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Hendrick Lexus Charleston

Charleston, SC

4.9
1,855 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,855 reviews

May 07, 2025

Have worked with Bill for several years and have been pleased with the end result of the service experience. More

by Luvlu826
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 11, 2025 -

Hendrick Lexus Charleston responded

Luvlu826, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

May 05, 2025

It was a pleasure working with Alex! I will definitely request working with him again when services are needed for my vehicle. More

by aneika_r_jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
May 11, 2025 -

Hendrick Lexus Charleston responded

Aneika_r_jones, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

May 01, 2025

I had an absolutely outstanding experience at Hendrick Lexus Charleston during my recent service visit! From start to finish, everything was seamless, professional, and genuinely pleasant. A huge thank More

by Shantelle Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
May 11, 2025 -

Hendrick Lexus Charleston responded

Shantelle Smith, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

Alex has been my “go to guy” when I need service. Organized, thorough, provides excellent guidance on the service my service needs. Does not try to “upsell”. More

by gwd201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
May 11, 2025 -

Hendrick Lexus Charleston responded

Gwd201, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

April 30, 2025

Ross was excellent salesperson and extremely professional in his help at purchasing our new lexus 450h Joshua Nix was very helpful with is Lexus knowledge as well More

by jbenn66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Nix, Ross Adamek
Apr 30, 2025 -

jbenn66 responded

great dealership as always when part of the Hendrick group!!!

April 29, 2025

Dealership is always top notch and clean. Employees act like they own the place and make sure that you're pleased. Bill Ferguson, my service advisor, knows his stuff about Lexus cars and ha More

by mscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 02, 2025 -

Hendrick Lexus Charleston responded

Mscruggs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We do hope we can be of assistance in the future. Take care!

April 29, 2025

Wilbur is a joy to deal with. Very knowledgeable of Lexus vehicles which was great . This is the 3rd lexus we purchased from him. We always recommend him to our neighbors and f More

by crosby1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
May 02, 2025 -

Hendrick Lexus Charleston responded

Hi Crosby1984, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations!

April 27, 2025

Alex Bousquet provided excellent customer service. Explained repairs needed for an aging Lexus ES 330 without going overboard on items that were not critical. Also provided excellent customer servic More

by Senahblack
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousqet
May 02, 2025 -

Hendrick Lexus Charleston responded

Senahblack, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 26, 2025

Wilbur Wiggins of the sales department is excellent. Jason Sherman of the service department went out of his way to be extremely helpful to us when he was not our scheduled representative everybody in t More

by doglover3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherman, Jarod
May 02, 2025 -

Hendrick Lexus Charleston responded

Doglover3650, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 23, 2025

By far the best experience I have ever had! From arrival to pickup the experience was top notch! Communication was outstanding and the service I received was outstanding. I will use this deale More

by dayna71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O. Service technician , alex levy
Apr 28, 2025 -

Hendrick Lexus Charleston responded

Dayna71, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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