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Hendrick Lexus Charleston

Charleston, SC

4.9
1,872 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,872 reviews

July 08, 2021

Every service visit to Hendrick Lexus for my RX350 has been stellar. Bill Ferguson has been a pleasure to work with and I have never come into contact with a member of the service staff that was not top n More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 12, 2021 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2021

Jared Young is always a pleasure to work with! He is very friendly and knowledgeable, always goes out of his way to help his customers and make it a very positive experience. More

by Ginna Bullock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 09, 2021 -

Hendrick Lexus Charleston responded

Hi Ginna Bullock, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Thank you, and have a fantastic day!

July 06, 2021

I am very satisfied with the service provided by Jared Young at Hendrick Lexus of Charleston. Jared always takes time to ask if I have questions regarding my scheduled service, and again talks with me p More

by Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 09, 2021 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

July 06, 2021

I was visiting from out of town when my car would not crank. Jared Young worked me in and got me on my way before noon. More

by oleheart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 09, 2021 -

Hendrick Lexus Charleston responded

Oleheart, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2021

Thankful for Linda Barry and the team, they have been so helpful! Great experience purchasing our vehicle and I love my new car! I recommend the dealership! More

by KathySmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry, david wagoner
Jul 07, 2021 -

Hendrick Lexus Charleston responded

Kathysmith, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 02, 2021

just nowNEW-EditMy wife recently made a purchase of a just nowNEW-Edit My wife recently made a purchase of a BMW X3. I cannot say enough about the entire team at Lexus in Charleston. Our salesman was MIC More

by mjgraber4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Graber, Steve Weaver
Jul 06, 2021 -

Hendrick Lexus Charleston responded

Mjgraber4, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 02, 2021

Super Helpful and arranged a Service Appointment the next Morning after the Call! Jared Young really likes helping his customers! always super willing to help resolve the issues... More

by wmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 06, 2021 -

Hendrick Lexus Charleston responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact (Manager_Name & Phone) at your earliest convenience. Thank you again for leaving us this response!

Jul 07, 2021 -

Hendrick Lexus Charleston responded

Wmartin, we really appreciate your feedback! We hope you have a great day!

July 01, 2021

Had my ES 350 serviced on Monday and the service was great as usual. Jared is a top notch advisor always with good valuable advice! More

by rcm45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 06, 2021 -

Hendrick Lexus Charleston responded

Rcm45, thank you for the high star rating! We hope to see you soon!

July 01, 2021

Jared Young our service man has gone out of his way to make our service calls a positive experience. It’s all about the maintenance visits and Jared has proved himself! More

by asbarnwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jul 06, 2021 -

Hendrick Lexus Charleston responded

Asbarnwell, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 29, 2021

I have a very specific color/model car that I am looking for, and Amanda O has been incredibly helpful tracking it down for me. It has not arrived yet, but I cannot wait until it does! Thank you for helping More

by Mroberha9362
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Oberhaus
Jun 30, 2021 -

Hendrick Lexus Charleston responded

Mroberha9362, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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