Hendrick Honda Easley

Made buying a new car less stressful. I had used Hendricks Honda Easley Service dept for my previous car which was a Honda Fit and felt comfortable with their service . I had met Jeremy Ma I had used Hendricks Honda Easley Service dept for my previous car which was a Honda Fit and felt comfortable with their service . I had met Jeremy Mann previously when I was walking around the car lot looking at the new cars while my car was being serviced. He was very informative, not pushy, and low pressure. So when I decided to purchase a new Honda CRV I set up an appt with Jeremy. Jeremy did not disappoint. He gave me as much time as I needed and again was not pushy or high pressure. I received wonderful service and I believe a good price comparing it to some other dealerships. Everyone involved with my car purchase was pleasant and accomandating. More

Mr. Rodney Shirley was very professional , and informative MR. SHIRLEY TREATED ME LIKE I WAS FAMILY AND WANTED ME TO BE SURE MY CAR WAS SAFE AS THOUGH HIS FAMILY WOULD BE RIDING IN MY CAR . MR. SHIRLEY TREATED ME LIKE I WAS FAMILY AND WANTED ME TO BE SURE MY CAR WAS SAFE AS THOUGH HIS FAMILY WOULD BE RIDING IN MY CAR . More

My Ridgeline is a blast! I love my Ridgeline I got from Roland. He calls me every other month to check on me to make sure everything is still running well! I love my Ridgeline I got from Roland. He calls me every other month to check on me to make sure everything is still running well! More

Great deal We had recieved a best price from Brooks Honda in Greer on a Ridgeline RTL-E AWD. Hendrick beat the deal by a mile with little haggling. It was well We had recieved a best price from Brooks Honda in Greer on a Ridgeline RTL-E AWD. Hendrick beat the deal by a mile with little haggling. It was well worth the drive to Easely. We recommend this dealer for those looking for the best deal. More

Excellent Place to Purchase a Vehicle I was greeted with exceptional customer service and was not left confused at any point. Very engaging and and friendly (my salesman was Chris Brown)! I was greeted with exceptional customer service and was not left confused at any point. Very engaging and and friendly (my salesman was Chris Brown)! More

Great job!!! I had a wonderful experience getting my vehicle serviced. Mr. Rodney Shirley made my day. He was polite and helpful. He did exactly what I needed and I had a wonderful experience getting my vehicle serviced. Mr. Rodney Shirley made my day. He was polite and helpful. He did exactly what I needed and talking with him was such a pleasure. More

The Service Department Ripped Me Off I am extremely disappointed in the service I received at Rick Hendrick Honda in Easley. I brought my 2012 Kia Forte (previously purchased at Rick I am extremely disappointed in the service I received at Rick Hendrick Honda in Easley. I brought my 2012 Kia Forte (previously purchased at Rick Hendrick Honda in Easley) in to the Service Department in response to a noise it was making. I waited for a diagnosis, and when Amanda McDaniel presented me with one, along with the costs, I promptly paid for the parts (in excess of $600) with the agreement that the balance for the labor would be paid when I picked up my repaired vehicle. A few days later, I was informed by Ms. McDaniel that the problem was fixed but that now the car was making a "screaming" noise and the compressor was "broke." The price of the bill instantly doubled. In my ignorance of automobiles I was transferred over to sales, since I couldn't afford to pay another $700+ in repairs. It was not explained to me that my car could run without the air compressor. The options for trade-in were not feasible. I didn't like the car offered, and my payment would go up from $225 to about $354. That's not affordable for me. So when I learned that I could still drive the car with no air compressor, taking responsibility for any further risks to the vehicle upon myself, I decided to pay the balance for the labor and pick up my car. When I picked up my car, it was making THE EXACT SAME NOISE it was making when I dropped it off. Needless to say, I am very angry about this situation. I payed a good hunk of my limited cash to get that noise fixed and here it is still making the same noise. Ms. McDaniel was very friendly and seemed concerned with my vehicle's issues. However, she consistently voiced her lack of expertise in how cars work. I feel as though I was misled, taken advantage of, and ripped off. I brought my car in because it was making a noise. $700 later and it still makes the same noise. More

Outstanding customer service Jimmy Hardy was our salesman. He was friendly, helpful and informative, He did all he could to see that we were happy with our selection. But I was no Jimmy Hardy was our salesman. He was friendly, helpful and informative, He did all he could to see that we were happy with our selection. But I was not happy with the first car we selected on Saturday, because I felt that we had traded down. We returned on Tuesday to get help with voice recognition on the phone. However, we looked at other cars that had features more in line with what we had in our Camry. We selected another car and Jimmy and other employees did all they could to help us trade again . They all (not sure of the other employees’ names) worked to see that we were satisfied. As a result, I am now happy with our purchase. I feel that customer service is excellent at Hendrick Honda. Everyone we worked with was helpful and professional. More