Hendrick Honda Easley

First time buyer from Hendrick, but I will probably be a buyer for life after this. The service was quick, painless, and extremely friendly. Got a good deal on a Honda with the most friendly service. Ern buyer for life after this. The service was quick, painless, and extremely friendly. Got a good deal on a Honda with the most friendly service. Ernie, Marlene (Goubert), and Jennifer (Crosby) were all amazingly easy to work with - a true pleasure to work with. Marlene was awesome. She was extremely knowledgeable, and if she didn't know the answer, she knew how to get it - fast. I never felt like I had to really wait. Once the negotiating was over with, which was painless by the way, I was immediately take over to Jennifer Crosby, who was my financial consultant. She was swift, organized, and extremely knowledgeable about all my options. She's extremely personable which makes it easier to work through the paperwork without even realizing it. Once this was over with, I had to clean out my trade in and Marlene helped me do that as well. The service I received was from top to bottom a 10 out of 10. No complaints, and they earned and deserve a great review. Thanks to all three of you for the great service. See you again at my first checkup. More

We were shopping for a pre-owned first car for our teenage daughter. We had several less-than-pleasant encounters with other dealerships until we got to Hendrick Honda. Very first thing we noticed w teenage daughter. We had several less-than-pleasant encounters with other dealerships until we got to Hendrick Honda. Very first thing we noticed was that the sales staff were all neatly and similarly dressed. We were greeted immediately, and treated with warmth and respect, There were a few cars available that met our requirements in our price range. We narrowed it down to and test-drove two vehicles We purchased an '04 Honda Accord EX on a Saturday, toward the very end of the business day. We chose to take delivery later that week so we could get the vehicle insured (our insurance agent is not available on weekends.) There had been a moderately-sized black scratch/scuff mark on the rear left bumper, which was gone when we came back to take delivery of the vehicle - they did an amazing job. We could not even tell where the mark had been. Marlene had all the necessary paperwork prepared so that when we came to pick the car up we did not have to wait during that process. Further, she took the time to show our daughter all the fun and extra features that this car has, and how to use them. Marlene Goubert was polite, knowledgeable, professional, and fun to do business with! Our daughter loves her car, and we will recommend Marlene and Hendrick Honda to anyone we know who is looking for a car! More

THIS IS OUR SECOND HONDA ACCORD WE HAVE PURCHASED FROM HENDRICK IN EASLEY AND OUR SECOND FROM BARB C. BOTH EXPERIENCES HAVE BEEN A+. THE ENTIRE PROCESS WAS A PLEASING, PROBLEM FREE SALE. THE 2013 COUPE I HENDRICK IN EASLEY AND OUR SECOND FROM BARB C. BOTH EXPERIENCES HAVE BEEN A+. THE ENTIRE PROCESS WAS A PLEASING, PROBLEM FREE SALE. THE 2013 COUPE IS A COMPUTER ON WHEELS,BUT BARB MADE SURE WE KNEW THE CAR IN AND OUT. DRIVING IT IS A PURE DELIGHT. THE ONE DRAW BACK WAS OUR DISAPPOINTMENT WITH THE INTERIOR ILLUMINATION'S LACK OF LIGHT IN THE LEG WELL. WE TOLD BARB WE WERE NOT PLEASED AND THAT IT WAS NOT WORTH THE $$ TO INSTALL SUCH AN ADDED ITEM. SHE ALONG WITH THE MGR.OFFERED TO GIVE US FLOOR MATS AS COMPENSATION FOR OUR DISAPPOINTMENT. THAT WAS MORE THAN FAIR,SINCE WE ASK FOR NOTHING TO BEGIN WITH AND BARB MADE THE OFFER VIA PHONE. I WOULD RECOMMEND THIS DEALERSHIP FOR THE FRIENDLINESS OF THE ENTIRE STAFF AND SERVICE DEPT,AND FOR DOING THINGS RIGHT TO MAKE THE CUSTOMER FEEL COMFORTABLE AND HAPPY WITH THE SALE.THANK YOU BARB AND HENDRICKS HONDA!! More

My family and I were on summer vacation in Sky Valley, Georgia. Driving in the Mts., I was experiencing a severe shimmey while braking in our Honda Odyssey. Needing to get it checked out, I called Hendri Georgia. Driving in the Mts., I was experiencing a severe shimmey while braking in our Honda Odyssey. Needing to get it checked out, I called Hendrick Honda in Easley, S.C. We had heard great things from family and friends about this dealership and since we bought our van from the Hendrick dealership in Bradenton, Fl., it was very convienent. Called and set-up an appointment and asked if a shuttle was availble, which it was. Arrived at dealership, a little late, met by Rodney, explained the problem and a shuttle was immediately pulled around for us. Jacob (hopefully spelling his name right) was the young driver. What a pleasure, and seemad wise beyond his years. Very bright future he has. Took us to Greenville to check out movie times and options for lunch. Dropped us at a resturant close enough for us to walk back to movie theatre. Lunch, movie, family and a call for the return shuttle ride. A prompt pick-up by a differnt driver and I apologize, I don't remember his name, but an older gentleman, just as pleasant as Jacob, took us back to the dealership. Rodney had the work done, no charge, problem solved and back to Sky Valley, safely, we drove. I had 3 weeks vacation and can honestly say it was one of the most pleasant days I had. Thank you guys and Hendrick Honda! DeLoy Dahlman Bradenton, Florida More

