Hendrick Honda Pompano Beach

I went to this dealership to trade in my wifes '08 Town & Country to lease a '13 Odyssey. My car was in very good condition and based on miles Kelly Blue Book had a trade in value of just over 10k. I Town & Country to lease a '13 Odyssey. My car was in very good condition and based on miles Kelly Blue Book had a trade in value of just over 10k. I told my sales rep I was upside down on the vehicle but wouldn't mind rolling over the difference on my lease as long as I got the Blue Book value and the payment worked out. His manager looked at my car, which I explained I did not have an opportunity to get cleaned as I was asked to come in that day after inquiring online the night before. After being assured that would not make a difference the manger had the nerves to tell me my car was valued under 8k b/c it was in fair condition, the worst condition a car could be valued at. When I explained displeasure w/ this as my car had no engine problems, dents, scratches, or tears on the inside he told me it was the miles that put my car in fare condition and the stains on the inside would not come out. FYI miles don't affect the KBB condition valuation of the car and 3 days latter every stain on the inside was gone after paying $50 to get the car detailed. That weekend Arrigo Dodge, Chrysler, and Jeep gave me 13k for my trade. For what its worth my salesman Anthony Beckner was the only person that pretended to give a xxxx. Save yourself the hassle and avoid this dealership. I truly believe the managers cant be bothered w/ the paperwork that comes with selling a vehicle. More

I bought my first new car CRV. My experience was exceptional. Im very Happy! I highly recommend CARLOS P. BRASIL and Honda. He has high level of patience, knowledge, very professional and friendly exceptional. Im very Happy! I highly recommend CARLOS P. BRASIL and Honda. He has high level of patience, knowledge, very professional and friendly. Thank you so much Carlos. More

My first time leasing a car I thought it would be expensive and stressful. Got a great deal on my 2013 Civic they even picked up the exact color combo from Fort Meyers!!!! expensive and stressful. Got a great deal on my 2013 Civic they even picked up the exact color combo from Fort Meyers!!!! More

I had a wonderful experience with the internet salesperson, Dave Reeves and the dealership salesperson, Jack williams. They worked together to assist me in leasing my new Honda CRV. My Honda Ins salesperson, Dave Reeves and the dealership salesperson, Jack williams. They worked together to assist me in leasing my new Honda CRV. My Honda Insight lease was over and they were most helpful. I leased my Insight at Hendrick also. Ned Brown, the Finance Manager was a delight to work with as well. I highly recommend this car dealership. More

Excellent experience, will recommend to others!!! My salesman Anthony Beckner was a true professional. Very easy transaction. Great price and friendly staff. Went through the vehicle with great detail. salesman Anthony Beckner was a true professional. Very easy transaction. Great price and friendly staff. Went through the vehicle with great detail. Will be a repeat customer. More

I had a very nice courteous, and professional salesperson named Carlos Brasil. He was very knowledgeable of the autos & programs that was offered. I test rode two vehicles a Honda Accord and a CR-V. Before I named Carlos Brasil. He was very knowledgeable of the autos & programs that was offered. I test rode two vehicles a Honda Accord and a CR-V. Before I took the test drive he explained the cars interior equipment. Then after I chose the Accord while I was completing the paperwork he had the car washed & waxed. Before I drove off the lot Carlos sat in the car with me and explained in detail all the bells & whistles of the Accord. He even set up my Bluetooth for me. He was indeed the best auto salesperson that I have dealt with. Everyone at the dealership was polite and courteous. More

Very good with people. Honest and answers any question i had on the car and contract. Well recommended and fave me the deal possible. Makes offers best for the customer had on the car and contract. Well recommended and fave me the deal possible. Makes offers best for the customer More

Visited Hendrick Honda for the first time and was actually very satisfied with my lease! I was assisted by Salesperson Anthony Beckner who did an incredible job and was very patient with me throughou actually very satisfied with my lease! I was assisted by Salesperson Anthony Beckner who did an incredible job and was very patient with me throughout this deal. It's my first car and i must say I'm very pleased with my decision. Excellent follow up calls and service from everyone at Hendricks! I look forward to my return and strongly recommend this dealership! More

I wanted to buy a car so I went at Hendricks Honda a I was aprochet bu sales person and Hi convincet me to buy a Honda accord . Hi was very nice and very professional. I am very happy with my Honda . was aprochet bu sales person and Hi convincet me to buy a Honda accord . Hi was very nice and very professional. I am very happy with my Honda . More

Salesman presented total cost for purchase of a 2013 Honda LX, 4 door. I proceeded to tell the salesman that the car would not be financed but paid in full. I also explain to the salesman that the pric Honda LX, 4 door. I proceeded to tell the salesman that the car would not be financed but paid in full. I also explain to the salesman that the price was $2000 over budget and asked if the dealership would accept my offer. At this point the salesman stated that he would ask his manager. On returning the salesman said that his manager wanted me to write on the quote document , " I agree to purchase this car for $19,000". I asked why was it necessary for me to do this and the salesmen said, " to make sure your committed to buying the car". I then told the salesman this was silly and if they agreed to my offer I would write a personal check for the car today. I refused to write the statement. The salesman return to his sales manager who would not agree to the sale unless I wrote the requested statement on the quote document. I have purchased 4 automobiles from this dealership previously and never any problems. I must say that I felt insulted and likely to not return. More