Ourisman Honda of Woodbridge

I approached Matthew Okosun because he was a familiar face. As a returning customer, I was interested in trading in my Pilot for a new one, and I remembered seeing Matthew during past service visits. He face. As a returning customer, I was interested in trading in my Pilot for a new one, and I remembered seeing Matthew during past service visits. He was always kind, friendly, and helpful, so I felt confident he would be the right person to assist me. I wasn’t wrong—his service was exceptional. Matthew took the time to truly listen to what I wanted and made every effort to make it happen. I drove away in a brand-new Pilot with everything I was looking for, and the process didn’t take all day, which I really appreciated. Matthew is clearly a seasoned professional who knows how to meet customers where they are. His sincere demeanor and kind spirit leaves a lasting impression and makes you want to return for future purchases. Thank you, Matthew, for helping me with my new Honda, and thank you to Ourisman for having such an attentive and customer-focused team. I’ll definitely be back. More

I had an issue with my car being damaged possibly during routine maintenance. Went to talk to Kristi to inquire about seeing video of me driving I to the dealership. Her attitude was as if it was not her pr routine maintenance. Went to talk to Kristi to inquire about seeing video of me driving I to the dealership. Her attitude was as if it was not her problem and she brushed me off. Not helpful at all and didn’t bother to follow up regarding a resolution. More

Rebekah was amazing. I had an issue with my car, and she came in on her day off to make sure everything went smoothly. She went above and beyond. You don't see this kind I had an issue with my car, and she came in on her day off to make sure everything went smoothly. She went above and beyond. You don't see this kind of service much anymore. For that reaso , I will be a loyal customer here. More

This was THE best experience I’ve ever had at a dealership ever. Dakota was very professional and helpful. I truly felt taken care of. dealership ever. Dakota was very professional and helpful. I truly felt taken care of. More

What really stood out was his honesty and attention to detail. Dakota didn’t try to upsell unnecessary repairs—he focused on what actually needed to be done and made sure I was comfortable with every step detail. Dakota didn’t try to upsell unnecessary repairs—he focused on what actually needed to be done and made sure I was comfortable with every step of the process. It’s rare to find someone who combines skill and integrity the way he does. More

Sam was very helpful and was very transparent with all the process. my car was ready in 1 hr. the process. my car was ready in 1 hr. More

"I had an excellent experience working with Rebekah Stevens-Washington in the service department! She was incredibly helpful and went above and beyond to ensure my vehicle was taken care of. One thing Stevens-Washington in the service department! She was incredibly helpful and went above and beyond to ensure my vehicle was taken care of. One thing I truly appreciated was that she was professional and didn't push for unnecessary extra services, which made me feel much more comfortable with the process. Rebekah kept me updated throughout the day on the status of my car and called me immediately once it was ready for pickup. Her communication and knowledge made the entire visit smooth and stress-free. I highly recommend asking for her if you need service at Ourisman Honda!" More

Rebeka was very helpful and attentive. She followed up and explained every step of the process. She followed up and explained every step of the process. More

Scammers. Terrible experience. Don’t waist your time. Look somewhere else. You will not leave happy at all. 🚩🚩🚩 BUYER BEWARE 🚩🚩🚩🚩🚩 This is based on Terrible experience. Don’t waist your time. Look somewhere else. You will not leave happy at all. 🚩🚩🚩 BUYER BEWARE 🚩🚩🚩🚩🚩 This is based on my own experience. My son wanted to purchase a Honda Accord. First, let me tell you — the prices on their site are HIGHER than when you go in person. He test drove the Honda, then we went to another lot they have to see a couple more and decide which one he really liked. This is where things changed. We sit down at the table to talk numbers, and their finance person — or the “person who makes the deal” — comes out. She is rude and a scammer. She starts asking us what car we have at home (weird). We ask why. She says, “Oh, because if it’s a 2011 or newer we can give you $1,500 off the car you want to purchase.” We ask, “Why?” “Oh, it shows you have loyalty.” 🚩 We should have left then. We didn’t. She keeps pushing their financing but can’t even tell us the bank. When I tell you she was rude — she literally said she was “educating us on finance.” She says you can get a loan through Honda (what bank?) and then in 90 days refinance with whoever you want. Just a side note from someone who understands car deals: dealers do this because after 90 days they get their bonus. She gets up (I guess she was the “bad guy”), and another finance or “deal” person comes over saying, “Hey, if you really like this car, let’s get you in it.” My son goes ahead and does an application — well, a credit pull. They come back with numbers that we know are NOT TRUE. He has good credit. I don’t know what they did in the back. 🚩 We already had a loan with a great APR. They tried to hit us with 12% (who in their right mind would ever do that?) just to get a couple thousand off the car. Let’s just say my son left. Thank God. He would have walked away unhappy with his purchase. If you want to be treated rude, disrespected, and scammed — and feel like crap after buying a car from them — then by all means, go ahead. More

Wonderful. Very helpful !!! I truly recommend him. He was the best. 10/10 . Helped me through every step. Very helpful !!! I truly recommend him. He was the best. 10/10 . Helped me through every step. More