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Hendrick Lexus Charleston

Charleston, SC

5.0
2,252 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 2,252 reviews

May 11, 2026

Alex Bousquet was very proactive and friendly as we had our 2023 Lexus go thru its 35,000 mile service and end of lease inspection. We liked this car so much we purchased it at the end of the lease. Hend More

by carradeanbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Barry, Teresa Rogers, Alex Bousquet
May 11, 2026 -

Hendrick Lexus Charleston responded

Carradeanbrown, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2026

I have used Hendrick Lexus for both sales and service. My sales experience with Wilbur was far beyond expectations. I’d give him 6 stars. Always remembers me and we talk even after 3 years. I have used H More

by zstorkdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins, Alex Bousquet
May 11, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! If you have any further questions, please don't hesitate to reach out!

May 09, 2026

Ales Bousquet is incredibly helpful and knowledgeable and I appreciate the technician videos for any potential car needs. More

by Kaitlyn E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
May 11, 2026 -

Hendrick Lexus Charleston responded

Hi Kaitlyn E, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

May 09, 2026

Great service, though not the fastest. Very friendly employees and easy checking. The snack bar in the waiting room could use better variety of snacks More

by Wbauder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Delmore
May 09, 2026

I am always impressed with Hendrick Lexus dealership’s response and help whenever I call or stop by. Brendan Borders is always especially helpful and so professionally capable. He guides. me through each More

by ggkohlhagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
May 11, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 09, 2026

Service dept is excellent! !!! Brendon is beyond an asset to this dealership!!! Kind, professional and thorough. Sales dept is shifty and unethical - particularly the general s More

by bairdinternetmarketing
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh in sales - excellent , Cody Goodman, Nick Bernsdorf, Brendan Borders
May 11, 2026 -

Hendrick Lexus Charleston responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (843) 852-4672 so we can work towards a resolution. We look forward to hearing from you.

May 08, 2026

Polite, courteous and no wait. Alex explained in detail what needed to be done, the anticipated time for completion and all the findings postcompletion in understandable terms. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cali Young, Kay Matthews, Nick Bernsdorf, Alex Bousquet
May 06, 2026

Brendan very welcoming and informed of my scheduled appt. He was clear about recommended service and completed services. He gave me a cost estimate for my 20,000 mile check up before asked. Friendly and cour More

by Jeff and Alice Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
May 05, 2026

Brendan was very attentive, assisted in explanation as needed & very honest with recommendations. Will definitely seek him for future needs. More

by js1sc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
May 05, 2026

It made our purchasing a new vehicle a pleasure! The staff are all professional and extremely courteous! More

by hoelz133
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain and karen, Cameron Laboone
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