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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,653 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,653 reviews

April 29, 2024

I spent $ 5800. 00 on repairs and I ask several times is this all the repairs and Mr. Fraser said yes. Left the dealership on 4/26/24. Engine light came and turn arou More

by Stacel Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Fraser
Report | Print
Helpful
April 26, 2024

Nick judkins is the best! He made the service process so quick and easy. They even ran my car through the car wash. More

by TerryC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins
Report | Print
Apr 28, 2024 -

Hendrick Lexus Charleston responded

Terryc, thank you so much for your high rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
April 17, 2024

My buying experience was exceptional. Martin Kappauf made the process clear and answered all my questions. Purchase of my vehicle was a quick easy process. Looking forward to another pu More

by B L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Kappauf
Report | Print
Apr 19, 2024 -

Hendrick Lexus Charleston responded

B L, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 11, 2024

Friendly and efficient service. The car wash at the end of service is also appreciated. More

by triciasisney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Stokes
Report | Print
Apr 12, 2024 -

Hendrick Lexus Charleston responded

Hello Triciasisney, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 11, 2024

Great service department! Easy on line brooking appointment. Service reps keep you informed while you wait! More

by sgroetsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Stokes
Report | Print
Apr 13, 2024 -

Hendrick Lexus Charleston responded

Sgroetsch, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 11, 2024

The staff are very helpful and pleasant. They are knowledgeable and anxious to meet the needs of their customers. More

by stella22448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Stokes
Report | Print
Apr 13, 2024 -

Hendrick Lexus Charleston responded

Stella22448, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 10, 2024

Delaney and Dwight offered me great customer service. I highly recommend Hendrick Lexus of Charleston. More

by jnwelch12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delaney, Dwight, Ross Adamek
Report | Print
Apr 12, 2024 -

Hendrick Lexus Charleston responded

Jnwelch12, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 09, 2024

I love it here. They take really good care of my car. Their personal is a one. More

by deannawilliams14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, nick judkins, Zayne Wilson
Report | Print
Apr 11, 2024 -

Hendrick Lexus Charleston responded

Deannawilliams14, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 09, 2024

I had a screw in my tire on my Volvo and Bill Ferguson took care of it very quickly!! More

by maria fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Report | Print
Apr 11, 2024 -

Hendrick Lexus Charleston responded

Maria Fabian, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

Helpful
April 08, 2024

John Totaro was an excellent consultant! He was very patient with me as I chose the perfect car! I truly love my new lexus! He explained everything about my new vehicle! I would recommend th More

by Lakeasha Gause
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Totaro
Report | Print
Apr 10, 2024 -

Hendrick Lexus Charleston responded

Lakeasha Gause, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

Helpful
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