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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
5.0
2,499 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 2,499 reviews

November 10, 2026

Alex Bousquet answered all of my questions, provided up-front pricing, and made recommendations based on critical maintenance needs. I felt comfortable, heard, and valued as a customer. More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Steele, Evan Ballenger, Alex Bousquet
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November 09, 2026

Townes is the best! Great customer service! Always friendly & accomodating! I always request him for my appointments! More

by Julian Hendrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Print
November 09, 2026

All work was done as promised. No surprises!! Great job on the replacement parts. Thanks Alex!! More

by DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Print
November 09, 2026

Alex Bousquet provided excellent service! He was professional, friendly, and made the whole process easy. I really appreciated his communication and attention to detail. Highly recommend aski More

by Jereme Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Print
November 07, 2026

It was a pleasure working with service representative, Brendan. He is knowledgeable, polite, listened well and provided good explanations of the services needed this visit. More

by betsy.karpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
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November 07, 2026

Enjoyed working with Brendan Borders. Excellent service. Wait was not long. Snacks and drinks were available More

by donnakuritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Print
Nov 07, 2026 -

Hendrick Lexus Charleston responded

Donnakuritz, we're happy to hear you had such a positive service experience with our team! Until next time take care.

November 06, 2026

Professional and courteous! Pleasant demeanor with customers and willingness to please. I will return for service. Townes Drew is great! More

by dawson_em
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Print
Nov 06, 2026 -

Hendrick Lexus Charleston responded

Dawson_em, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We can't wait to see you again, have a great day.

November 06, 2026

I could not have been treated more kindly than Brendan Borders treated me. I was a long way from my home in NC to take my sister for an infusion for cancer. I would not have been safe on the road without More

by mmcneelycurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Print
Nov 06, 2026 -

Hendrick Lexus Charleston responded

Mmcneelycurtis, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

November 06, 2026

I would like to thank Dustin at the service center for arranging and delivering quickly a repair to my vehicle on such a short notice. More

by Mrwillard02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
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Nov 06, 2026 -

Hendrick Lexus Charleston responded

Mrwillard02, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2026

My interactions with both the Sales and Service Departments have been terrific. I’m thrilled with my Lexus purchase More

by lindaroseanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Print
Nov 09, 2026 -

Hendrick Lexus Charleston responded

Lindaroseanders, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you, and have a fantastic day!

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