light warnings. Too much upsale from tech. Too much personal information shared about himself (health & past work history). If it was a ploy to establish customer rap Too much upsale from tech. Too much personal information shared about himself (health & past work history). If it was a ploy to establish customer rapport, it failed on me. Ended up having front brakes replaced (as reported in April service), and a brake pedal position switch. Tech urged replacing tires, including 2 purchased from dealership 18 mos ago. Have had car (new) for 5 yrs. less than 38,000 miles total on car. Why are any tires necessary to be replaced for “normal” wear at such low mileage? Explained husband at home recovering from surgery, needed car to be checked. Not a happy experience. More

Great Experience for Service Brought in my used Honda Civic and was helped quickly. The staff was kind and helpful with questions I had regarding the service being done. Lenny was Brought in my used Honda Civic and was helped quickly. The staff was kind and helpful with questions I had regarding the service being done. Lenny was very personable and overall I received excellent customer service. More

Service Good but the wait time was a little long Lenny was good and kept me up on when the truck would be ready and he knows his job Good but the wait time was a little long Lenny was good and kept me up on when the truck would be ready and he knows his job More

Professional & efficient In for 15k mile check with my CR-V. Scheduled with Tammy Hines as I have been doing for years. She is THE BEST! I always say you can buy a Honda anywh In for 15k mile check with my CR-V. Scheduled with Tammy Hines as I have been doing for years. She is THE BEST! I always say you can buy a Honda anywhere but it is the quality of the service (both in sales and maintenance) that keeps us coming back to Hendrick Honda of Bradenton (my family is on sixth vehicle from them). Keep up the great work and we will keep coming back. More

Service department Tammy is always very pleasant to work with, if you have any questions she is willing to find the answer for you and as soon as your car is ready she l Tammy is always very pleasant to work with, if you have any questions she is willing to find the answer for you and as soon as your car is ready she let’s you know. More

Replaced led lights in 2016 Accord Coupe My experience would have Been perfect if the scheduler had checked the inventory when I first called on Monday (7/8). Instead I wasted a trip and had My experience would have Been perfect if the scheduler had checked the inventory when I first called on Monday (7/8). Instead I wasted a trip and had to come again on 7/11. My advisor ( Georgio Lanata) handled my appointment perfectly and kept me totally satisfied. More

Easy negotiation, car was delivered to me (2 hours away) I was very pleased with the whole buying experience. The negotiation was easy and done completely on the phone and email. I live 2 hours away from the I was very pleased with the whole buying experience. The negotiation was easy and done completely on the phone and email. I live 2 hours away from the dealership, but they delivered the car to me. More

Easy buying Good experience. Got what I wanted. No high pressure sales pitch. Left me alone when I asked. All of my questions answered. I will buy there aga Good experience. Got what I wanted. No high pressure sales pitch. Left me alone when I asked. All of my questions answered. I will buy there again. More

Easy effecient Kerry Morningstar was great. From the drive in to drive out the whole experience was great. I feel more confident with your repair service and communi Kerry Morningstar was great. From the drive in to drive out the whole experience was great. I feel more confident with your repair service and communication. More

Kicked to the curb I give a 3 star rating because my vehicle was placed in the lot after it was serviced. I asked where and told to exit and go to the right. I went out I give a 3 star rating because my vehicle was placed in the lot after it was serviced. I asked where and told to exit and go to the right. I went out and could not find my car. I finally fiund it parked to the left in that lot. I noticed that my car didn't receive the complementary car wash. I was disappointed and concluded it was because I didn't approve all of the recommended services. I didn't have the funds to do it that day. More