Mark and Mark were great to work with! Would recommend to friends and anyone interested in purchasing a vehicle! We were there for a long time but it was a Saturday. They have a very straight forward approa friends and anyone interested in purchasing a vehicle! We were there for a long time but it was a Saturday. They have a very straight forward approach that I had much rather deal with than the pushy sales person attitude! More

I AM 80 AND MY WIFE IS 77 .WE HAVE HAD A LOT CARS I AM 80 AND MY WIFE IS 77 .WE HAVE HAD A LOT CARS SERVICED IN DIFERENT REPAIR SHOP ALL OVER THE U S A. THIS WAS OUR FIRST VIST TO HONDA-EASLEY. I AM 80 AND MY WIFE IS 77 .WE HAVE HAD A LOT CARS SERVICED IN DIFERENT REPAIR SHOP ALL OVER THE U S A. THIS WAS OUR FIRST VIST TO HONDA-EASLEY. OUR 03 HONDA CIVIC HAD THE AIR BAG WARNING LIGHT ON.WE WERE MET BY RODNEY SHIRLEY SERVICE RAN COMPUTER CHECKS IT GAVE FALSE READING CHRIS GAGON SERVCE MANGER TOOK CHARGE,WITH HIS CREW WAS ABLE TO FIX THE PROBLEM CHRIS TREATED MY WIFE AND I AS HE WOULD HIS OWN PARENTS.HONDE-EASLY IS LUCKY TO HAVE THIS MAN BARB CHAMNESS SPOKE WITH MY WIFE,BARB WAS VERY HELPFULL IN SOLVING OUR PROBLEM ALL WE MET WERE VERY HELPFULL WE CAN NOT SAY THANK YOU ENOUGHT. NEVER HAVE WE HAD BETTER SERVICE WE RECOMMEND THIS DEALERSHIP TO EVERY ONE SAM AND JOYCE BETTS More

Great Service. Great to deal with. Trustworthy on their service assesments. Quality of work is fantastic. Always treated as you were their main customer and they are willing to go the extra mile for your s service assesments. Quality of work is fantastic. Always treated as you were their main customer and they are willing to go the extra mile for your satisfaction. I have been dealing with this dealership since 1995 when I bought my first Honda and since then I have purchased and or leased 11 vehicles and every one has been serviced only by this dealership. I also have recommended my family and friends who have purchased at lease another half dozen or so vehicles. More

Billy and I agreed on a price for a 2012 honda crv on Saturday. I didnt hear back from him until Monday & he said he would start looking for my vehicle. By Thursday I still hadn't heard anything. I calle Saturday. I didnt hear back from him until Monday & he said he would start looking for my vehicle. By Thursday I still hadn't heard anything. I called several times with no response. In the mean time another dealer sold me a CRV. Very unprofessional way of doing business. More

I was Midettes first sell at the dealership and proud of it! A great young lady who made my day with a great car and trade-in experience! She quickly responded to my arrival, was very professional, knowle it! A great young lady who made my day with a great car and trade-in experience! She quickly responded to my arrival, was very professional, knowledgeble and gave me the best experience I have ever had at a dealership.....I would recommedn this dealership over any to everyone, don't waste time at the others, these people have it going on, from the welcome through the finance and completion of the deal. Hendrick did not get this large by doing things wrong.....they have a great system in place and I for one appreciated the honesty, professionalism and service by all the staff I encountered. Hats off to Midette though....just a wonderful hard working young woman! More

Wow....after 3 months and 6 dealerships later, I found my perfect car, at the perfect price with perfect customer service. I knew it was out there, I just had to keep looking for it. Cant believe I found it perfect car, at the perfect price with perfect customer service. I knew it was out there, I just had to keep looking for it. Cant believe I found it in the small town of Easley, only 20 minutes from home! I have looked in NC, GA and TN! From the second I made the internet request, Mark Steinmetz provided the BEST costumer service I could ask for. Polite, professional and caring. Far more concerned about my needs than making another "deal". He even called me on his day off to give me the status of the car! Charlie Harris was efficient and reasonable with striking the right balance of fairness for both the dealership and myself. Mark McKee took extra time in explaining the warranty and financing. All in all, there are no complaints. NONE. I was treated with respect. As a woman I find that I am talked down to when I am trying to buy a car or strike a "deal". Not at Hendrick Honda! I will be back for my service and to buy other cars. I will totally recommend them! Thanks guys!!! More