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Hendrick Lexus Charleston

Charleston, SC

4.9
1,921 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,921 reviews

August 05, 2025

I had the pleasure of getting my RX in for its first service. Bill Ferguson was a pleasure to work with and kept me informed of when I was ready to pick up! More

by Kaitlyn E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
August 01, 2025

I've worked with Jason in the Service Department on a couple of occasions and found him to be highly knowledgeable, friendly and incredibly efficient in getting me in and out of the door. He makes every More

by gay.simmonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Shermer
Aug 05, 2025 -

Hendrick Lexus Charleston responded

Gay.simmonds, it's experiences like yours that really keep us motivated! Gay.simmonds, thank you so much for the positive review!

August 01, 2025

Excellent service every time and is why I keep coming back! Thank you for everything! More

by Asia A. Bliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Aug 05, 2025 -

Hendrick Lexus Charleston responded

Asia A. Bliss, we're so glad that we were able to go above and beyond your expectations!

July 29, 2025

Bill has exceptional customer service. I left my computer in the loaner I had. He reached out to another customer who had the loaner that I previously had. They found my computer and Bill More

by flips45401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 29, 2025 -

Hendrick Lexus Charleston responded

Flips45401, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

July 29, 2025

Hendrick Lexus Charleston Outstanding customer service provided by our Service Consultant Bill Ferguson and the service team for our 40k service More

by dcragg21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 31, 2025 -

Hendrick Lexus Charleston responded

We can't wait to see you again, have a great day. Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2025

Knowledgeable very supportive delighted experience with this agent Bill Ferguson every time.i like it and will always recommended More

by anjella1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, Bill Ferguson
Jul 29, 2025 -

Hendrick Lexus Charleston responded

Anjella1, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 27, 2025

Clean comfortable environment. Staff very cordial and polite especially Alex. I would recommend this dealership to others interested in buying an automobile. I like the care and at More

by washington.dorothy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Jul 28, 2025 -

Hendrick Lexus Charleston responded

Washington.dorothy64, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston.

July 22, 2025

Bill Ferguson was excellent to work with. He kept me updated w no surprises. He also gave me some advice on maintaining my aging Lexus. More

by Jhbreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 22, 2025 -

Hendrick Lexus Charleston responded

Jhbreland, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 20, 2025

Alex was very professional and provided amazing customer service. Will definitely be returning for my next service needed on my Lexus! More

by provers.fader.3x
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jul 22, 2025 -

Hendrick Lexus Charleston responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

Just got my car from Wilbur Wiggins and it was the best car buying experience I’ve ever had. It’s usually not my favorite thing to do but he made it seamless and super easy and he was in my corner the whol More

by Lukeheitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jul 17, 2025 -

Hendrick Lexus Charleston responded

Hi Lukeheitman, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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