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Hendrick Honda Pompano Beach

Pompano Beach, FL

4.8
1,030 Reviews

5381 N Federal Hwy

Pompano Beach, FL

33064

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1,030 Reviews of Hendrick Honda Pompano Beach

July 25, 2016

Dylan Jacobson- Service Advisor is the BEST! I was pleasantly surprised to find such a professional, knowledgeable, and sincerely nice service advisor. A+++++++++++++++++++++ Dylan is a grea More

by Kveta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Jacobson
Jul 26, 2016 -

Hendrick Honda Pompano Beach responded

First, we'd like to thank your for writing a review for our dealership. We're Pleased to hear such great feedback! We look forward to seeing you for your future car services.

July 23, 2016

Waste of time. I bought my last 2014 Honda from Hendricks and had a great experience. This time it wasn't as good. I used the American Express Auto Program, had been More

by rmwebb1
Recommend Dealer
No
Employees Worked With
Dave Reeve
Jul 23, 2016 -

rmwebb1 responded

Here is Hendricks Honda "private response" to me. They answered .... We agreed to a price, then you continued to negotiate for another $500.00. That is the fact of the matter. We did not agree to your 2nd attempt to buy the car for $500.00 less than our mutually agreed figure. That is why you seem to believe the price went up $500.00. We have not increased our offer to you at any point. As for your request for an additional $100.00 discount, we feel that based on supply/demand of the vehicle you are interested in, our offer to you is more than fair. Actually, most other dealers charge a dealer fee several $100.00 more than ours. Just so everyone can see what liars they are, I don't have a problem stating what price we agreed on. $20478.00 price of the car (The AMEX price is 20578.00, but they wanted to match Auto Nation) 1534.00 (6% sales tax) ------------- $21706.68 799.99 Dealer Fee 8.50 FL Battery Fee ------------- $22415.17 (without title & registration) I was only asking for Hendricks to bring their dealer fee down to $699.99 to match Auto Nation's Dealer Fee. Dave Reeve said they would "pass." The price they want for the car now is $22900.00. Do the math ... that's +$500 !!!!!!

Aug 09, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for bringing your concerns to our attention. I have reviewed the details of your correspondence with us. We did agree to a price with you on a vehicle with limited availability that we had coming in. We did ask for a deposit so that we could confirm pricing prior to the arrival of the vehicle. Unfortunately you declined and decided to wait for the vehicle to arrive. We contacted you when the car arrived and you wanted to renegotiate our agreed upon price. Respectfully we declined your new offer. Perhaps we can assist you in the future.

July 12, 2016

Just Purchased my 1st "New" car! After walking out of three dealerships, I went into Hendricks Honda exhausted and just looking for what I wanted. I didn't want to haggle over price More

by SaraC410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the woman's name was Chris who called me wh. I filled out the online form., Kamal Mohammed, Miguel Sarria
Jul 14, 2016 -

Hendrick Honda Pompano Beach responded

Awesome! We are extremely pleased to hear about your experience with Kamal. He has been apart of the Hendrick family for some time now. So, Thanks again, and welcome to the family!

July 08, 2016

Erica Harper outstanding service I have been servicing my vehicle since 2012 and wanted to point out that Erica goes above and beyond to provide outstanding service. Shes is dedicated More

by Exellent Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Harper
Jul 11, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for taking the time to write a review about our service department. We do understand the difficulty finding outstanding service.

July 08, 2016

Excellent staff service. We left very satisfied and happy with the good attention from all the staff; especially very happy to help me get the financing that best suits my poc More

by Mario8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Alimoradi, Clint Briggs, Dave Reeve, Bill Chughtai
Jul 11, 2016 -

Hendrick Honda Pompano Beach responded

Thanks for sharing your thought. We greatly appreciate you feedback!

July 07, 2016

Buying a new Honda Pilot My sales person Troy and my financial manager Ned were very clear and professional throughout the buying experience. I would recommend Hendrick Honda More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ned Brown, Troy Alley
Jul 11, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for the recommendation! We are happy to hear that you had a pleasurable experience here with us.

July 02, 2016

The best ever My sales person Faizan and my financial manager Arshad were the best I would recommend Hendrick Honda to anyone looking to purchase a Honda More

by Adele:)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arshad Haq, Faizan Waheed
Jul 05, 2016 -

Hendrick Honda Pompano Beach responded

We're pleased to have met your expectations and look forward to seeing you again for your next car!

June 28, 2016

MODERN STEEL Here we were back again for another day of great service. My wife and I returned for our 2nd Hendrick Honda car...a Modern Steel CRV and it was just l More

by MARCBR77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Alley, Miguel Sarria
Jul 01, 2016 -

Hendrick Honda Pompano Beach responded

Thank you so much for taking the time to write a review. We look forward to seeing you again for your next vehicle.

June 27, 2016

Absolutely great experience that left us extremely satisfie I bought a new car (Honda Civic) from Hendrick Honda Pompano Beach dealership with big satisfaction and left the premises with an excellent impression More

by David_P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Reeve, Kamal Mohammed
Jul 01, 2016 -

Hendrick Honda Pompano Beach responded

We agree that Kamal, Dave, and Ned are a great team. We're happy that they were able to meet your satisfaction.

June 26, 2016

I felt very at ease Jack Williams was very helpful. It was easy going into my new car I wouldn't go anywhere else .it was a very pleasant experience. And Miguel sarria i More

by Febbee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Williams, Miguel Sarria
Jul 01, 2016 -

Hendrick Honda Pompano Beach responded

Excellence is out goal and we are ecstatic to hear that Jack and Miguel were able to deliver just that.

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