Hendrick Honda Woodbridge

Anthony Watkins was excellent for the purchase of my new CRV Anthony Watkins was my salesman for my new vehicle at Hendrick Honda-Woodbridge and worked with me to secure a good deal. I even came back a few days Anthony Watkins was my salesman for my new vehicle at Hendrick Honda-Woodbridge and worked with me to secure a good deal. I even came back a few days after the sale and Anthony took time out of his busy day to make sure I was comfortable with all the new gadgets for the car. He is very polite and well-spoken and know I can count on him in the future. All the others I dealt with during the month prior to buying were wonderful and attentive as well. More

Bradley was a great help ! Bradley Elkins helped me get an issue with brakes pushed thru under warranty (as it should have been) and was extremely helpful. I will request him e Bradley Elkins helped me get an issue with brakes pushed thru under warranty (as it should have been) and was extremely helpful. I will request him every time I go to Hendrick for service from now on. Thanks million ! More

customer service suck I drop my car at 6:50am with appointment, for a recall. You would think your car would be ready by 10 or 11 am did not happen after they call to say I drop my car at 6:50am with appointment, for a recall. You would think your car would be ready by 10 or 11 am did not happen after they call to say the car needed something else to be fix Time 10am. I said no to their offer. hours past no call. I called at 4:15pm customer service said the car would be ready by 5:pm. Car was not ready, I wanted to talk to the service manager, he did not talk to me for almost 45 minutes avoided me for this time; until I went to talk to the big boss. I have no doubt in my mind they did not fix the car because I did not wanted them to fix the other part. worst service ever don't bring your car there or buy one you can be for a big surprise. More

Couldn't Be Happier! The "service needed soon" indicator on my 2013 Pilot recently came on and I contacted Kristi Richards. She quickly scheduled my car for service at the The "service needed soon" indicator on my 2013 Pilot recently came on and I contacted Kristi Richards. She quickly scheduled my car for service at the exact date and time I requested. I was able to drop off the car, go to a movie with a friend, and return to pick up my car with no waiting. Things couldn;t have worked out smoother. Although my car seldom requires service, when it does I always call Kristi and am always treated in a friendly and positive manner. Her smile and courteous disposition, along with her impressive knowledge, make every visit to Hendrick Honda a pleasant one and I always feel that my car is getting the best service available. Thanks Kristi! More

Awful experience Hendrick had my car for over a week for an insurance repair and did nothing. Tried to put it on my insurance company when in fact they had done nothin Hendrick had my car for over a week for an insurance repair and did nothing. Tried to put it on my insurance company when in fact they had done nothing when the adjuster arrived to approve additional repairs they said were needed. They were charging $155 per hour for labor. Had my car removed and taken to another shop where they actually did the work for LESS than the insurance estimate. Hendrick Honda is a ripoff More

Bradley in Service If you need service call Bradley! He was very attentive to the issues with my Honda Pilot and made the service a positive experience. Every other time If you need service call Bradley! He was very attentive to the issues with my Honda Pilot and made the service a positive experience. Every other time I have dealt with dealerships it has been a nightmare. Thanks again Bradley!! More

Go to jiffy lube or spend 2 Hours here Ive been here 3 times as part of the free service package we got when we purchased our vehicle. No wonder they offer it because it takes forever to ge Ive been here 3 times as part of the free service package we got when we purchased our vehicle. No wonder they offer it because it takes forever to get it done. Every time I've been here my basic service/oil change takes over 90 minutes. The 1st two times were on a weekend and after speaking with the manager he told me to arrange a week day. I went on a Tuesday and still spend 90m here. At this point I am almost willing to pay somewhere else so I get some of my life back. More

Where's the car? We had an appointment to look at a used Acura MDX at 7:45pm with Mr. Moises Urcuyo. This started with a chat on their web site and then a call from hi We had an appointment to look at a used Acura MDX at 7:45pm with Mr. Moises Urcuyo. This started with a chat on their web site and then a call from him at 6pm to confirm the car was available and the time. He followed up at 6:17pm with an email. When we pulled up at 7:45 an MDX looking just like the one we came to see pulled away from in front of the dealership. We entered and asked to see Mr. Moises Urcuyo . He was paged and called back- saying the car was sold. This is disrespectful and unprofessional. He had my cell # and email. Plus, in my experience it takes more than an hour to close a deal and get the car ready to leave the lot. This deal was under way at 6pm. My first experience was so bad I will never return. More

Outstanding The Dealership is one of kind. From the moment you walk in till the time you exited the dealership the staff are very courteous. It is hard enough t The Dealership is one of kind. From the moment you walk in till the time you exited the dealership the staff are very courteous. It is hard enough to shop for a vehicle but the staff at Hendrick Honda of Woodbridge make buying a car fun and exciting. Robert Kamga was exceptional in his approach to helping us buy our Honda. He did not pressure, he was very straight forward in what he could and could not do for us. That's all I expected from him. Dennis Card was also terrific. He came through with all he said he will do. I do not believe buying a car should take all day. I have been to other dealerships, and what other dealerships could not accomplished for us in 6 hours of wasted time, Robert Kamga and Hendrick Honda of Woodbridge accomplished in less than 3 hours. I and my wife are completely satisfied with our buying experience with Hendrick Honda of Woodbridge. I will not do the dealership a great justice if I do not mention their service department. I did not completed my review until after my first service which was today. I was not surprised by my experience with the service department. From the setting of appointment, I was told what to expect as my waiting time. I appreciate their candor. I was told that my wait time will be 1.5hours or less. I was out of service in about an hour. That is what I call sticking to the gun, especially, when I witness firsthand the number of cars coming in. I also have mention the outstanding customer service I received from Mr. Jeff Gossman. He took time to explain to needed to be done. Because of his customer service prowess, I have decided to bring my Nissan Armada for all my car care needs to Hendrick Honda of Woodbridge. More

Sam Maddalena is the true hero of Hendrick Honda. I recently bought a Honda Fit Ex-l from them they helped me in every possible way i.e financing, lease, options. They have very good knowledge of the I recently bought a Honda Fit Ex-l from them they helped me in every possible way i.e financing, lease, options. They have very good knowledge of the cars they deal with from A to Z. More