Hendrick Honda Pompano Beach

This is the second vehicle that i leased from this dealership this year for my family. This was the best car buying experience i have ever had from start to finish. They had great customer care, did dealership this year for my family. This was the best car buying experience i have ever had from start to finish. They had great customer care, did everything in a timely manner and offered better prices than their competitors. More

Initially, we had a very bad experience with a man named Alfred. He was very rude and nasty and we are surprised that you would have someone like this representing your dealership. It all started when we to Alfred. He was very rude and nasty and we are surprised that you would have someone like this representing your dealership. It all started when we told our salesman (Al Bruno) we had to leave due to our infant son getting very "cranky". He went in to let his manager know the customers couldn't wait any longer for a trade appraisal. Alfred walked out and said "whats up with you people, I thought you were here to buy a car?". When I responded that we had been waiting two hours to get a trade value on our van and that we didn't think it should take so long, he responded "yeah, maybe in your world in shouldn't take so long". After a few more abusive comments from Alfred, my wife and I decided it was time to leave. Our salesman Al Bruno called my cell a few minuted later to apologize for his managers behavior and asked if we would come back. I told him that after being treated like that we didn't think so. Al called me again a couple days later and again, asked what he could do to earn our business. Due to Al Bruno being such a gentleman and going out of his way to help with the entire process in general, we did come back and buy a new Odyssey. And although I would reccomend Al Bruno for the great job he did, I would be very apprehensive in reccomending your dealership knowing this Alfred is still working there. More

Max was great,we went in to look around while my car was being serviced and I walked out with a new car. The service definitely met my expectations,everyone had a warm smile and had good conversation withou being serviced and I walked out with a new car. The service definitely met my expectations,everyone had a warm smile and had good conversation without seeming as though it were forced. I received a very fair deal on my car,and I would for sure recommend this dealership to a family member or friend.Thank you Max and Arthur for everything!You guys made shopping for a car very easy. More

My husband leased a Fit from Max last year and the experience was so positive that when my lease expired on my Nissan Murano, I emailed Max about a CRV. For over a week, he was super responsive throug experience was so positive that when my lease expired on my Nissan Murano, I emailed Max about a CRV. For over a week, he was super responsive through an email correspondence, which I really appreciated because most dealers will not quote prices via email. When I did make it into the dealer to drive the car, he was knowledgeable and proactive without being too aggressive. Between Max and the Manager (who's name I missed) I got a fantastic deal on a CRV - complete with navigation system, which was a great bonus. I will definitely recommend them to my friends and family - this was the best car buying experience I have ever had! More

I had a tricky deal involving a lease-trade and a particular need with the new vehicle. Al Bruno and the team at Pompano Honda provided superb service and a superior sales experience. The best part particular need with the new vehicle. Al Bruno and the team at Pompano Honda provided superb service and a superior sales experience. The best part of the experience was that I never felt pressured, but Al stayed in touch with me and gave me information when I needed it. This is the fourth vehicle I purchased at Pompano Honda, and I will come back again I'm sure. -Jim Stannard, Coconut Creek More

I am a senior citizen and have been purchasing cars for many years, I also was the General Manager of a chain of Goodyear Service Stores so I know the automotive industry pretty well. In all my years of p many years, I also was the General Manager of a chain of Goodyear Service Stores so I know the automotive industry pretty well. In all my years of purchasing or leasing cars I have never had an easier or more pleasant experience in the acquisition of a new car. I would recommend Joe and the other individuals that assisted without any hesitation whatsoever More

Went in to buy a used car but couldn't come close enough on price. Two phone calls later, we agreed to price and a to close the transaction on Saturday, May 29. Spoke to the salesman on Thursday, May 27 to on price. Two phone calls later, we agreed to price and a to close the transaction on Saturday, May 29. Spoke to the salesman on Thursday, May 27 to confirm price and time to meet. Called on Saturday on the way to the dealer to confirm price. Got there and began paper work. Salesman showed me the final price on the sales paper and began getting insurance, drivers license, etc. Salesman said he had to take the car to the car wash prior to delivery. Five minutes later the slimey sales manager walks in with a repair bill from his shop for $1500 for repairs to the car. He stated that he couldn't sell the car to me at the agreed to price and I would have to come up with an additional $1500. Sleazy. Honda. More

We were passed off from one salesperson to the next, trting to reach agreement on Accord. Took our keys (for the trade-in) and had a hard time getting them back after failinmg to reach a deal. The sales trting to reach agreement on Accord. Took our keys (for the trade-in) and had a hard time getting them back after failinmg to reach a deal. The sales manager was not friendly at all and walked around with a scowl on his face. My family has purchased several Honda's over the years, but would not buy from this dealer. Braman Lake Worth much better, more professional and honest, and has a large, efficiant service dept. I live in Deerfield, but don't mind driving 30 extra miles for integrity. More

there was no politeness and i felt real pushed. i didn't even pick a car and was pushed to talk to business people by a rough salesman. i got a new nissan instead and was treated right. i felt like i was be even pick a car and was pushed to talk to business people by a rough salesman. i got a new nissan instead and was treated right. i felt like i was being thought of as dumb and when i said i wanted to bring husband back was asked if I could not make decisions for my family. what an insult. More