Hendrick Lexus Charleston

His name is not on the list in the service dept, but Jon Guadalupe was wonderful to work with. It is people like him that make me want to continue to deal with Lexus. Five stars for Jon. Guadalupe was wonderful to work with. It is people like him that make me want to continue to deal with Lexus. Five stars for Jon. More

Great service department! I have been with this dealership 29 years. They treat their employees like family and this allows the store to retain their employees. dealership 29 years. They treat their employees like family and this allows the store to retain their employees. More

Hendrick lexus Charleston continues to impress me. The renovations are incredible and the service is still amazing thru the construction. Jared in service always takes care of me. It’s such a convenience renovations are incredible and the service is still amazing thru the construction. Jared in service always takes care of me. It’s such a convenience too because i have a maintenance plan. I walk in, drop my keys, take a loaner and go about my day. I recommend this dealership to anyone who wants a great customer experience. Sales and service!! More

I visited this Lexus dealership about a month ago and was very impressed. I was given a tour given by Kaitlyn Eich. She was very professional and answered all questions that I had. I was also impressed by a very impressed. I was given a tour given by Kaitlyn Eich. She was very professional and answered all questions that I had. I was also impressed by all the charity work that Lexus does for their communities. This particular dealership will be my first choice to shop when it’s time to purchase. More

John G. was a great help and communicated well in regards to diagnosing my SUV’s issue. It is always a long wait to receive a loaner car but is not directly related to his service as we tend to have to wait to diagnosing my SUV’s issue. It is always a long wait to receive a loaner car but is not directly related to his service as we tend to have to wait at least an hour before receiving our loaner. He was honest with recommendations and also very friendly More

When I arrived at Rick Hendrick Lexus I was met by. Andrew Jur who listened to my problem and assured me it would be fixed. In less than an hour they had fixed the problem and Andrew said if it happens Andrew Jur who listened to my problem and assured me it would be fixed. In less than an hour they had fixed the problem and Andrew said if it happens again to call him immediately. I appreciate the job the team at Lexus did in addressing my problem. More

On my 3rd Lexus. Very happy with sales rep John Toturo. Understands my likes, doesn't try to sell me something I Don't want Special ding out.tp service rep Tamara Tobin. Worked with her for 5 years Alw Understands my likes, doesn't try to sell me something I Don't want Special ding out.tp service rep Tamara Tobin. Worked with her for 5 years Always listens, understands my concerns, if any and always very pleasant. More

Excellent service reps (Tamara Tobin rdpecially). Service timely, comfortable waiting area with coffee and snacks. All people are very customer oriented but are never pushy timely, comfortable waiting area with coffee and snacks. All people are very customer oriented but are never pushy More

Jared Young made me feel quite welcome and valued at Hendrick Lexus Charleston. In addition the service provided was excellent and well-explained. I can highly recommend this Lexus service department. Hendrick Lexus Charleston. In addition the service provided was excellent and well-explained. I can highly recommend this Lexus service department. More

Everything Jared Young was involved in regarding the care of our Lexus more than met our expectations. We will continue to request Jared Young for our service manager. of our Lexus more than met our expectations. We will continue to request Jared Young for our service manager. More