Hendrick Lexus Charleston

Exceptional Service at Hendrick Lexus on Savannah Hwy! February 11, 2025 I've always had excellent experiences at Hendrick Lexus on Savannah Hwy, and yesterday was no exception. Every visit, the automo February 11, 2025 I've always had excellent experiences at Hendrick Lexus on Savannah Hwy, and yesterday was no exception. Every visit, the automotive technicians provide top-notch service, and the team who wash the cars always do a great job. The service advisors consistently deliver quality and attentive service. Yesterday, however, my experience was truly extraordinary. In the two years I've been a customer, no one had ever spoken to me in my native language, Spanish. My service advisor, Jason Shermer, initially spoke to me in English and then asked where I was originally from. When I mentioned I was from Puerto Rico, he seamlessly switched to Spanish, and we continued our conversation in my native language. This added a personal touch that made the experience even more memorable. Jason Shermer was incredibly friendly, professional, and respectful, making my visit even more pleasant. His ability to connect with me in Spanish gave me a different and enhanced level of service that I truly appreciated. Thank you, Hendrick Lexus, for consistently providing excellent service and for having such outstanding team members like Jason. More

Very attentive and strives to provide the best service possible. Jason Shermer the Service Advisor kept me informed throughout the process on my Lexus service appointment. possible. Jason Shermer the Service Advisor kept me informed throughout the process on my Lexus service appointment. More

Alex Bousguet was very helpful and explained our Lexus service details sufficiently. He’s a true professional and upholds the principles that Lexus exemplifies. Pleasure to work with Alex and I look forwa service details sufficiently. He’s a true professional and upholds the principles that Lexus exemplifies. Pleasure to work with Alex and I look forward to his assistance next time we bring my wife’s vehicle in. More

Just an amazing experience. Professional and transparent. Alex Bousquet was great to work with. Best car cleaning I’ve had. Their new cleaning team was a great hire. Professional and transparent. Alex Bousquet was great to work with. Best car cleaning I’ve had. Their new cleaning team was a great hire. More

Wouldn’t take my car to any other place! ! Service is A+. See you in 6 months. ! Service is A+. See you in 6 months. More

Alex Bousquet is the ultimate service advisor! Not only is he extremely knowledgeable, but he is professional and personal. I feel very confident when we take our Lexus to him and Hendrick! Not only is he extremely knowledgeable, but he is professional and personal. I feel very confident when we take our Lexus to him and Hendrick! More

Bill Ferguson has been my service person for an extended time with my Lexus LS 460 L and I have always had excellent response and service for my vehicle. To date, I have had superb attention to my vehicle, time with my Lexus LS 460 L and I have always had excellent response and service for my vehicle. To date, I have had superb attention to my vehicle, and the service has been courteous and professional. I have always had an excellent relationship with Bill and my service needs. Bill is 5 Stars all the way! More

Alex B and his team provided great service when I arrived for my appointment. He listened to my concern and was able to have a technician (Brian L) look at the issue right away. The video from Brian while my for my appointment. He listened to my concern and was able to have a technician (Brian L) look at the issue right away. The video from Brian while my NX was on the lift was really great! Thanks fellas! More

Alex and Hendrick Lexus provide unparalleled service. They make working with them easy and stressfree. They make working with them easy and stressfree. More

I would like to thank Wilbur Wiggins for helping me get my new Lexus! He was so nice and helpful. I would recommend him if you are looking for a new car. my new Lexus! He was so nice and helpful. I would recommend him if you are looking for a new car. More