Hendrick Honda Woodbridge

Brigitte in Service department is amazing! Very knowledgeable and helpful. Always have a great service when I come in. Thank you guys so much! Very knowledgeable and helpful. Always have a great service when I come in. Thank you guys so much! More

In summary. Drove 1 hour. Both wife and myself took off work and had our infant with us. Passed off to 3 different people, unprofessional. Received a joke of a o Drove 1 hour. Both wife and myself took off work and had our infant with us. Passed off to 3 different people, unprofessional. Received a joke of a offer with a abysmal excuse by the lowest kind. They didn't know I've been in the same business as them for almost 20 years. So i have a pretty good idea of how things should run and do run. I know no dealer is perfect either. I know what Adesa, Manheim, KBB, NADA etc further making it a joke and insult. The offer was so low and insulting that talking about it wasnt or even on the table. I give them a suv with clean carfax clean interior tires over 9/32 brakes over 12/32 and under 80k miles and get almost half of its value. Why because the AC wasnt operating to capacity. Which could have been explained and talked about if they would communicate. But the being passed of thing 3 times that wasnt surprising. Then the 2019 van they are selling just by a quick glance in the parking lot needed to be decent atleast 2 tires (4-5/32nds) and should be 3 so they all have safe tread to match the 1 new tire. I swear the brakes werent even honda parts but were new. The hats on the rotors were corroded. I looked at new honda on the lot and those rotors appear coated and not corroded? I could be wrong , id have to see the repair order from when they installed them or go to pats and see one. But if im not selling a cpo car like that would be inexcusable to use aftermarket parts. Again i could be wrong and never had the chance even ask a question. And we never even drove it so who knows what else was done on the cheap. A rear wiper is torn and the rear window trim is peeling and cracked. BUT AC not performing, pump the brakes because thats inexcusable slash the offer and insult people right? Whos selling who a inferior product? Not me. I went to another dealer in Maryland received a offer for $8K more pretty much for my suv. You treat people right and communicate and things work out in this business and if thats what you want dont go here. Side note Ahmad Hassan the "manager" made eye contact with me and i did a proverbial head nod and asked hows it going as he walked to my car to do his "inspection." He ignored it and gave me a blank stare pretty much. Said nothing or smiled etc. Unprofessional and also a sign of what was coming. Almost this entire experience was embarrassing for this place. Bobby was very good though working with him over the phone. More

2016 Chevy Tahoe would not start and I couldn’t figure out why. But GLADLY they had no trouble diagnosing it here. They had Great coffee as well. out why. But GLADLY they had no trouble diagnosing it here. They had Great coffee as well. More

Excellent customer service recommend 10 out of 10 Alex Sánchez was awesome you earned customer for life Sánchez was awesome you earned customer for life More

Alex Sanchez was very helpful and attentive. Will defined come back! Thank you Hendrick Honda Will defined come back! Thank you Hendrick Honda More

Best Honda Dealer of Virginia , Exelence costumer service . Alex Sanchez treated me like a family thanks . Alex Sanchez treated me like a family thanks More

2011 Mercedes didn’t want to accelerate. For some reason but they were able to figure it out something with the pedal. Now my car accelerates again. 😌 For some reason but they were able to figure it out something with the pedal. Now my car accelerates again. 😌 More

The environment was really clean when I came in which made me feel good about the people working on my car. Not only that my car was cleaner than when I came in with it. made me feel good about the people working on my car. Not only that my car was cleaner than when I came in with it. More

2019 Honda Hrv EXdod my 30k mile service and got an alignment too the tech William G did a very well job quick and efficient. alignment too the tech William G did a very well job quick and efficient. More

Fantastic dealership to work with. Had a pleasant experience with my salesman Khayal Aliyev. Had some minor issues with Accord. But I was quickly taken care of. Would recommend the dea Had a pleasant experience with my salesman Khayal Aliyev. Had some minor issues with Accord. But I was quickly taken care of. Would recommend the dealership More