Hendrick Lexus Charleston

Service as it should be. Lexus of Charleston, and Service Rep Tamara Tobin in particular, deliver the kind of quality service experience you would expect from the Lexus brand. I've been taking my LS Service Rep Tamara Tobin in particular, deliver the kind of quality service experience you would expect from the Lexus brand. I've been taking my LS460L there for service needs for many years and the quality of care is always top-notch, unlike others I have experienced (looking at you Ford and Jeep). Their service department is a major reason I will be staying with the brand for my next auto purchase. More

Was amazed to get a text with video of what they did on my car. Very reassuring that the work gets done and to see what happened. my car. Very reassuring that the work gets done and to see what happened. More

Mr. Jon Guadeloupe was very pleasant and helpful. Upon arrival to service and this being my first time. I entered to first rep Mr. Ferguson, they all appeared to be busy but he did not acknowledge me or arrival to service and this being my first time. I entered to first rep Mr. Ferguson, they all appeared to be busy but he did not acknowledge me or say ma'am one of us will be with you shortly. I was standing in front of him for a period of time. I am most certainly glad I ended up with Mr. Jon. He was very informative and I appreciate his professionalism as it was my first time as I was unfamiliar with the process. More

It is the excellent customer service that Lexus of Charleston is known for and is what keeps me coming back as a loyal and happy customer! Jon Guadelupe was a continuation of this experience during th Charleston is known for and is what keeps me coming back as a loyal and happy customer! Jon Guadelupe was a continuation of this experience during this last service visit. More

Very pleased with the service department at Lexus of Charleston. I am driving my 4th Lexus, mainly due to the excellent service I receive there. Andrew Jur my customer service rep is great to work with. Charleston. I am driving my 4th Lexus, mainly due to the excellent service I receive there. Andrew Jur my customer service rep is great to work with. More

Great job today. I was in for my 25K CPO Service. Everybody does a wonder job. Thanks for all ya’ll do each time I come in. Everybody does a wonder job. Thanks for all ya’ll do each time I come in. More

Andrew Jur was great at informing me of the status of my service, had my loaner ready and waiting and made arrangements for follow up service, had my loaner ready and waiting and made arrangements for follow up More

Andrew was outstanding customer service representative. He was very knowledgeable and courteous. He took time to explain what had been done to my vehicle and what the next service would include. He was very knowledgeable and courteous. He took time to explain what had been done to my vehicle and what the next service would include. More

Mr. Andrew Jur and his team did a great job during my last service visit. Thank you! I would always recommend their dealership to all my friends! last service visit. Thank you! I would always recommend their dealership to all my friends! More

Excellent Service Department, Our Representative Andrew Jur was very informative and provided great service. The new renovations are looking very good and we are looking forward to our next visit to the co Jur was very informative and provided great service. The new renovations are looking very good and we are looking forward to our next visit to the completed work More